When I start Firefox, I get msg that it is in "offline mode" and need to "try again" to get online. Started after latest update 10.0.1

When I click onto the Mozilla Firefox icon and open the browser up, it doesn't automatically connect to the online server. Instead, a message appears that it is in offline mode. If I want to go online, I am instructed to click a "Retry" button. This then initiates the online mode.
It doesn't happen all the time but most often first thing in the morning and/or if Firefox has not been opened for a few hours.
Is there something I need to change in the Firefox Preferences under Network/Connection/ Settings?

None of these "fixes" seem apply to Mac OSX10.6.8 . Since I installed the latest update for Firefox I, too, am getting this offline mode and retry message every time I open the browser.
I am not a programmer, so will appreciate a fix I can understand and safely execute to make this terribly annoying message go away.
Work Offline is NOT checked but does appear under the file menu.

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    12 GLEngine 0xf45e56f6 gliGetVersion + 86
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    15 com.apple.opengl 0x902fb221 glcPluginChoosePixelFormat + 385
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    17 com.apple.opengl 0x902f8023 CGLChoosePixelFormat + 131
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    19 com.apple.QTKit 0x931bc606 -[QTMovieVisualContextRenderHelper initForMovie:] + 254
    20 com.apple.QTKit 0x9318137f -[QTMovie _createVisualContextRenderHelperIfNecessary] + 99
    21 com.apple.QTKit 0x93180e7f -[QTMovie addImageConsumer:] + 68
    22 com.apple.QTKit 0x9318b27a -[QTMovieView _updateRendererToPreferredRendererViewClass] + 1426
    23 com.apple.QTKit 0x93185c2d -[QTMovieView _updateRenderer] + 211
    24 com.apple.QTKit 0x9314655e -[QTMovieView setMovie:] + 1409
    25 net.telestream.wmv.webplugin 0xc0665489 -[WmvPlugin openMovieInPlugin] + 113
    26 net.telestream.wmv.webplugin 0xc066536d -[WmvPlugin openMovie] + 129
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    29 com.apple.CFNetwork 0x915d1600 URLConnectionClient::clientSendDidReceiveResponse(CFURLResponse*, URLConnectionClient::ClientConnectionEventQueue*) + 46
    30 com.apple.CFNetwork 0x915d39eb URLConnectionClient::ClientConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XClientEvent, XClientEventParams>*, long) + 577
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    0 libSystem.B.dylib 0x92bd046e _semwaitsignal + 10
    1 libSystem.B.dylib 0x92bfadcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.WebCore 0x91a744df WebCore::IconDatabase::syncThreadMainLoop() + 239
    3 com.apple.WebCore 0x91a2cc45 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
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    5 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
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    1 libSystem.B.dylib 0x92bfb2c6 pthread_condwait + 1267
    2 libSystem.B.dylib 0x92c40539 pthreadcondwait + 48
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    4 ...romedia.Flash Player.plugin 0x16fbf91f Flash_EnforceLocalSecurity + 45439
    5 ...romedia.Flash Player.plugin 0x16fa65ff 0x16ccb000 + 2995711
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    7 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    0 libSystem.B.dylib 0x92bc92e6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x92bfb2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x92c45aab pthreadcondtimedwait + 47
    3 ...romedia.Flash Player.plugin 0x16fa6081 0x16ccb000 + 2994305
    4 ...romedia.Flash Player.plugin 0x16ffab5b Flash_EnforceLocalSecurity + 287675
    5 ...romedia.Flash Player.plugin 0x16fa65ff 0x16ccb000 + 2995711
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    7 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 12:
    0 libSystem.B.dylib 0x92bc92ce semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x92bfb2c6 pthread_condwait + 1267
    2 libSystem.B.dylib 0x92c40539 pthreadcondwait + 48
    3 ...romedia.Flash Player.plugin 0x16fa614f 0x16ccb000 + 2994511
    4 ...romedia.Flash Player.plugin 0x16ec9a68 0x16ccb000 + 2091624
    5 ...romedia.Flash Player.plugin 0x16fa65ff 0x16ccb000 + 2995711
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    7 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 com.apple.CoreFoundation 0x9224a04e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9224ac78 CFRunLoopRunInMode + 88
    4 com.apple.audio.CoreAudio 0x962f35f8 HALRunLoop::OwnThread(void*) + 160
    5 com.apple.audio.CoreAudio 0x962f3480 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    7 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    0 libSystem.B.dylib 0x92bd046e _semwaitsignal + 10
    1 libSystem.B.dylib 0x92bfadcd pthreadcondwait$UNIX2003 + 73
    2 com.apple.ColorSync 0x9400845c pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
    3 com.apple.ColorSync 0x9401ad8e CMMConvTask(void*) + 54
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    5 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    0 libSystem.B.dylib 0x92bc92e6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x92bfb2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x92bfcb33 pthreadcond_timedwait_relativenp + 47
    3 com.apple.audio.CoreAudio 0x96302bdf CAGuard::WaitFor(unsigned long long) + 213
    4 com.apple.audio.CoreAudio 0x9630479a CAGuard::WaitUntil(unsigned long long) + 70
    5 com.apple.audio.CoreAudio 0x96302f3f HP_IOThread::WorkLoop() + 759
    6 com.apple.audio.CoreAudio 0x96302c43 HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x962f3480 CAPThread::Entry(CAPThread*) + 96
    8 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    9 libSystem.B.dylib 0x92bfa012 thread_start + 34
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libSystem.B.dylib 0x92c3e12f machmsgserver + 491
    3 libjvm.dylib 0xc4b6ab85 0xc4b5c000 + 60293
    4 libjvm.dylib 0xc4b6a945 0xc4b5c000 + 59717
    5 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    6 libSystem.B.dylib 0x92c45200 pthreadbody + 27
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    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c741b3 0xc4b5c000 + 1147315
    3 libjvm.dylib 0xc4c7404c 0xc4b5c000 + 1146956
    4 libjvm.dylib 0xc4bb8dcd 0xc4b5c000 + 380365
    5 libjvm.dylib 0xc4bb8937 0xc4b5c000 + 379191
    6 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
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    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4bb9e6a 0xc4b5c000 + 384618
    4 libjvm.dylib 0xc4bb9455 0xc4b5c000 + 382037
    5 libjvm.dylib 0xc4d9aee1 JVM_MonitorWait + 465
    6 ??? 0xc7d859b1 0 + 3352844721
    7 ??? 0xc7d7f9d3 0 + 3352820179
    8 ??? 0xc7d7f9d3 0 + 3352820179
    9 ??? 0xc7d7d227 0 + 3352810023
    10 libjvm.dylib 0xc4c7528a 0xc4b5c000 + 1151626
    11 libjvm.dylib 0xc4bb9343 0xc4b5c000 + 381763
    12 libjvm.dylib 0xc4bb9235 0xc4b5c000 + 381493
    13 libjvm.dylib 0xc4bb9175 0xc4b5c000 + 381301
    14 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    15 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    16 libSystem.B.dylib 0x92c45200 pthreadbody + 27
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4bb9e6a 0xc4b5c000 + 384618
    4 libjvm.dylib 0xc4bb9455 0xc4b5c000 + 382037
    5 libjvm.dylib 0xc4d9aee1 JVM_MonitorWait + 465
    6 ??? 0xc7d859b1 0 + 3352844721
    7 ??? 0xc7d7f9d3 0 + 3352820179
    8 ??? 0xc7d7faaa 0 + 3352820394
    9 ??? 0xc7d7faaa 0 + 3352820394
    10 ??? 0xc7d7d227 0 + 3352810023
    11 libjvm.dylib 0xc4c7528a 0xc4b5c000 + 1151626
    12 libjvm.dylib 0xc4bb9343 0xc4b5c000 + 381763
    13 libjvm.dylib 0xc4bb9235 0xc4b5c000 + 381493
    14 libjvm.dylib 0xc4bb9175 0xc4b5c000 + 381301
    15 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    16 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    17 libSystem.B.dylib 0x92c45200 pthreadbody + 27
    Thread 20:
    0 libSystem.B.dylib 0x92bc92c2 semaphorewaittrap + 10
    1 libjvm.dylib 0xc4bba64e 0xc4b5c000 + 386638
    2 libjvm.dylib 0xc4bba245 0xc4b5c000 + 385605
    3 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    4 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    5 libSystem.B.dylib 0x92c45200 pthreadbody + 27
    Thread 21:
    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4c73f09 0xc4b5c000 + 1146633
    4 libjvm.dylib 0xc4bbac7b 0xc4b5c000 + 388219
    5 libjvm.dylib 0xc4bba958 0xc4b5c000 + 387416
    6 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    7 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    8 libSystem.B.dylib 0x92c45200 pthreadbody + 27
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4c7404c 0xc4b5c000 + 1146956
    4 libjvm.dylib 0xc4bbad90 0xc4b5c000 + 388496
    5 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    6 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    7 libSystem.B.dylib 0x92c45200 pthreadbody + 27
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c741b3 0xc4b5c000 + 1147315
    3 libjvm.dylib 0xc4bbb5af 0xc4b5c000 + 390575
    4 libjvm.dylib 0xc4bbb0fa 0xc4b5c000 + 389370
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    6 libSystem.B.dylib 0x92c45200 pthreadbody + 27
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    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4bb9e6a 0xc4b5c000 + 384618
    4 libjvm.dylib 0xc4bb9455 0xc4b5c000 + 382037
    5 libjvm.dylib 0xc4d9aee1 JVM_MonitorWait + 465
    6 ??? 0xc7d859b1 0 + 3352844721
    7 ??? 0xc7d7f9d3 0 + 3352820179
    8 ??? 0xc7d7faaa 0 + 3352820394
    9 ??? 0xc7d7faaa 0 + 3352820394
    10 ??? 0xc7d7fcd9 0 + 3352820953
    11 ??? 0xc7d7d227 0 + 3352810023
    12 libjvm.dylib 0xc4c7528a 0xc4b5c000 + 1151626
    13 libjvm.dylib 0xc4bb9343 0xc4b5c000 + 381763
    14 libjvm.dylib 0xc4bb9235 0xc4b5c000 + 381493
    15 libjvm.dylib 0xc4bb9175 0xc4b5c000 + 381301
    16 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    17 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    18 libSystem.B.dylib 0x92c45200 pthreadbody + 27
    Thread 25:
    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 libjvm.dylib 0xc4c7426a 0xc4b5c000 + 1147498
    3 libjvm.dylib 0xc4bb9e6a 0xc4b5c000 + 384618
    4 libjvm.dylib 0xc4bb9455 0xc4b5c000 + 382037
    5 libjvm.dylib 0xc4d9aee1 JVM_MonitorWait + 465
    6 ??? 0xc7d859b1 0 + 3352844721
    7 ??? 0xc7d7f9d3 0 + 3352820179
    8 ??? 0xc7d7f9d3 0 + 3352820179
    9 ??? 0xc7d7fcd9 0 + 3352820953
    10 ??? 0xc7d7d227 0 + 3352810023
    11 libjvm.dylib 0xc4c7528a 0xc4b5c000 + 1151626
    12 libjvm.dylib 0xc4bb9343 0xc4b5c000 + 381763
    13 libjvm.dylib 0xc4bb9235 0xc4b5c000 + 381493
    14 libjvm.dylib 0xc4bb9175 0xc4b5c000 + 381301
    15 libjvm.dylib 0xc4bb9098 0xc4b5c000 + 381080
    16 libjvm.dylib 0xc4e20935 JVM_RaiseSignal + 441077
    17 libSystem.B.dylib 0x92c45200 pthreadbody + 27
    Thread 26:
    0 libSystem.B.dylib 0x92bf99c6 kevent + 10
    1 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    2 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 27:
    0 libSystem.B.dylib 0x92bc92e6 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x92bfb2af pthread_condwait + 1244
    2 libSystem.B.dylib 0x92bfcb33 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x9347bd96 TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x9347bb76 TSWaitOnSemaphoreCommon + 422
    5 ...ple.CoreServices.CarbonCore 0x934ac9ac TimerThread + 74
    6 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    7 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 28:
    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 com.apple.CoreFoundation 0x9224a04e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9224acd4 CFRunLoopRun + 84
    4 com.apple.QuickTime 0x93bdb212 QTSNetworkThread_RunThread + 131
    5 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    6 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 29:
    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 com.apple.CoreFoundation 0x9224a04e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9224acd4 CFRunLoopRun + 84
    4 com.apple.QTKit 0x931c3ceb QTSurfaceRendererScheduledDisplayThread + 105
    5 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    6 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 30:
    0 libSystem.B.dylib 0x92bc9286 machmsgtrap + 10
    1 libSystem.B.dylib 0x92bd0a7c mach_msg + 72
    2 com.apple.CoreFoundation 0x9224a04e CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9224acd4 CFRunLoopRun + 84
    4 com.apple.QTKit 0x931bacb1 QTVisualContextImageProviderWorkLoop + 108
    5 libSystem.B.dylib 0x92bfa155 pthreadstart + 321
    6 libSystem.B.dylib 0x92bfa012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000 ebx: 0x92cb5639 ecx: 0xbfffde0c edx: 0x92c36e42
    edi: 0xbfffdea8 esi: 0xa0902f88 ebp: 0xbfffde28 esp: 0xbfffde0c
    ss: 0x0000001f efl: 0x00000282 eip: 0x92c36e42 cs: 0x00000007
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0xa0481880
    Binary Images:
    0x1000 - 0x1d7fe2 com.apple.Safari 3.2.3 (5525.28.3) <c1675dbd91a29ba35b4b54704c2694e9> /Applications/Safari.app/Contents/MacOS/Safari
    0x223000 - 0x232ff8 SyndicationUI ??? (???) <65ab13aa391201a3253eae02bd1de74d> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
    0x25f000 - 0x264fff com.apple.FolderActionsMenu 1.3.2 (1.3.2) <9305ccde37dcf5329fd9faea1db1f153> /System/Library/Contextual Menu Items/FolderActionsMenu.plugin/Contents/MacOS/FolderActionsMenu
    0x662000 - 0x665fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <63c9ef8da77eb8768e03991ec0e413fd> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x66b000 - 0x670fff com.apple.audio.AppleHDAHALPlugIn 1.6.8 (1.6.8a3) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x119c5000 - 0x11bbdfff com.apple.RawCamera.bundle 2.0.14 (436) <a8dd51882088fae463f33bc0674583e8> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x14317000 - 0x14318ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    0x15049000 - 0x1504eff3 libCGXCoreImage.A.dylib ??? (???) <3a78abc535c80f9819931b670da804a2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x16487000 - 0x16487ffe com.apple.JavaPluginCocoa 12.2.0 (12.2.0) <b08d1285182ffcbaedd747d17fdaeefd> /Library/Internet Plug-Ins/JavaPluginCocoa.bundle/Contents/MacOS/JavaPluginCocoa
    0x16784000 - 0x1678affd com.apple.JavaVM 12.2.2 (12.2.2) <9ad39149cc7ecc91da3e93df7f61d315> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
    0x16ccb000 - 0x172eefef +com.macromedia.Flash Player.plugin 10.0.22 (1.0.4f872) <860692a215f054b7b9474b410abeb530> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
    0x17437000 - 0x17456fed com.apple.audio.CoreAudioKit 1.5 (1.5) <585f5ec95dc8f1efe51d820be84d53a6> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x18740000 - 0x1874efeb libSimplifiedChineseConverter.dylib ??? (???) <baa9dea57e3b49ca537934ab76645bea> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x18753000 - 0x18765fff libTraditionalChineseConverter.dylib ??? (???) <35982309fdf5ddada718fd6fc36dbe96> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x1adcd000 - 0x1add1fff libdeploy.jnilib ??? (???) /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libdeploy. jnilib
    0x1add9000 - 0x1ade4ffb libnet.jnilib ??? (???) <f122ecb062b6468d85b88b1eb7ca78f5> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libnet.jni lib
    0x1d7c9000 - 0x1d7cbffe com.apple.AutomatorCMM 1.1 (161) <dd4f219df5f726e3fea63790235f92dc> /System/Library/Contextual Menu Items/AutomatorCMM.plugin/Contents/MacOS/AutomatorCMM
    0x1d86a000 - 0x1d86bffd com.apple.BluetoothMenu 2.1.6 (2.1.6f8) /System/Library/Contextual Menu Items/BluetoothContextualMenu.plugin/Contents/MacOS/BluetoothContextualMenu
    0x1d870000 - 0x1d872fff com.apple.BezelServicesFW 1.4.929 (1.4.929) /System/Library/PrivateFrameworks/BezelServices.framework/Versions/A/BezelServi ces
    0x1d9fb000 - 0x1d9fbffd liblangid.dylib ??? (???) <4a7cd4e810ac2cf4cadd29d0bda17306> /usr/lib/liblangid.dylib
    0x20e9a000 - 0x20e9afff libcmm.jnilib ??? (???) <7452366e25f3d3a49d4b95ecba2a2282> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libcmm.jni lib
    0x248c0000 - 0x249ebff7 libmecab.1.0.0.dylib ??? (???) <bef4c5c9918bc623b9137e9bf59b1e5e> /usr/lib/libmecab.1.0.0.dylib
    0x31410000 - 0x31413ffc libnio.jnilib ??? (???) <5901461c85f4abfd8209cf8bf84732e2> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libnio.jni lib
    0x323ba000 - 0x323c6ffc com.apple.JavaPluginCocoa15 12.2.0 (12.2.0) <314a945e716b8279933ea18d0a9b84b0> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Resources/JavaPlugin Cocoa.bundle/Contents/MacOS/JavaPluginCocoa
    0x323d0000 - 0x323d6fff JavaNativeFoundation ??? (???) <fd9995f2d5028539d72a2567904d4f10> /System/Library/Frameworks/JavaVM.framework/Versions/A/Frameworks/JavaNativeFou ndation.framework/Versions/A/JavaNativeFoundation
    0x325f3000 - 0x325fafe0 libverify.dylib ??? (???) <7cc184265a20ef60af782f48077e2131> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libverify. dylib
    0x332aa000 - 0x332b5ffb libzip.jnilib ??? (???) <cf0c5694f94ecb552e54776fb2b3f50b> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libzip.jni lib
    0x33acc000 - 0x33ae6fef libjava.jnilib ??? (???) <a0c0a3c0e67c4e2d52fd49257e94410e> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libjava.jn ilib
    0x51029000 - 0x5104bfe7 libjpeg.jnilib ??? (???) <aeb140b6f91a317f884ef6c1c64ce0e6> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libjpeg.jn ilib
    0x563f0000 - 0x56437ff3 libsuncmm.jnilib ??? (???) <7cf411fa4064493bee1a51eac2afca15> /System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/libsuncmm. jnilib
    0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
    0x9000f000 - 0x90024ffb com.apple.ImageCapture 5.0.2 (5.0.2) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x90025000 - 0x90025ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x90026000 - 0x9016cff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <b407f06ff9b6893899e2e399cb65c953> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x9016d000 - 0x901acfef libTIFF.dylib ??? (???) <d4bcc9b9c508e53849d2d46bb6900922> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x901ad000 - 0x901bdffc com.apple.LangAnalysis 1.6.4 (1.6.4) <bc7eb703ddc37bf85adf93e35efd3947> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x902f7000 - 0x90304fe7 com.apple.opengl 1.5.10 (1.5.10) <5a2813f80c9441170cc1ab8a3dac5038> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x9034b000 - 0x903fdffb libcrypto.0.9.7.dylib ??? (???) <9d714c92872a93dd127ea8556b2c8945> /usr/lib/libcrypto.0.9.7.dylib
    0x903fe000 - 0x90434fef libtidy.A.dylib ??? (???) <7b9fc90dc0d50da27a24f6f84ccdd7b7> /usr/lib/libtidy.A.dylib
    0x90435000 - 0x90467fff com.apple.LDAPFramework 1.4.5 (110) <8e2d9ff6233cf44cb67533625840c2af> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x9046d000 - 0x90471fff libGIF.dylib ??? (???) <7714ae24eb64b48fa719fb99bcbe34f3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x90472000 - 0x9144dff6 com.apple.QuickTimeComponents.component 7.6 (1290) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x9144e000 - 0x9154ffe7 com.apple.PubSub 1.0.3 (65.1.4) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x91550000 - 0x915f4fec com.apple.CFNetwork 438.10 (438.12) <fde64bbb20532794396fb21911ccaa98> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    0x915f5000 - 0x918fdfff com.apple.HIToolbox 1.5.5 (???) <b17766e3d8800a73f534c41f624f5ac4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x91a19000 - 0x91a23feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <df077a8048afc3075c6f2d9e7780e78e> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x91a24000 - 0x91a29fff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x91a2a000 - 0x9207bfff com.apple.WebCore 5525.28 (5525.28.4) <998a2e99f113af44083e0ae565aa8adb> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x920d0000 - 0x9210affe com.apple.securityfoundation 3.0.2 (36131) <39663c9b6f1a09d0566305d9f87cfc91> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9210b000 - 0x9212affa libJPEG.dylib ??? (???) <b822342bcc764c83d4557a8b67fa0c1c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x9213d000 - 0x921d0fff com.apple.ink.framework 101.3 (86) <d4c85b5cafa8027fff042b84a8be71dc> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x921d7000 - 0x9230afef com.apple.CoreFoundation 6.5.6 (476.18) <2d52bab73660117571bd6486dc318f8e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x9230b000 - 0x92b09fef com.apple.AppKit 6.5.7 (949.46) <a80f8cb62f6bdcb3bed3c8675d55881d> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92b0a000 - 0x92b96ff7 com.apple.framework.IOKit 1.5.2 (???) <97b9f9d584f48891377f0481b9104434> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x92b97000 - 0x92b97ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x92bc8000 - 0x92d2fff3 libSystem.B.dylib ??? (???) <b47c8e6e45aef620730710a732bf1930> /usr/lib/libSystem.B.dylib
    0x92d30000 - 0x92d39fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <da2d8411921a3fd8bc898dc753b7f3ee> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x92d3a000 - 0x92d3cfff com.apple.securityhi 3.0 (30817) <40562b85d99118354c974e76c32fa6fb> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x92d3d000 - 0x92da3ffb com.apple.ISSupport 1.8 (38.3) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    0x92da4000 - 0x92f75ffb com.apple.security 5.0.5 (36371) <c13e0bb1acfdcf94be4d3ee118ef190e> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x92f86000 - 0x92fc8fef com.apple.NavigationServices 3.5.2 (163) <72cdc9d21f6690837870923e7b8ca358> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x92fc9000 - 0x93043ff8 com.apple.print.framework.PrintCore 5.5.4 (245.6) <03d0585059c20cb0bde5e000438c49e1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x9305c000 - 0x9313cfff libobjc.A.dylib ??? (???) <400e943f9e8a678eea22a1d1205490ee> /usr/lib/libobjc.A.dylib
    0x9313d000 - 0x931f4ff3 com.apple.QTKit 7.6 (1290) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x931f5000 - 0x93251ff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x93252000 - 0x93258fff com.apple.print.framework.Print 218.0.3 (220.2) <5b7f4ef7c2df36aff9605377775781e4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x93259000 - 0x932fcff3 com.apple.QuickTimeImporters.component 7.6 (1290) /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
    0x932fd000 - 0x93387fe3 com.apple.DesktopServices 1.4.8 (1.4.8) <3065de6531ce839c7cb5b6dd70e03f4f> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x93452000 - 0x9372cff3 com.apple.CoreServices.CarbonCore 786.11 (786.13) <9e2d85d52e5e2951aa4dd53c48ccc52f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x9372d000 - 0x93739ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    0x9373a000 - 0x93778fff libGLImage.dylib ??? (???) <a6425aeb77f4da13212ac75df57b056d> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x9377e000 - 0x9377effa com.apple.CoreServices 32 (32) <373d6a888f9204641f313bc6070ae065> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x9377f000 - 0x937b6fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <eab546255ac099b9616df999c9359d0e> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x937b7000 - 0x937e2fe7 libauto.dylib ??? (???) <2e44c523b851e8e25f05d13a48070a58> /usr/lib/libauto.dylib
    0x937e3000 - 0x937eefe7 libCSync.A.dylib ??? (???) <9e3544fe087bb4dc760b7afe0850dd6c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x937ef000 - 0x9380dfff libresolv.9.dylib ??? (???) <9ed809256ce8913cddc3269c2e364654> /usr/lib/libresolv.9.dylib
    0x9380e000 - 0x93867ff7 libGLU.dylib ??? (???) <a3b9be30100a25a6cd3ad109892f52b7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x93ad1000 - 0x93b2effb libstdc++.6.dylib ??? (???) <f75e5133d72769de5ce6c06153fc65f6> /usr/lib/libstdc++.6.dylib
    0x93b2f000 - 0x93bc2ff3 com.apple.ApplicationServices.ATS 3.7 (???) <a535fc4982d3acff6530ec25c402e679> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x93bc8000 - 0x93eedfe2 com.apple.QuickTime 7.6.0 (1290) <bc0920abbbaad03f5513ac7ffbd30633> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x93ef4000 - 0x93f23fe3 com.apple.AE 402.3 (402.3) <b13bfda0ad9314922ee37c0d018d7de9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x93f24000 - 0x93fd4fff edu.mit.Kerberos 6.0.13 (6.0.13) <804bd1b3f08fb57396781f012006367c> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x93fd5000 - 0x940a0fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x940a1000 - 0x940a1ff8 com.apple.ApplicationServices 34 (34) <ee7bdf593da050bb30c7a1fc446eb8a6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x940a2000 - 0x940a3ffc libffi.dylib ??? (???) <eaf10b99a3fbc4920b175809407466c0> /usr/lib/libffi.dylib
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    0x940a5000 - 0x940bbfff com.apple.DictionaryServices 1.0.0 (1.0.0) <7d20b8d1fb238c3e71d0fa6fda18c4f7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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    0x94480000 - 0x94498ff7 com.apple.CoreVideo 1.6.0 (20.0) <c0d869876af51283a160cd2224a23abf> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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    0x9486e000 - 0x9487dffe com.apple.DSObjCWrappers.Framework 1.3 (1.3) <182986b74247b459b2a67a47071bdc6b> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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    0x949cc000 - 0x94a06fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x94ae9000 - 0x94b12fff libcups.2.dylib ??? (???) <1b0435164b9dc6c773d0b1f24701e554> /usr/lib/libcups.2.dylib
    0x94b13000 - 0x94b13ff8 com.apple.Cocoa 6.5 (???) <a1bc9247cf65c20f1a44d0973cbe649c> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x94b14000 - 0x94b22ffd libz.1.dylib ??? (???) <a98b3b221a72b54faf73ded3dd7000e5> /usr/lib/libz.1.dylib
    0x94b23000 - 0x94bafff7 com.apple.LaunchServices 290.3 (290.6) <bdba267184df88bd5b8e2116ea903872> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    0x94bb0000 - 0x94bf9fef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x94cc4000 - 0x95364fe3 com.apple.CoreGraphics 1.409.3 (???) <25dceb14af3455b768f56e8765ecf3ca> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x95365000 - 0x95433ff3 com.apple.JavaScriptCore 5525.26 (5525.26.2) <a8929f0de97428798f858023b3ce2f60> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x95434000 - 0x95586ff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x95ea8000 - 0x96245fef com.apple.QuartzCore 1.5.8 (1.5.8) <a28fa54346a9f9d5b3bef076a1ee0fcf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
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    0x96256000 - 0x962d5ff5 com.apple.SearchKit 1.2.1 (1.2.1) <f28f8dd0f155a6453411a0c9b5702764> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x962d6000 - 0x96353feb com.apple.audio.CoreAudio 3.1.2 (3.1.2) <5a4e6329f8dbca5dcd70924525afd24a> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x96354000 - 0x9637cff7 com.apple.shortcut 1.0.1 (1.0) <131202e7766e327d02d55c0f5fc44ad7> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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  • Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinst

    Found 0 results for When I open Firefox I get a "Well this is embarrassing" message. Makes no difference if I click on "Start a new session" or "Restore", it crashes. Then I get a "crash report" which apparently goes nowhere. I have uninstalled and reinstalled twice with the same result, what do I do to restore Firefox?
    == This happened ==
    Every time Firefox opened
    == Last week when I opened Firefox.

    The crash reporter doesn't appear to be working...Here are the details that were contained in the report:
    Add-ons: {0538E3E3-7E9B-4d49-8831-A227C80A7AD3}:0.9.10.2, :3.63,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
    BuildID: 20100401064631
    Comments: I get an error message, " well, this is embarrassing"..and Firefox crashes
    CrashTime: 1274739017
    EMCheckCompatibility: true
    Email: [email protected]
    FramePoisonBase: 00000000f0dea000
    FramePoisonSize: 4096
    InstallTime: 1270304892
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 2699
    StartupTime: 1274738966
    Theme: classic/1.0
    Throttleable: 1
    Vendor: Mozilla
    Version: 3.6.3
    This report also contains technical information about the state of the application when it crashed.

  • When I open firefox I get a message that "A copy of Firefox is already open. Only one copy of Firefox can be open at a time"

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    See http://kb.mozillazine.org/Profile_in_use

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    When I exit Firefox, I get an error message that says The instuction at 0x7c911389 referenced memory at 0x000000010 The memory could not be read.

    The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
    Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
    To Reset Firefox do the following:
    #Go to Firefox > Help > Troubleshooting Information.
    #Click the "Reset Firefox" button.
    #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
    #Firefox will open with all factory defaults applied.
    Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
    Did this fix your problems? Please report back to us!

  • Have Firefox & Bing and when I open Firefox I get Ref A and string of characters; then when I get to Bing, no toolbar with bookmarks, etc or way to access mail.

    I made Bing my browser and it was working fine until today. When I open Firefox I get a message Ref A: and then a long string of characters. I click on the home icon and the string changes. After doing this several times I get the Bing search page. I do not get the Firefox start page with the tool bar that has my book marks, history etc. I cannot clear the cache if I cannot not get the history tab. If I go the the mozilla firefox program folder and open it, there is a tool bar but cannot clear recent history, etc. there. I do not have an administrator & password on my home desk top; it is just me. I tried to follow your suggestions, but they do not apply to my situation. I really don't know if this is a firefox or bing problem. I used google before bing and had no problems; just wanted to try bing.

    Can you attach a screenshot?
    *http://en.wikipedia.org/wiki/Screenshot
    *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
    Use a compressed image type like PNG or JPG to save the screenshot.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
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    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • When adding a yahoo email account I keep getting "Server Unavailable" notification.  This started after I updated my software.  I deleted my accounts and tried to re-add them but continue to get this notification??

    When adding a yahoo email account I keep getting "Server Unavailable" notification.  This started after I updated my software.  I deleted my accounts and tried to re-add them but continue to get this notification??

    hello, this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff! as you've rightly mentioned, you're already using the latest version of firefox installed and you can always initiate a check for ''updates in firefox > help > about firefox''.
    you might also want to run a full scan of your system with the security software already in place and different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] & [http://www.kaspersky.com/security-scan kaspersky security scan] in order to make sure that there isn't already some sort of malware active on your system that triggers these false alerts.
    [[Troubleshoot Firefox issues caused by malware]]

  • When I open Firefox I get this error-firefox.exe application error the instruction at 0x02c38690 referenced memory at 0x02c38690 the memory could not be written

    When I open Firefox I get the following error: firefox.exe application error - The instruction at 0x02c38690 referenced memory at 0x02c38690 - The memory could not be written - Click on OK to terminate the program.
    If you click on OK it closes Firefox - You can not reopen Firefox until you reboot the computer. Then it starts all over again.
    The same happens if I click the "X" instead on the error window.

    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Have Firefox pinned to the Task bar in Windows 7. when I open firefox I get an extra firefox icon in my task bar while having firefox open. It used to show as

    I have Firefox pinned to the Task bar in Windows 7. when I open firefox I get an extra firefox icon in my task bar while having firefox open. It used to show as being open on the icon that is pinned to the task bar

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