When I select "Get Info" in iTunes, iTunes "NOT RESPONDING"

when I select "Get Info" in iTunes, iTunes "NOT RESPONDING"

What you see in iTunes is a database list which also contains unseen information as to which file iTunes should play on your computer when you click on a track.  Usually those files are in folders inside your iTunes > Media folder.  When iTunes asks you to find a file say yes and then guide it to the actual file you want it to play in your media folder.  It should then asks if you want it to find others and will re-scan the series of folders to rebuild the links.  If you cannot find the file on your computer then you will have to restore from a backup.

Similar Messages

  • ITunes 11.2.2.3 crashes when I select "get info" on a song, iTunes 11.2.2.3 crashes when I select "get info" on a song, iTunes 11.2.2.3 crashes when I select "get info" on a song

    That... Everytime I click "get info" on a song iTunes crashes, but if I select more than one song and then select get info it doesn't crash... Help please, this is driving me insane D:

    You may have a corrupted webpage but you can try the following:
    1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iWeb's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
    3 - launch iWeb and try again.
    If that doesn't help continue with:
    move the domain file from your Home/Library/Application Support/iWeb folder to the Desktop.
    launch iWeb, create a new test site, save the new domain file and close iWeb.
    go to the your Home/Library/Application Support/iWeb folder and delete the new domain file.
    move your original domain file from the Desktop to the iWeb folder.
    launch iWeb and try again.
    OT

  • Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?

    Itunes 10.6.1.7 problem: when I change the file "media type" from 'Music' to 'Podcast' the file disapears from ITUNES. I do this via (1) right click, (2) select 'Get Info', (3) select 'options' tab, and (4) change media type. What is the problem?

    Hi Memalyn
    Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
    My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
    If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
    Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
    Let us know what you find out, and if you manage to get your space back.
    Matt

  • When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it

    When I select a title in the iTunes Store and click on Play in iTunes I am sent to the download page for iTunes 10 which I have already. The selected title cannot be found anywhere in my iTunes. How can I get the title in iTunes with possibility to buy it?

    The issue is that your credit or debit card credentials must be associated with the same country where you reside in order to purchase iTunes content.
    "Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location. You can use the iTunes Store in all countries of which you’re a resident, but you’ll either need a separate iTunes Store account for each one, or you’ll need to continually be switching the billing information on your single account. Generally, it’s simpler just to set up an alternative account for these situations, although it’s worth nothing that features like iTunes in the CLoud and iTunes Match are designed to work best when using a single iTunes Store account, as you can only switch accounts with these services every 90 days."
    From here >  The Complete Guide to Using the iTunes Store | iLounge Article

  • I have Prem. Elements 12.  I am trying to add audio media.  I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not.  In one case, when I opened a particular

    I have Prem. Elements 12.  I am trying to add audio media.  I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not.  In one case, when I opened a particular folder, the song was not listed, even tho' the song is there when using Windows Explorer.  This happens with mp3 and mp4 and just wav files.  Some audio are accepted, most are not.  I get that codec is not installed error message, too.

    Perhaps it would be helpful for you to view the page source code of this page
    http://www.alanwork.com/
    As you can see, the submenu code links are immediately below the top level code, and are
    wrapped in their own  <UL> </UL> tag pairs.
    Hope that helps

  • How to address error iTunes has stopped working when clicking on Get Info to edit song information?

    How to address fix "iTunes has stopped working error" when clicking on Get Info to edit song information?
    When I try to edit song information in iTunes, I right-click on the song and click on Get Info...the message iTunes has stopped working and needs to close message will appear followed by iTunes has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available...I have tried uninstalling iTunes and deleting all its components or files on my pc and reinstalling...I have done this more than a "hundred" times but to no avail...Now I could not consolidate my Library, add important info on the songs, etc...I have searched forums including here but none from the suggestions worked.
    I'm on Windows 7 54bit.
    Please help!

    Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
    Retract:15
    Reallocs: 0
    Pending Sectors:0
    Poweron Hours:556
    Start/Stop:5071
    Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not

  • I've added a pdf to itunes and i want to change it so its visible with an album (digital booklet). But for some reason, when i click get info, its all greyed out and the little box for read only is unticked. please help - urgent! thanks

    I've added a pdf to itunes and i want to change it so its visible with an album (digital booklet). But for some reason, when i click get info, its all greyed out and the little box for read only is unticked. please help - urgent! thanks

    Hi
    My first thoughts are
    • iMovie ill behaving - Trash the iMovie pref file - use to set things right
    • in reg. to Photos - Did You change iPhoto Photo Library - Then iMovie get's lost as it peeks into iPhoto on start up to see where photos are stored. Set iPhoto back to first Photo Library (when iMovie is not running) then start iMovie.
    Yours Bengt W

  • TS1717 get info screen in ITunes locks up

    Whenever I choose the "get info" button in ITunes 11.0.2.26 it freezes and I have to use task manager to shut the program down. All I wanted to do was to rename the artist and song name. Why is this happening??

    Well something different happened! I plugged in my iPod while iTunes was open, and after letting it just sit for about an hour, it unfroze it'self. However, iTunes did not recognize the iPod...until about another hour later. I was able to sync 3 CD's worth of songs(over the corse of 2 1/2 hours) and then it just sat saying it was finishing the sync. I got up to let it do it's thing and came back about 30 min later, to find it saying it was starting the sync. After it had finished, I disconnected, unplugged, and looked at my iPod. I had 2 of the CD's I had checked off for it to sync, and about 12 that I had told it not to sync. (I only had OK'd 3 CD's so as not to over whelm the system)
    I also have automatic sync turned off, but apperently that doesn't matter because as soon as I plugged back in, it went into a sync. I let it it for a bit again, and when I came back to it it wasn't showing my iPod being connected, even though the screen on my iPod said it was connected. Well after a few more hours of just letting it sit hoping iTunes would catch up like it (kind of) had been all day, I came back to a pop up window saying iTunes didn't recongnise the divice and gave me the option to force a dismount. I clicked that and big surprize...nothing happened. I ended up haveing to (yet again) close iTunes up through task manager. Oh and even though I hadn't restored my iPod, it wiped it all over again, so the little bit I had on there earlier in the day was once again gone.
    I will point out, I never once had any problems before the latest update, and watching the other discussions, I know I'm not the only one having these and other problems.

  • When setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

    I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!

    If her data was not backed up or synced to something, it's gone. Sorry.

  • When trying to get my music from itunes a message pops up on my computer stating the disk cannot be found, what is this? I cant get the new music i purchased

    when trynig to get new music from itunes a message pops up on my computer saying the disk cannot be found. I dont know what this is, now i cannot not only get the new music i just purchased i seem to have lost all of my other music i already has as well. Is there anything I can do to fix this problem a get all my music back?

    Thanks for all of your help. Took the old girl in to a techie at London Drugs and my HD had failed, simple mechanical failure after 5 years of useful service. They mentioned that it was a pretty massive failure as they were unable to extract ANY information whatsoever. For those of you wondering what the warning signs were: slowing down of all processes, especially opening applications; freezing up when running an internet applcation and browsing at the same time; occasional starting up with a flashing folder with the dreaded ? (which would restart the first few times once I disconnected all peripherals, including the keyboard); finally full failure with only a white screen showing upon start up.
    I am getting a new HD, will reinstall from Time Machine and there will be peace in the valley.

  • I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    I just subscribed to IHome but when it tries to gather information about my music library, I get an error message that my Itunes is not responding and then it shuts down. Has anyone else had this problem?

    Thanks so much but none of that helped.  It was driving me crazy because it would back up another external drive.  I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
    Thank you for your help and replying to this.  Guess I made my own issue!

  • When I select my iPod touch in iTunes the buttons are inactive when I try to sort by name, artist etc.  Also about half of the links under 'file' etc are not active.

    When I select my iPod touch in iTunes the buttons are inactive when I try to sort by name, artist etc.  Also about half of the links under 'file' etc are not active.

    Further to my question, when I plug in and select my iPad 2 I don't have the same problem.  I have restored the settings on my iPod Touch and updated both iTunes and iPod Touch software and restarted my iPod touch.  Nothing has made any difference.

  • I changed my username and now afp doesn't show any users. I have file sharing on. And also when I select "get more info" on the shared folders they don't have my username in there. it just has "applepc(me)" it my old username before changing it.

    I changed my username and now afp doesn't show any users. I have file sharing on. And also when I select "get more info" on the shared folders they don't have my username in there. it just has "applepc(me)" my old username before changing it showed the correct username? please any help would be great.

    Turn Time Machine OFF temporarily in its preference pane. Leave the window open.
    Navigate in the Finder to your backup disk, and then to the folder named "Backups.backupdb" at the top level of the volume. If you back up over a network, you'll first have to mount the disk image file containing your backups by double-clicking it. Descend into the folder until you see the snapshots, which are represented by folders with a name that begins with the date of the snapshot. Find the one you want to restore from. There's a link named "Latest" representing the most recent snapshot. Use that one, if possible. Otherwise, you'll have to remember the date of the snapshot you choose.
    Inside the snapshot folder is a folder hierarchy like the one on the source disk. Find one of the items you can't restore and select it. Open the Info dialog for the selected item. In the Sharing & Permissions section, you may see an entry in the access list that shows "Fetching…" in the Name column. If so, click the lock icon in the lower right corner of the dialog and authenticate. Then delete the "Fetching…" item from the icon list. Click the gear icon below the list and select Apply to enclosed items from the popup menu.
    Now you should be able either to copy the item in the Finder or to restore it in the time-travel view. If you use the time-travel view, be sure to select the snapshot you just modified. If successful, repeat the operation with the other items you were unable to restore. You can select multiple items in the Finder and open a single Info dialog for all of them by pressing the key combination option-command-I.
    When you're done, turn TM back ON and close its preference pane.

  • How can I alter the track sequence of an album? It used to be possible through Get Info on old iTunes, but it doesn't seem to be an option in the new version.

    How can I alter the track sequence of an album? It used to be possible through Get Info on old iTunes, but it doesn't seem to be an option in the new version.

    Right click - get info.

  • I can no longer select "get info" it is grayed out

    Since upgrading to iTunes 11, most of my genres, song titles, etc. have been changed, and I cannot select "get info" to change them back.

    HI,
    This may depend on which version of iChat we are talking about
    Up and until iChat 4.x.x the OS had a System Preferences > Quicktime pane
    The Streaming setting in here needs to be at 1.5Mbps T1/Intranet/LAN (the Automatic and LAN/Intranet don't always work properly).
    You may not have enough internet Speed.
    http://www.speedtest.net/  This will measure Upload and Download speed (Based on what your computer can "See" of your Bandwidth if your connection is shared)
    The Upload is often Lower and is the controlling factor.
    It needs to be at least 256kbps (often reported as 0.256Mbps)
    Your OS may have "Lost Contact" with the camera
    Check in other apps to see if the camera works .
    8:43 PM      Friday; September 7, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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