When I save a pdf file and try to open it I get an error message
When I save a pdf file and try to open it I get an error message, "Adobe Reader could not open 'file name.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
When I try to open it with Preview I get this message, "file name.pdf” could not be opened because it is empty."
I am running Maverick OS X 10.9.1. What's up with this?
Good question (I'm not a Mac guy these days).
But Adobe Reader is only viewing the file as it has been saved. If it happens to all pdf files from all sources, I would begin to investigate your OS (and possible permissions but I'm not sure) maybe in the Apple forums.
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When I try to open iTunes, I get this error message: "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I've been able to uninstall all Apple products except iTunes as I get this error message: "The Installer has insufficent privileges to modify this file: C:\Program Files\i Tunes\Acknowledgments.rtf." I've had the iTunes on my laptop for a year and a half with no problems until now.
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After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".
Can you browse the Time Machine drive from Finder?
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I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
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empty the trash
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shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
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Reinstall Keynote by logging into the Mac App Store using download / install -
When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
My only option is to click okay in the Error Message Box, but Firefox will not open then.Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*(32 bit Windows) C:\Program Files\Mozilla Firefox\
*(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/ -
When I try to open iPhoto, I get an error message that says it can't open the application because it may be damaged or incomplete.
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
I have just updated itunes on my pc (windows XP) to the latest version. When I try to open it I get an error message saying the application failed to start because MSVCR80.dll was not found< Have tried reinstalling with no luck. Any ideas?
try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install. -
When I try to open editor I get an error message that I am not connected to the internet (which I am) or my computer clock is set incorrectly (which it is not).
This is normally to do with activation. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Ensure you have your serial number.
Click here to get help now Contact Customer Care -
When I try to open iPhoto I get the error message "The library "iPhoto Library" cannot be opened. To open it, you must upgrade to the latest version of IPhoto." But the app store says that the latest version is installed.
I just migrated from 2011 macbook to new 2014 macbook with Yosemite on it.
Here is the main error - Dyld Error Message: Library not loaded: /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis Referenced from: /Applications/iPhoto.app/Contents/Frameworks/iLifeSlideshow.framework/Versions/ A/iLifeSlideshow Reason: image not found
MacBook Pro 2.8 GHz Intel Core i7 16 GB 1600 MHz DDR3
OSX 10.10.1
IPhoto 9.6
Any help much appreciated.There is a framework missing in your System library. You need to reinstall MacOS X to restore the dynamic library:
See:
Dyld Error Message:
Library not loaded: /Library/Frameworks/NyxAudioAnalysis.framework/Versions/A/NyxAudioAnalysis
Referenced from:
Have you run any cleaner applications that could have removed files, or installed third party software lately?
To reinstall the system, boot into Recovery:
See this page: OS X: About OS X Recovery
-- Léonie
Added:
How are you launching iPhoto? From your Dock? The Dock icon may still be linked to an older iPhoto version. Just to be sure, you are opening really iPhoto 9.6, launch iPhoto by double-clicking the iPhoto icon in your applications folder. Your crash log with the the "Library not found" error message should show the version number of iPhoto. Which version is it showing? -
I just installed Lightroom CC. When I try to open it, I get an error message: "An internal error has occurred. Cannot create the required folder: ..."
Cannot create the required folder
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Hi, just tried to upgrade to 11.2 but now when I try to open itunes I get an error message saying "the procedure entry point ADiAdID_acquirematchslotifnecessary could not be located in the dynamic link library iAdCore.dll". Any suggestions for a non techy person?
See Troubleshooting issues with iTunes for Windows updates.
Try the repair tip in the third box first.
tt2 -
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When I try to open itunes I get the following message: Itunes error R6034 An application has made an attempt to load runtime library incorrectly. An help greatfully received. I have also attemted to reload itunes to no avail.
Hey Sheribabe,
Thanks for the question. I understand you are experiencing issues when connecting your iPad. Let’s troubleshoot your iTunes installation by completely removing and reinstalling iTunes and all related components:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Thanks,
Matt M. -
my 2014 version of InDesign disappeared from my dock. when I try to open it i get an error message
Hi [email protected],
Please specify the error message that you are getting.
Regards,
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for example...i will go to a restaurant website that has a menu. to view the menu i first have to click on the downloadable menu pdf file...after i click on it, a window appears showing i have downloaded the file...but, when i go to open the pdf, i get that error message...completely unable to open pdf files that ive downloaded
See:
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
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