When I send an e-mail to my rogers account in the mac mail programme the computer dings like I have received the e-mail but it never shows up ever

All of a sudden I stopped getting e-mails from my rogers account set up in the Mail programme. All settings have been checked and confirmed okay. When I send myself an e-mail my computer gives the alert that I have received an e-mail but the e-mail does not show up. "Rogers" is blaming the imac. I tried setting up another rogers acct with the same e-mail in the mail programme same response. But gmail and another rogers acct operate as they should . Any ideas? Thanks

Hi eddiex123,
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When I send an e-mail to my rogers account in the mac mail programme the computer dings like I have received the e-mail but it never shows up ever

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