When I send a jpeg file from Elements 13 to an email address - it comes out as letters/numbers - not an image.

Last week in touch with 'Little Pale Face' (Brian). Would like to know if any progress has been made:
Re: Elements upgrade from Elements 11 to Elements 13. Sharing of photos via Elements 13 to an email address - translate into 'text files' instead of 'image files'.
Thank you.

Hi Anwesha Dev Chaudhary
Before we proceed - I have been corresponding with 'Little Pale Face' (Brian) and as far as I know he is still working on the problem.
I use Windows Live Mail and my service provider is Cogeco.ca
I have looked at all the settings in Preferences, and cannot see anything unusual.
I still have Elements 11 on my computer (will probably delete when 13 is running satisfactorily.
I did a test in Elements 11 - I can share pictures directly from my Organizer screen. I can choose a number of photos, go to SHARE, and it takes me through the appropriate steps, and then opens my email showing the pictures as attachments.
When I go through the same procedure for Elements 13, the program indicates that the files are being prepared, and then states that they were successfully shared. The image files are received as 'text' not as 'image' files.
2. The other problem is creating a slide show. Again this works in Elements 11, and does not work in Elements 13. The steps are quite simple, so I don't think I am missing anything.
I will not be available Thursday morning, but will be here Thursday afternoon.
Thank you.

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When I send a jpeg file from Elements 13 to an email address - it comes out as letters/numbers - not an image.

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