When I run out of funds in my account (I always redeem I-Tune $15 or $25 prepaid cards) if additional music is purchased, they are automatically billed to my credit card. Why? Is there a way to prevent this?
When I run out of funds in my I-Tune account (I always redeem I-Tune $15 or $25 prepaid cards) if additional music or apps are purchased, they are billed to my credit card. Why? Is there a way to prevent this?
Roaminggnome:
I have just found a way to do exactly what I wanted to do!
I opened I-Tunes, then clicked on the "Account" link under the heading "Quick Links".
After entering my Account ID and Password, I got the "Account Information" window.
I then clicked on the Edit link at the end of the "Payment Information" line which listed my current credit card information. This opened the "Edit Payment Information" window. On this screen, instead of selecting Visa, etc... I selected NONE and then clicked on DONE at the bottom of the screen. Just like magic, my credit card information disappeared and was replaced by "No Creidt Card on File" which is exactly what I wanted. FYI.
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I have a couple of articles for you that can help you troubleshoot the issues you are seeing with iTunes on Windows XP. The first is a general troubleshooting article, which can be found right here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
This article can help you find out if there are any conflicts between your copy of Windows XP and iTunes, and can tell you what to do if there are. Before going down the troubleshooting route though, you should take a look at this article, which can help you back up your entire iTunes library to an external hard drive, so if this issue is recurring, you will be able to restore from that backup and will not have to worry about losing your playlists or music again:
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
Thanks for using the Apple Support Communities!
Cheers,
Braden
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