WHEN I SIGN IN TO MY ITUNES, SOMEONE ELSES PLAYLISTS/MUSIC COMES UP!
THIS IS DRIVING ME ABSOLUTELY MAD! ME & MY DAUGHTER BOTH HAVE IPHONES & ITUNES ACCOUNTS. THE PROBLEM IS, WHEN I SIGN IN TO MY ACCOUNT, HER MUSIC PLAYLISTS COME UP & MINE HAVE DISAPPEARED! I HAVE BEING TRYING TO RESOLVE THIS FOR DAYS NOW. WHY CAN'T I SEE MY STUFF?? ONLY HERS? IT SAYS I'M SIGNED IN & NOT MY DAUGHTER SO I DON'T GET IT. HOW CAN I MAKE IT SO THAT WHEN I SIGN INTO MY ACCOUNT I SEE ALL MY STUFF NO-ONE ELSES & WHEN MY DAUGHTER SIGNS INTO HER ACCOUNT SHE JUST SEES HER STUFF, & NO-ONE ELSES?? PLEASE HELP BECAUSE I'M GONNA GO BERSERK. IT SEEMS A SIMPLE REQUEST. WHAT AM I DOING WRONG?? PLEASE EXPLAIN IN EASY-TO-UNDERSTAND TERMS AS I'M TRYING MY BEST HERE
in the quick links part of the itunes store
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JohnYou are getting this message because you are trying to create an iCloud account on a PC. You can only create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.
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iOS: Troubleshooting Messages
FaceTime, Game Center, Messages: Troubleshooting sign in issues
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
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If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
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Do a reset of everything on your ipod. Then reconnect it and it should work.
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Hello katyhale,
I found a couple of articles that might help with the issue you are experiencing with the iTunes Store.
If you are getting a white screen when accessing the iTunes Store and using a Windows computer, I recommend reviewing this article:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If you are still not able to access the store, I recommend the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
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in the quick links part of the itunes store
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Hi,
I had to restore my computer to factory setting. When I was finished and reinstalled itunes. None of my music showed up. Where is it and why didn't it show up when I reinstalled itunes? I even plugged in my apple shuffle and it didn't appear.This user tip should be helpful. It refers to the iPhone, but it's equally valid for iPods as well…
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- try another USB port
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