When I sign in to download an Apple update it says unable to connect to store. check my time and date? What does time and date mean other than what my clock shows?

When I get a notice to update an app from Apple I am told that the connection cannot be made. Update your time and date. What does this mean other than my ipod clock?

What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Similar Messages

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    Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.

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    You should close safari.

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    Did you try this?
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    You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
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  • HT1390 I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV.  Everything else shows up on Apple TV, including my computer's movie library.  When I click on the movie in Apple TV it says I've already rented it.

    I've rented & downloaded a movie on my computer in itunes, but it does not show up on my Apple TV.  Everything else shows up on Apple TV, including my computer's movie library.  When I click on the movie in Apple TV it says I've already rented it and asks if I want to rent it again.  No, I just want to watch it.

    Unfortunately I have to if I download it on my computer.  I have rented itunes movies before directly using the Apple TV and it worked just fine and I could stay in the living room.  Without clicking that icon on my computer, there was no way to watch it.

  • HT201303 Why do I have to put my debit card information when I sign in to download a free app from the App Store? This was not required before. It started happening like 2 weeks ago.

    Why do I have to put my debit card information when I sign in to download a free app from the App Store? This was not required before. It started happening like 2 weeks ago.

    i had to format my laptop
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  • When I want to get on my wifi I tap my wifi in settings but it just loads and says unable to connect. It wont let me sign in. All my family's apple products are working. Why is this happening?

    When I want to get on my wifi I tap my wifi in settings but it just loads and says unable to connect. It wont let me sign in. All my family's apple products are working. Why is this happening?

    Try the following to rule out a software problem:                 
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    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
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  • HT203200 when i try to sign in itunes using my apple id it says error (-50)

    when I try to sign in itunes using my apple id it says error (-50)

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • TS4268 I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating

    I can't sign into iMessages. My apple ID works absolutely fine for FaceTime App store etc, but keeps telling me "An error occurred ant to try again" when I try to sign in to iMessages. Very frustrating. I've double checked all the settings but still can't sign in. Any sugestions?

    Try this - sign out of your Apple ID and reboot the iPad, then try all over again.
    Settings>Store>Apple ID. Tap your ID and sign out.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    After the iPad starts up, go back to the settings for Messages and FaceTime and your Apple ID, and sign into all three again.
    Sign into Settings>Store first

  • My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    My FaceTime won't let me sign in, I verified my ID online but when I go to sign in on the iPad 2 it says unable to connect  and Wont send me the email?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
    http://tinyurl.com/32drz3d
     Cheers, Tom

  • I had itunes on my Dell laptop, i downloaded an apple update and now error message 126

    I had itunes on my Dell laptop, i downloaded an apple update and now I get error message widows 126 and error message MSVCR80.dll. Help please.

    Hi Gabriel,
    Thanks for visiting Apple Support Communities.
    If you are receiving errors in Windows after updating iTunes, I recommend completely removing and reinstalling the software using the instructions in this article:
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    When reinstalling iTunes (step 3 in the article above), be sure that you are logged in to your computer as an Administrator:
    Make sure you have an administrator account.
    To install iTunes or QuickTime, you need to log in as an administrator on the computer. If you're not sure you have an administrator account, you may find this Microsoft article helpful: Windows 7: How do I log on as an administrator?You can refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    From:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Best Regards,
    Jeremy

  • I'm running OSX 10.9.2, when my system updated it required my Apple ID... When I provided it, it said that AppleID hadn't been used at the App Store... so now I'm locked out of my system... what do I do??

    Suggestions Re: I'm running OSX 10.9.2, when my system updated it required my Apple ID... When I provided it, it said that AppleID hadn't been used at the App Store... so now I'm locked out of my system... what do I do??

    First, there are no PPC Macs that can run Snow Leopard or later. Did you buy your iMac used? Where did you get Mavericks in the first place? If it was installed by the seller, then you are not licesnsed to use his/her copy.
    Do you know exactly what iMac model you have? If it's a post 2010 model you can do the following:
    Install Mavericks, Lion/Mountain Lion Using Internet Recovery
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Internet Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
    Partition and Format the hard drive:
    1. Select Disk Utility from the main menu and click on the Continue button.
    2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
    3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
    Note: You will need an active Internet connection. I suggest using Ethernet
                if possible because it is three times faster than wireless.
    This should restore the version of OS X originally pre-installed on the computer. You may then go to the App Store to download Mavericks using your Apple ID.
    If you have a 2010 model you may require a special firmware upgrade before you can do the above: Computers that can be upgraded to use OS X Internet Recovery.
    If you have an earlier iMac then you must get Snow Leopard 10.6.8 installed by installing a version of Snow Leopard either included on the software restore discs or:
    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
         Snow Leopard General Requirements
           1. Mac computer with an Intel processor
           2. 1GB of memory
           3. 5GB of available disk space
           4. DVD drive for installation
           5. Some features require a compatible Internet service provider;
               fees may apply.
           6. Some features require Apple’s iCloud services; fees and
               terms apply.

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