When I shut down computer I get a clear grey screen telling me I have to shut computer of using the power button?
Everytime I shut down my computer it gets a grey transperent screen over the desktop and it has a box in the middle that tells me I have to shut the computer off holding the power button until the computer quits.
I had been trying to install a print/scan driver. Also during the course my Suitcase fusion app tells me it can't open the fusion fontvault at that location.
I've been using suitcase for quite awhile now so I'm not sure wht it's acting up now?
If the screen looks like this
then it's a kernel panic. Resolution starts here:
OS X: About kernel panics
The new print/scan driver is a likely suspect.
good luck
Similar Messages
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I updated by iPad 2 to os 7 when the screen went black. I hit the power and home buttons and got an outline of a charger cord to a blue circle with iTunes under it.
YOU ARE IN RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. If you did not do step 4 properly, start all over again. -
My Mac Mini was not sending a signal to the monitor. I powered down using the power button and now it will not start. When i power up I get a strange 2 tone sound, like a warning alarm. The fan starts, and the light comes on, but no screen.
I have tried with a wired USB keyboard and mouse using a single screen. Powered up with option pressed. No change.
Reset SMC no changeRun the Apple hardware test to see what it tells you. Run the extended test when prompted, which can take awhile.
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I updated Adobe flash player and now i'm unable to open Opera and I have to use the power button to shut the computer down.
How do you delete programs?
thanksIf Flash Player is indeed the problem I would suggest using the Adobe Uninstaller.
Have you tried using a different browser such as Chrome, Firefox or Safari to see if they have a problem with Flash? -
Now that I upgraded to Maverick on my Mac air, I can not use the power button to shut down the computer anymore. I now have to go to the apple icon in the upper left corner. Any short cuts instead of going to the apple in the top left corner and hitting shut down. Doing that all the time, I feel like I am back at work using a "Windows" computer.
This a is tricky one, but you can still do it. Instead of pressing the power button, hold it down for a few seconds and then you'll see the shut down options dialog pop up.
I guess they were trying to prevent accidental touching of that button. They did something similar with the Eject button a few versions ago, where you have to hold down Eject instead of just tapping it so that you don't pop out a CD by mistake. -
Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6. -
After last maverick update macbook pro can't be shut down anymore - only by using the power button
Hello!
I hope that someone can help: after the last Maverick update I can't shut down the computer anymore - or restart. I need to use the power button. Furthermore several apps don't close when they are supposed to be closed - I always have to check with Force Quit. I could live with that, but not being able to shut down or restart the Mac is more than tiresome. Can anybody help?These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter "BOOT_TIME" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Note the timestamps of the BOOT_TIME log messages, which refer to the times when the system was started. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged before the boot, during the time something abnormal was happening. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
For example, if the system was unresponsive or was failing to shut down for three minutes before you forced a restart, post the messages timestamped within three minutes before the boot time, not after. Please include the BOOT_TIME message at the end of the log extract—not at the beginning.
If there are long runs of repeated messages, please post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A crash report has a name that begins with the name of the crashed process and ends in ".crash". A panic report has a name that begins with "Kernel" and ends in ".panic". A shutdown stall report has a name that ends in ".shutdownstall". Select the most recent of each, if any. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot. It's possible that none of these reports exists.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash or panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
when booting up, the bluetooth connects and disconnects with my trackpad 3 to 4 times and then i get a gray sheet that drops down from the top to bottom of the desktop then a box in the center that tells me to use the power button to do a forced shutdown. wireless keyboard connects with no problem. went to the apple store and they replaced the bluetooth card. still have the same problem. removed the batteries from the trackpad, strted up and no problem connecting with wireless mouse and keyboard. anyone else experience this?
This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282 -
Why can I not restart or shut down my imac without using the power button?
why can I not restart or shut down my imac without using the power button?
Reset the SMC and then try a restart or shutdown from the drop down menus.
Intel-based Macs: Resetting the System Management Controller (SMC)
Then if that doesn't work, backup because you have an OS X issue that will require either a repair or reinstall. -
The problem began after a recent Firefox update. Occasionally, when I try to open a new Firefox window, all I get is a grey screen with a tiny section of my homepage visible in the top left corner of the screen. NOTE: Firefox stores all of these aborted attempts, as, whenever I close it and then re-open it, the first time I open a new window it automatically opens all of the windows that had originally failed to open.
== This happened ==
Every time Firefox opened
== on or about June 26, 2010Got the exact same problem aswell, finally fed up with it now as i just started up firefox and 14 new windows opened because of this bug, luckily my computer can handle them but someone with a slower processor it would have been a nightmare, needs fixing ASAP.
Reverting back to 3.6.3 until this issue is solved. (link for anyone wanting to do the same below)
http://www.filehippo.com/download_firefox/7345/ -
Can anybody help? My computer is going to sleep and I cant wake it(bit like a teenager) by using the mouse or keyboard. I have to use the power button. Any ideas?
Hmm, that support link doesn't like me.
Do you have the discs that came with the computer? If so, put Install Disc 1 into the combo drive and boot up while holding the C key. Does anything show up on the screen? Do you hear the fan running? When running from a CD or DVD, the fan usually runs at a fairly fast pace and should make some noise.
Keep in mind that you have a 1-year hardware warranty with any new or refurbished Mac, so if something has gone wrong, you should be able to have it replaced free of charge, unless the MacBook shows some form of damage.
~Lyssa -
My guess is that you have a memory leak.
Hi, I'm having the same problem. Here are some hints:
# I have a Notebook. Using it at an external display and nothing happens. Firefox 4.0 works fine. But if I use the internal display, it appears every 10 minutes to several hours.
# I'm using Windows 7 x64 with 4GB Ram. The Ram is filled with approximately 1.5 to 2GB.
# It appears when nothing is running instead of FireFox 4.0.
# FireFox 3.6 worked fine for me -
I close my computer and when I open it to wake it up,it didn't no respond. The screen is black and can turn it off holding the power buttom. Also, I cannot remove the battery beacuse the stupid thing is sealed... help!!! I just bought my Mac and this is the secon time I had problems with it. It already had the motherboard replaced... *****!!!
I need to work on my computer now... and the store is closed, that is why I am using this site to see if someone has a quick solution.
Why in the world Mac makes a computer with a battery that is not easy to pull out or rest???. Should I unscrew the bottom cover and try to remove the battery? Is there a reset button?
I am hating Mac now... I have never has so many problems with a computer and few solutions at hand... it seems that this is a common problem but it has been delete from the forums in the Mac site...
What is going on??? -
Photoshop immediately shuts down and I get an error.
When I open Photoshop it immediately shuts down and I get an error. Is there an issue with CC? I also had the same problem with Illustrator and InDesign.
Photoshop CC2014 opens up and a minute later I get a message from windows saying the program has stopped running and windows is looking for a solution then a minute later message reads A problem has caused the program to stop working correctly Windows will close the program and notify you if a solution is available
I am operating Windows 7 Ultimate
Photoshop CC 2014
However Fireworks and Adobe premiere pro have no trouble staying open I have rebooted computer and also have uninstalled and re installed program -
Picked up my new Macbook Pro Retina display on October 24th (2013). It runs Mavericks. Keeps freezing on me - with no pattern to it. Sometimes when it's backing up, sometimes when it opens, sometimes when I click on Safari. Only way out of the probelm is a crash shut down using the power button. Nothing else works. Anyone found a fix to this yet?
JRHSafe Mode deletes some system caches that may help.
Startup your Mac in Safe Mode
A Safe Mode boot takes longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
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