When I start firefox it tries to install an update and then says it cannot inst and asks if another firefox is running

when i start firefox i get a message that asks if i want to install an update, then it says it cannot install and asks me to close an other firefox progams and try again. there are no other firfox program runing and the the loops starts over.

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
Do a clean reinstall:
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

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I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

I am trying to install an update for my macbook pro retina display and my mac wont restart because it says my mail is still open but when i try and open my mail, it wont let me. I think it crashed. Help?

Go to: Apple > Force Quit
and select Mail > Force Ouit.

When i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me!i love my ipad sooo much.....!!!

when i start my ipad 3 the apple logo appears but then a loading bar appears and it stucks i have restarted it but nothing is happening pleeeeease help me! i love my ipad sooo much.....!!!

Try this first.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
If that does not help, you may have to restore your iPad.
iTunes: Backing up, updating and restoring iOS software.
If that doesn't work - You will have to use recovery mode
iPad: Unable to update or restore

IPhone 4s hasn't been backed up since February, when connected it runs for a while and then says, backup cannot be completed. Ideas?

iPhone 4s hasn't been backed up since February, when connected to wifi, it runs for awhile in icloud backup, then says, "cannot complete backup". any ideas? I bought additional storage in icloud, have 15 gig now.

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

Firefox keeps trying to install main.html

I get popups and Firefox keeps trying to install software "main.html". What is it?

Clear your Home page
Goto -> tools -> option -> General -> When firefox Starts-> "Show a blank page"
if its not working
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

HT1923 When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

When I try to uninstall iTunes I get a message saying iTunes 64 msi can not be located and I should enter an alternate path. How would I know where it it is? I get the same message when trying to install the update to iTunes 10.6.1.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I tried to install an update on my phone and it went the a screen that that said I had to connect to itunes, but when idid nothing happened and now I tried to restore my phone and it wont' activate

I tried to install an update on my phone and it went a screen that that said I had to connect to itunes, but when idid nothing happened and now I tried to restore my phone and it wont' activate

Hi
You could order the Full Retail Version of OS X (Black DVD with a silver X on it). Regarding always starting up in Open Firmware, in this thread a bloke had the same problem until he disconnected his peripherals before restarting. See if the entire thread helps:
http://www.macworld.com/forums/ubbthreads/showflat.php?Cat=&Board=UBB13&Number=2 43591&Main=243591
Steve

How to stop Firefox incessantly interrupting my work by trying to install an update incompatible with the Google toolbar which I depend on.that does nor

Dear Sirs,
How can I stop Firefox from incessantly interrupting my work by trying to install an update that is incompatible with the Google toolbar which I depend on. Not knowing any better, I trustingly allowed the installation the first time the update notice appeared. It crippled my Internet routines. The toolbars did not work and the bookmarks as well as all the history entries were lost, I have had to reinstall my previous Firefox 4.0.1 and start all over again.

Hi chib60,
Sorry you are having so much trouble.
Dealing with your last comment first ''"Copy and paste the information from Help > Troubleshooting Information." Why? How? This is ridiculous info - it has no logic or sense to it like most of your advice. ''
If you look to the right you will see a link for 'more system details' that is where such troubleshooting information appears, and it can sometime be helpful.
I am using firefox on a couple of old XPs without problems. Obviously crashing is not expected behaviour, but please try to think of firefox as two separate parts the basic browser and all the additional software as addons and plugins.
It may be rather unrewarding trying to track down the cause of a crash using crash information, the best way forward is probably to start using it in[[safe mode]] and with no plugins installed.
* see also [[basic troubleshooting]]
If firefox is recommended by your university, why not try it out on one of their computers, presumably it is installed on the university computers available in the library etc, that should at least convince you that it does work.
I hope the problem is not malware, but if it is all the personal computers you try, a possibility that can not be discounted is that it is some form of malware affecting those computers.
Have you tried Internet Explorer, that will be installed on your XP by default I imagine, does that work ?

Been visiting another country. when i got home i get an unknown error has occurred on both my iphone and ipad2 when trying to install or update anything from app store

been visiting another country. when i got home i get an unknown error has occurred on both my iphone and ipad2 when trying to install or update anything from app store

I started getting that message on my iPad tonight when I reset it completely. I haven't been t another country. So not sure if that has anything to do with it. I haven't been able to resolve yet.

Imac does start up after trying to install yosemite. I got nothing but white screen.

My Imac does no start up after trying to install yosemite. I got nothing but a white screen.
I am doing this on a pc
I have disconnected all the USB and wifi. When it reboots I see a timer bar then a white screen.

Please clarify, are you attempting to install Yosemite on a PC and not a Mac?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time?

My new iMac has recently had OSX Lion installed on it and now when I start the machine it looks like its updating something every time, and the wireless doesn't work. So I restart and everything is OK - until I have to start up again the next time - then I have to repeat this again! Any help appreciated.

I've been having the same issue, but have just discovered something on my own that hasn't been pointed out in any of the forums I've visited. In what I thought would be a vain attempt to help myself, I went to System Preferences, Users & Groups, and then clicked on Login Items. I discovered that one of the Items that was listed to open automatically upon login was iTunes Helper and that there was an exclamation point beside it indicating that it was incompatible. I simply deleted that item and now I don't have the situation you described and my wireless is connected. Hope this helps!

I have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.

Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS from iOS 5 or Later
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

Software update says I need to do the lastest update which I have tried to do at least 6 times. It downloads the software, the computer restarts, it starts to finish the download and then says ' there was an error in installing the software" What is up?

Software update says I need to download MacOS 10.6.7. Each time I try, I have tried 6 times, the software downloads, it has me restart the system, it then writes the files to disk and then I get an error measage that "there was error in installing the softare. Anybody have this problem and how do you fix it? I am running 10.6.6

Try this before trying to install the update.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
If you still have a problem then I suggest you download the 10.6.7 Combo Updater and install it.

I get an error message when trying to install software update 4.2.8 "problem downloading, network connection timed out. Check network connections.

I get an error message when trying to install software update 4.2.8
"problem downloading, network connection timed out. Check network connections."
Anyone one else had this problem?

Brian-KK Sabah wrote:
I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
See Here for your Error Message -3259
http://support.apple.com/kb/ts2799

I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?

I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?

The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

When I start firefox it tries to install an update and then says it cannot inst and asks if another firefox is running

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