When I sign in to some web sites, if I type a letter, then all the erroneous user names I have used appear for me to choose from, including some I would not others to see. I have deleted cookies and the cache. That did not work. How do I stop this?

I don't know any more details

If you want to remove saved form data from a drop down list then use these steps:
#Click the (empty) input field on the web page to open the drop down list
#Highlight an entry in the drop down list
#Press the Delete key (on Mac: Shift+Delete) to remove it.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
*Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
*https://support.mozilla.org/kb/make-firefox-remember-usernames-and-passwords

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I use Firefox as my default browser but, on any site, keep getting some words underlined in green from which an ad pops up. Really peeing me off! Doesn't happen on IE or Chrome. How can I stop this?

I use Firefox as my default browser but, on any site, keep getting some words underlined in green from which an ad pops up. Really peeing me off! Doesn't happen on IE or Chrome. How can I stop this?

From what you have described, I don't think you are ever going to pick that up as malware at all. But I did look at the site you mentioned in Google Chrome, and in IE9. First thought was maybe Chrome suppresses it, but that would be contrary to trying to convince you that their AdSense or IntelliTXT is "helping" you.
What I did find in Chrome was
"Google Chrome's connection attempt to ad-apac.doubleclick.net was rejected. The website may be down, or your network may not be properly configured."
Since I don't have ad blockers in Chrome or IE, that tells me that my hosts file is doing its job, you can draw you own conclusions. There is something similar displayed in IE, but I can't read what was there because the font-size was too big. for the space. In Firefox with "Adblock Plus" extension it is all wiped out. The hosts file works across the entire system but is directed at blocking malware sites more than advertising. "Adblock Plus" is very good at blocking ads and can do its blocking with more generic filters, and can block a lot of malware from coming in but it can't block at the system level that a hosts file can.
In IE although I can only see "It appea" because the font is too large and text does not wrap it does actually say "It appears you are connected to the Internet, but you might want to try to reconnect to the Internet."
I would certainly suggest installing "Adblock Plus" extension and the "Easylist (USA)" filter subscription -- links are in the links previously provided, and installing the hosts file as well also in the links.
It takes a bit more work to install and maintain a hosts file but the directions should be clear enough.

I can receive e-mails, however, I can't open them. I tried turning wi-fi off and on but that did not work. Does anyone have a similar problem? How do I fix this?

I can receive e-mails but I can't open them. I tried turning the wi-fi on and off but that did not help. Has anyone had a similar problem?

Try to reset your iPad, pressed the On/Off button and the Homebutton at the same time till you see the Apple logo in the screen.

Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?

Hey my lock screen button and home button jammed it doesnt work.How can I fix this problem.But first of all I live in Turkey.But my Iphone 4 is bought from apple store victoria gardens CA.Do I have warranty in Turkey ?

The warranty is only good in the country of purchase.

HT1351 When syncing my ipod it's started to sync music that is "unticked". How do I stop this??

When syncing my ipod it's started to sync music that's "unticked". How do I stop this??

Make sure the Sync only checked songs and videos option is NOT ticked from under the iPod's Summary tab in iTunes.
To access this tab, plug your iPod in and select it from under Devices in the left hand pane of iTunes. You should now be under the Summary tab. Be sure to hit the Apply button in the lower right hand corner after making the change to the settings.
B-rock

My iPhone 4s keeps undeleting emails that I have deleted and delivering them as new mail. How can I stop this?

My iPhone 4s keeps undeleting emails that I have already read and sent to the trash. I even empty the trash and it will redeliver the emails as new emails a few mi utes later. How do I stop this? Thanks!

Are you syncing your phone with iTunes and then with iCloud? This can cause duplicates. Sync with one or the other, but not both.

I have used Firefox for about 8 years & yesterday lost my Bookmarks Toolbar. Any suggestions? Still have the Bookmarks and it still appears under view.

I have used Firefox for about 8 years or since it first was developed and I love it!!!! I especially love the Bookmarks Toolbar and have used it all these years with no problems. Yesterday I somehow lost the Bookmarks Toolbar. It is still listed under View in the Menu. When I check beside it the area enlarges a small bit and when I uncheck it the area decreases a little. All my Bookmarks are still there, just not the toolbar. I have tried everything I know to try. I have uninstalled and downloaded Firefox again and reinstalled it. I have restarted my computer several times. I have tried dragging new bookmarks to the toolbar area from the website address. Nothing works. Does anyone have any suggestions as to what may be causing this and have a solution? I HATE it without this toolbar. Thanks in advance!!!!

If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
*Open the Customize window via "View > Toolbars > Customize"
*Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
*If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up
*http://kb.mozillazine.org/Toolbar_customization
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

When I restored my iphone 4 all my deleted emails were back. like 4000 of them. How do I stop this from happening? Thanks

I recently restored my iphone 4 when it froze up and when the restore was done, I had over 4000 emails in my inbox. All my deleted messages came back. How do I stop that from happening? Any advice would be appreciated. Thanks

You have POP mail account. That's how those types of email accounts work.
You want an IMAP type of account, where if you delete on phone, it will also delete on server. Should you ever restore your device again it will only update the mail that hasn't been deleted.
You didn't say which email service you use, but try contacting them to see if they offer IMAP. Or you can switch.

When I open Firefox my homepage comes up (good!) but often a second page/tab comes up with an annoying ad. My pop-up blocker is enabled and there are no exceptions listed. How can I stop this?

I recently had a virus attack and have cleared them with Malwarebytes Anti-malware. This problem didn't happen before the attack. In addition to happening when I open Firefox, occasionally an unwanted ad will pop-up in a new tab while using Firefox.

Firefox can store multiple home pages, check to make sure that the ad site is not listed as a home page. See [[how to set the home page]] for details.
You should run a scan with some other scanners to ensure that malwarebytes did not miss any. Some scanners you can try are:
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Lavasoft Ad-Aware]
* [http://www.safer-networking.org/en/index.html Spybot-S&D]
Also see [http://kb.mozillazine.org/Popups_not_blocked Popups not blocked - MozillaZine Knowledge Base], the above links come from that article, it also includes links to specialized forums for malware removal.

When I hover over anything on Facebook, it enlarges and takes up half of my screen, HOW DO I STOP THIS HOVER FEATURE ?

When I hover over a persons name, a pop up of their homepage appears and takes up much of my screen, I DONT LIKE THIS

Please also check on why there might be multiple plugins of different versions installed in this version.
This sounds like something enhanced/an accessibility tool in the OS.
To make sure that this is not a Firefox issue, try Firefox Refresh:
The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.
'''''Note:''' When you use this feature, you will lose any extensions, toolbar customizations, and some preferences.'' See the [[Refresh Firefox - reset add-ons and settings]] article for more information.
To Refresh Firefox:
# Open the Troubleshooting Information page using one of these methods:
#*Click the menu button [[Image:New Fx Menu]], click help [[Image:Help-29]] and select ''Troubleshooting Information''. A new tab containing your troubleshooting information should open.
#*If you're unable to access the Help menu, type '''about:support''' in your address bar to bring up the Troubleshooting Information page.
#At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
#Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
#Click Finish and Firefox will reopen.
Did this fix the problem? Please report back to us!
Thank you.

Someone is accessing my itunes account using my apple id and password. How do I stop this? I have changed my apple id and password, will that be sufficient? How do I keep this from happening? No one knows my id and password, my kids have their own.

I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?

Changing your password should be sufficient, that should be required to be entered to download anything from the store.
In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
If not, and if you've been charged, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I just tried the 'group tabs' function but when I close a window and open a new one, the last page I viewed opens every single time. I can't remove or ignore the group tabs function and it automatically opens with it. How can I stop this?

Before I attempted using the 'groups tab' function for the first time, there was no icon (unlike currently). There is now the icon with for the function yet I am unable to remove it or its function.

Try a clean reinstall and delete the Firefox program folder and desktop shortcut before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 23.0: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

I unchecked "sync bookmarks and notes" on iBooks in settings but I still keep getting books my wife has highlighted, how do I stop this?

There is bound to be someone smarter than me! How do I do thiS?
we download and study the same ibooks for a class discussion, but when I download I get all her nights and notes in the margins, how do I just download the book from our account without the highlights, OR can I clear them ?

**Highlights and notes

These pop-up ads for "WeFeedback" are all over, around, and interweaved throughout my facebook wall. How can I stop this annoying ad from appearing? I have a pop-up blocker on and I disabled third party cookies.

Every time I go to Facebook, these "We Feedback" ads pop up. They appear throughout my post every other post. They appear on each side of my wall. I logged on to them and posted a comment and said that what they are doing is commendable. But STOP YOUR ADS, NOW!!!

Install this add-on: https://addons.mozilla.org/en-US/firefox/addon/adblock-plus/
Also, do you have McAfee Privacy Service installed? It disables the Firefox popup blocker. Disable it by clicking the Firefox button, go to Add-ons, then Extensions.
Please also visit the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update where necessary. Outdated plugins expose your system to exploits. See the following security bulletins:<br><br>
* http://www.adobe.com/support/security/bulletins/apsb11-12.html<br><br>
* http://www.adobe.com/support/security/bulletins/apsb11-08.html

My children deleted my app store. I cant figure out how to get it back on my phone. I tried to sync it with the computer and itunes but that did not work.

My children deleted my app store on my iphone 4 and now I cant get it back on my phone. any suggestions?

As the App Store is pre-installed on the device, it can't really be removed. I'm thinking the icon is either stashed on another folder, or it's been turned off. If it's in a folder the only way to really find it is to look through all folders on your device for the icon. To check if it's turned off, go to Settings > General > Restrictions (it will ask for a passcode, if your children went into restrictions they created this passcode if it didn't already exist) and make sure "Installing Apps" didn't get turned off (if it's turned off the icon disappears from the Home screens).
Hope this is helpful
-CG

When I sign in to some web sites, if I type a letter, then all the erroneous user names I have used appear for me to choose from, including some I would not others to see. I have deleted cookies and the cache. That did not work. How do I stop this?

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