When I select a song it will run thru all my music and will select a song not selected

I can not get any help from the Apple store. I have had my phone there 3 times they just say they don't know. The last time I took it in I was told to hook it back up to my computer take everything off and reinstall all again I did that and now I have lost all my ringtones and it did not fix the problem with my music. I called itunes support today and now they tell me because my warrenty is up I will be charged for fixing the problem. I decided today to call I tunes suport. Apple never did send me to itunes support I have been dealing with this for 6months. Anyone else have this problem?

Hey there Mrk_wrd,
It sounds like you can successfully sync with iTunes and get no error messages, but when you try and play your music, the songs just scroll through and will not play.
I think I would start with closing the Music app on your phone and restarting it. Then try again to play your music.
Restarting your iOS device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
From: iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists then I would resync your content to your phone.
Plug your device into iTunes and click it. Then go to your Music tab and uncheck the Sync Music checkbox, and click apply in the lower right corner. That will remove the music from the iPhone.
From: iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
When that process is done, restart both your iPhone and the computer, then go back into iTunes and recheck the Sync Music checkbox and click apply again to resync your music to the phone and test it again.
Thank you for using Apple Support Communities!
All the best,
Sterling

Similar Messages

HT1923 When I uninstall i-Tunes, won't I lose all my music, and audiobooks on the computer?

When I uninstall i-Tunes, won't I lost all my music and audiobooks from the computer?

it depends how you uninstall it. If you delete the whole iTunes directory in ~/Music containing your music and audiobooks, then yes, your files will be removed.

HT201272 Hey I just got an iphone 4S as my 4 was stolen. I synched it and I can see all of my music but I can't get the songs to play... When I hit play it screen starts flipping thru all my music then goes back to main screen. What do I do. Thanks :)

Help! On my new iPhone 4S, I can see all of my music and vidoes that I downloaded from itunes that I had previously purchased on my iPhone 4, BUT I can not play any of the songs! When I hit "play" from my 'albums' and 'playlist' or 'songs' it looks like it is going to play the song when the song screen comes up showing the album but then the screen starts flipping from album to album or song to song randomly. Then after flipping thru anywhere from 10-15 songs, it stops and goes back the previous page showing my list of music.... I have synched my phone, restored it and downloaded all of my music and videos. The only things I can get to play from my iPod on my iPhone 4S is my videos, no music. Can anyone help me? I have been trying to figure it out for days and I am a bit frustrated. Thanks in advance for any help I may receive.

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

How can I delete or transfer some (not all) Albums, Music and pics in "Photo Library" NOT purchased in iStore from my iPhone to a computer, when the original computer that did the original iTunes to iPhone synch is no longer available (stolen)?

The iPhone iOS 4 User Guide sees to indicate that the SYNCH function is all one way from computer to iPhone, unless it is for purchased items in iStore on the iPhone.
1. How can I delete some (not all) Albums and Music from my iPhone when the original computer that did the iTunes to iPhone synch is no longer available (stolen)?
2. How can I transfer Albums and Music (not purchased from iStore on iPhone) from my iPhone to the new computer?
3. How can I delete some (not all) pictures in my iPhone "Photo Library" when the original computer that did the iTunes to iPhone synch is no longer available (stolen)?
4. How can I transfer pictures in my iPhone "Photo Library" to the new computer?

Hi wjosten,
thanks for the "TouchCopy" software link. I have downloaded a demo copy and it will resolve my transfer of music from iPhone to the new computer. I can then delete any unwanted music on the new computer, then re-synch the updated music to iPhone.
I am not sure about the photos. On my iPhone, there are two photo "albums" - one called "camera roll" and the other called "photo library." TouchCopy finds the pictures in the "camera roll" DCIM folder, and I can copy them to the new computer etc.
However, TouchCopy does not seem to find the "Photo Library" folder. Any clues?

I lost 60 songs when my computer was infected with a virus. All my music and apps were deleted. Is there a way to get all of my music back so i don't have to purchase it all again?

Lost music! Need help.

Redownload all of it again at no cost via iCloud using the instructions in this article.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
B-rock

Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!

Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!

Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2

HT1600 my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

my software update fails every time I attempt to update. I have restarted the device, selected software update but when it get to the end of "preparing software update", it fails and says the update was not successful. any ideas?

Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

"all my music is unchecked. I can not check whole playlists by using the top checkmark to select all. I went to all my playlists, same thing. I can only press them ONE at a time, which will take about a day to check all of them." Please help.Windows7

"While in MY MUSIC on itunes, all my music is unchecked. I can not check whole playlists by using the top checkmark to select all. I went to all my playlists, same thing. I can only press them ONE at a time, which will take about a day to check all of them.
any ideas? anyone have same problem? This just happened since last update." I have windows7

Thanks A Lot! I should have clicked: "This solved my question" But Thanks all the same!

HT1386 I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

I have an ipod nano and would like to sync it to a new computer but when I try to do it, it tells me that i will loose all my music and pictutes in my nano to be replaced with what I have on itunes. can anybody help?

See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Basically you will have to transfer its contents to the new computer and then restore the iPod and then resync. An iPod can only sync to one iTunes library.
BTW you posted in the iPod touch forum.

IPhone 4 - my phone doesn't "ring"... Speaker plays, it works on vibrate, and when you set the ringer, it will play. Just not when an incoming call comes in. Any thoughts?

iPhone 4 - my phone doesn't "ring". Speaker plays, it works on vibrate, and when you set the ringer, it will play. Just not when an incoming call comes in. Any thoughts?

Check the position of the mute switch. On the side, just above the volume keys.

My kids ipod nano 5th gen does not sync to music and gets error 13019 message. So far done all the suggestions - and now it has NO music. It seems to download all the music and then error after the last song.

Kids ipod gets the 13019 error after trying to sync. I have done all the suggestions online and now it has no music and will not sync.
It seems to download all the music and on the last song clicks out and says unknown error.
any other suggestions?
Kid is mad now there is NO music on the ipod. At least before it had the old music and just would not download new songs.
All worked on our iphones, and other ipods. Just hers is wacked.
thanks

I've encountered the same problem as this recently, but unfortunately i haven't worked out how to fix it yet.
I tried to fit too many songs on my ipod nano from itunes, and it told me it would create a selection of these (titled my songs) and put them on the nano, which it did. I then went back onto itunes to delete some songs so that they would all fit on the nano. I also deleted the "my songs" playlist, knowing that all the songs were still stored under Music on itunes. When i tried to sync the nano it said that it couldn't be synced as the required disk cannot be found.
HELP, PLEASE!

Why does iTunes delete all my music and then re-download (not all of) it when I sync?

So, I plugged my phone into my PC, and it loaded on the iTunes screen. I then went into the device and removed a couple of playlists from the phone (it had run out of space). When I then hit sync, rather than just removing the playlists and syncing to update anything that needed updated, it bloody well deleted ALL my music and then started downloading it again. We are talking about around 30-50GB of music. Not only this, but it appears to NOT download all the tracks on my playlists so I'm left with half the music I should have.
I have had this happen before and last time it totally screwed up my phone leaving me with the only option of completely reinstalling iOS7. Has anyone else had this happen? Is it fixable? Not only this, but I am aware of "manage music manually" but have no idea where it is or how to activate it. I'm just bloody sick of apple! Why can't they get their **** together and fix these little bugs. I love their hardware but they clearly have too many ego driven tossers programming their software who don't think fixing issues is their problem!
Any help would be most appreciated as it's driving me up the bloody wall! PLEASE PLEASE PLEASE HELP!

I'm not sure why this happens, but I found a workaround. Below the album title it will list the artist(s). The issue seems to happen when there are multiple artists. For example, an Album titled "Over the Sea to Skye" has The Chieftains and James Galway as artists. Some tracks (for whatever reason) will list only one of these and result in the playlist showing what appears to be multiple albums. You can click on the artists and it will highlight. Paste in what is appearing on the other "albums" and it will then show as one:
Hope that is somewhat clear enough to help. Doesn't fix whatever the issue is but it is a workaround. For me this is only happening with CD's that I have imported.

I restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync

i restored my ipod after backing it up but now all my music and apps that are in itunes on the computer will not sync across

Did you restore the iPod on this computer?
What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod

Error - 50 when trying to open iTunes. Have tried uninstalling all 6 components and reinstalling but no joy :(

Error - 50 when trying to open iTunes. Have tried uninstalling all 6 components and reinstalling but no joy Happened after an upgrade. Can anyone help?

By way of experiment, let's try launching iTunes as an administrator.
In Computer, open Local Disk C: or whichever drive you have your program files installed on.
If you have a 32-bit version of Windows, open the "Program files" folder.
If you have a 64-bit version of Windows, open the "Program files (x86)" folder.
Open the "iTunes" folder.
Right-click on the iTunes.exe file and select "run as administrator".
Does it launch without the -50 now?

My iPod deleted all my music and playlists on the iPod when synching!

I turned on wifi on my iPod and opened up iTunes today to add music to the iPod. It was doing fine, then suddenly a song I was adding froze (it stayed grey on iTunes with a synching icon by it). It stayed like that for I don't know how long, I thought it was fine and so I wasn't looking. I look back a while later and every song on my iPod as displayed on iTunes has an exclamation point by it. I look at my iPod and it says "No Music." iTunes still knows all my playlists and songs and shows my iPod as having them all, except for all the exclamation points.
What happened, and how do I get all my music and playlists back?
I have an iPod Touch 4g with iOS 5, and iTunes 10.

Currently trying to do a restore from a backup I made about a week ago. I don't know if that will help; I'll update when it's done.
EDIT: Music still gone.

When I select a song it will run thru all my music and will select a song not selected

Similar Messages

Maybe you are looking for