When I 'start a conversation' in Firefox Hello, should the box on the lower right corner of the screen immediately show me a video of myself?
All I get is a grey conversation box on bottom right, but no video.
If I follow my own link, I am told I am the first one there, I am asked for permission to use camera and then I get a video of myself, but if a second person tries to join he is then told there are already two people in that conversation.
If I let the second person follow the link first, he is told he is the first one there, but then if I follow the link, I am told there are already two people involved in the conversation.
If I don't follow the link, the other person doesn't appear in the grey box, I don't appear in the grey box, and nothing happens.
The grey box referred to above just says 'conversation 2' (or whatever I name it), it then has a minimise, expand, and a close button. Below that, an exit, and mute video and audio options (both are unmuted), a speech bubble allowing me to name the conversation, and a banner saying 'Invite someone to join you.' and Email Link and Copy Link buttons. Unless I follow my own link, that's it.
Am I missing something obvious here?
Apparently I am on the most up to date Firefox version, if that helps.
Similar Messages
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Can't start a conversation in Firefox "Hello"
Current version of Firefox is 35.1 : Click on Hello button, and then press " Start a conversation" box disappears, and no further chat "window" opens. Click on Hello button again, and a new chat has been started with the link... but a conversation window never opens. Same problem with version 35.0 and 36.0 (nightly) . On my laptop, Hello works fine. Toggled About:config "loop.throttled" , no help. Turned off Zone Alarm firewall... disabled AVG free.... still nothing. Any help would be appreciated.
Nightly is on version 38, you might see alot of changes when you update. Please also update your version of Firefox to 35.0.1 and restart Firefox to see if there are any changes.
As for the chat window not opening, by default the chat window will pop up on the bottom right of the active tab window. If you have opened the chat in its own window in the past this should not affect where it opens.
I understand that you have already ''Toggled About:config "loop.throttled" , no help. Turned off Zone Alarm firewall... disabled AVG free'' and it will not open.
Do you have any program blocking port 443? -
Why can't I start a conversation with Firefox Hello?
When I click on the hello icon the popup shows up but then nothing happes when I click on start converstation or when I try to register or login, the buttons seem to be dead.
''philipp [[#answer-686244|said]]''
<blockquote>
could you restart firefox, and immediately afterwards open the browser console (ctrl+shift+j), then try to click on the hello > start a conversation button and see what kind of errors/log messages show up in the browser console?
then please copy those entries, paste them into a service like http://pastebin.mozilla.org/ and put the link here into the forum. thank you!
</blockquote>
Done that with a fresh profile.
https://pastebin.mozilla.org/8538771 -
The lower right corner of my screen clicks when I press on it.
I have an iPhone 5, and when ever I press on the bottom right corner of the screen, it makes a clicking noise. If I press hard, it will stop for a few minutes, but then starts again. Whats wrong?
Stop pressing on it
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Hello Trevor
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