When I scan using my Canon MF 4770,

the resulting file cannot be attached to an email as a separate file, but instead, when I try to attach the file to an email, it instead appears in the body of the email. Does anyone know how to change this? I think it has something to do with the Scangear software, because with my old Canon printer, the MP Navigator software would create files that would attach as a standalone file to the email. This problem exists no matter what email program I use, except when I use my work email program (which unfortunately I can't always use).
Thank you.

I think it has more to do with the application being used rather than the type of computer being used. I use MS Outlook at work on my Mac, while I use Mail for my private email. When I attach a file to an email in Outlook it is shown as a separate attachment. Outlook also provides the option to embed an image into your email, but if you choose to attach it then it is not shown in the body like Mail.
And as you have mentioned, while Mail does show the attachment in the body when you create the email, the other party receives it as an attachment.

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Error message when attempting to use scanner Canon model MP610

Error message when attempting to use scanner Canon model MP610, any one have any fixes, suggestions?

Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, empty trash, reboot when complete.
For the other problems...
See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...
http://support.apple.com/kb/PH7029
Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?
How much RAM & free space do you have also, click on the Memory & Disk Usage Tabs.
Open Console in Utilities & see if there are any clues or repeating messages when this happens.
In the Memory tab of Activity Monitor, are there a lot of Pageouts?

When I scan using an HP ScanJet 8390 using Twain Driver in Acrobat 9

When I scan using an HP ScanJet 8390 using the Twain driver the scanned image comes in wrong.
Please see images.
HP 8390 using the Twain driver gives me this result.
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Hi,
The 3210 model only supports 35mm negatives, it does not support any larger negatives.
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Say thanks by clicking the Kudos thumb up in the post.
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Intermittent Print/Scan Problems with Canon MF8380Cdw on Wireless Network

For nearly a year now, I've experienced problems printing and scanning using the Canon MF8380Cdw on our network. The most troubling are the intermitent problems getting the printer to respond during a print job after the device has been found on the network. Less troubling but still annoying are the problems scanning: it's very difficult to initiate a scan job. It usually requires trying to initiate the job from the printer AND from the computer in quick succession. I have reinstalled drivers many times. Why isn't printing and scanning effortless?
Print sequence messages in the Canon MF8300C Series print manager:
Printing - Looking for printer: takes a long time.
Printing - Connecting to printer: takes a long time.
Printing - The printer is not responding: takes a long time; indicates failure.
Some information that may help:
The client software correctly identifies the printer's IP address.
The wirless router is an Apple Airport Extreme Basestation.
The computer:
Model Name:          MacBook Pro
Model Identifier:          MacBookPro10,2
Processor Name:          Intel Core i5
Processor Speed:          2.5 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache (per Core):          256 KB
L3 Cache:          3 MB
Memory:          8 GB
Boot ROM Version:          MBP102.0106.B03
SMC Version (system):          2.6f57
System Version:          OS X 10.8.4 (12E55)
Kernel Version:          Darwin 12.4.0
Boot Volume:          Adrien's Laptop
Boot Mode:          Normal
Computer Name:          Adrien’s MacBook Pro
User Name: XXXXX
Secure Virtual Memory:          Enabled
Time since boot:          2:29
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Base station, laptop, and printer are all in the same corner of the same room--signal strength is not an issue. Have had problems, previously, when printer was connected to switch via ethernet. So... Nice thought, but I don't believe that's it.
Other things that didn't work: restarting printer, restarting computer.
Is it possible that OS updates mess with the driver, requiring reinstallation? Our PC users do not seem to have these issues.
I am also using a non-UFR II driver this time, but per a suggestion from a forum, I tried UFR II previously. I have read many forum exchanges involving Canon/Mac problems and have tried several solutions proposed by PAHU.
Reinstalled printer driver again today, and I can print again (for now), but it's an intermittent problem, likely to return.
Thoughts?

I receive an error code:5,157,69 when I try to scan using my MX922. It is connected via wireless

I have my new MX922 connected to my home network via wireless. When I attempt to scan photos I receive an error message stating that the scanning software was unable to communicate with the scanner. Code:5,157,69.
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Solved!
Go to Solution.

Hi!
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

How do I use my canon mx432 to scan and email the information?

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Hi supercon!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the applications you're trying to scan with.
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!

I've just installed CS6 creative suite mainly for photoshop CS6. It comes with camera raw 7.0.something, but need something newer to use my canon 6d. When I download camera raw 8.5 and install the raw converter doesnt work anymore, wont even open or isnt

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When I search for updates the raw converter doesnt get update automaticly. Frustrating, is costing me the whole morning.

After upgrading to OS 10.8.1 I can no longer scan from my Canon MP240 printer when it is connected to Airport Express.

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J.

I'm almost completely certain that the scanning feature worked before the update. Having said that though, I don't scan a great deal and it may be the case that when I have done, the printer was directly connected to the MBP. However, since I have a laptop it's far more logical that I would have had the printer connected to Airport Express for reasons of portability so I can't really see that I would have had the printer connected directly to the laptop. Besides this, I have no memory of having this problem previously. Therefore, I don't think my memory is to blame although of course, if it were I'd have no way of knowing!
J.

When I print a 4x6 color picture using an iMac with the latest operating system using a Canon MX892 printer, faint black lines appear every 3/16 of an inch. When I print the same picture using iPhoto there is no problem.

When I print a 4x6 color picture using an iMac with the latest operating system using a Canon MX892 printer, faint black lines appear every 3/16 of an inch. When I print the same picture using iPhoto there is no problem. Any suggestions?

What is the resolution of the picture that you are trying to print?
Go to Image>resize>image size, read the resolution in px/in, then report back, please.
Also, are you in a position to try printing with another printer in an attempt to narrow this down?

When I can use Cameraw for Canon EOS 7D Mark II?

when I can use Cameraw for Canon EOS 7D Mark II?

You must wait for the next Version!
nice day
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I have a macbook pro and I want to use my canon digital video camera on yahoo chat. When I sign on to chat and attempt to use a camera, the system automatically defaults to the built in camera on the notebook. Can I override that default?

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You have 10.6 on that machine, I suggest you stick with it for performance, third party hardware and software reasons as long as possible.
Consider 10.8 (not 10.7) when it's released, because 10.7 and 10.8 will require a new investment in software and newer third party hardware as it requires newer drivers the old machines won't have. (forced upgrade because of software, really nice of them)
http://roaringapps.com/apps:table
Far as your Safari problem do these things until it's resolved:
1: Software Update fully under the Apple menu.
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https://www.mozilla.org/en-US/plugincheck/
Flash install instructions/problem resolution here if you need it.
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How to set up Yosemite 10.10.1 to print and scan using CANON PIXMA MP780 on MacBook Pro (Pre-Yosemite operating system OS X10.6.8)?
Yosemite 10.10.1 doesn't seem to support MP780. Also, CANON doesn't have a driver for Yosemite 10.10.1 for its MP 780 series.
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I believe you should be able to print wirelessly using your MBP and printer. However, you will want to visit the Canon home site and download the current drivers and firmware for your printer. Once you've done this, I hope you'll post back with your results.
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780#DriversAndSoftware
http://usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mp_serie s/pixma_mp780?pageKeyCode=prdAdvDetail&docId=0901e0248039b1dc
You're going to need both drivers and firmware.

TS3147 After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple,"

After installing Mountain Lion, I tried to scan from my Canon MX870 and received the message: "MP Navigator EX quit unexpectedly. Click Reopen to open the application again. A report will be sent to Apple," This problem happened right after I installed Mountain Lion. I then downloaded Canon's upgraded software and drivers for the MX 870 and the problem was resolved. Now one month later, the problem has returned.

rjliii wrote:
Solved problem with original Canon software. When I downloaded Canon software upgraded for OS X 10.8, I got all by Navigator Ex. Noticed that on Canon's site, the upgraded version is 3.1; my app was 2.1. Upgraded to 3.1 for Nav. Ex, and it works.
You should still use Image Capture IMHO. If it was my gear, that's what I would do. No need to worry about software upgrades.

I need help when i scan pages to my computer how do i save them as .doc, .txt, .xls, .xlxs, .csv, .p

when i scan the pages I need scaned to my computer they are coming up as imported pictures and videos. Im needing to save them as one of the following .doc, .txt, .xls, .xlxs, .csv, .pdf, .docx, .xlsx what do i do?

Hi, krystal!
So that the Community can help you better, we will need to know exactly which operating system is running on your computer, and which application you're using to scan and save. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!

Lines in the file when I scan with the ADF in the Image Class MF4770

Hi.
I am the owner of a Mulifunction Printer Canon MF4770 Image class.
When I scan a document using the ADF, I get two lines along all the page digitalized.
Is there any way to clean the ADF scaner?
why do i get this line in the file ?
I attached an example in order to you can see what I'm trying to explain.
Regards

[topic moved to Reader Touch subforum]

When I scan using my Canon MF 4770,

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