When I start Firefox, no website will open. It states it is unavailable. Internet explorer works at the web sites. I have deleted and reloaded Mozilla and it did not help.

This started about 2 weeks ago. The Home page is Cox and it states initially the web site was under repair. Now whe Mozzilla is opened, a message comes up that the website is uavailable. Clicking on all of the bookmarks results in the same message. The message comes up instantly after the enter button is pushed.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Similar Messages

When I type in "www" in the navagation space I get a drop down that shows all the web sites I have visited! How do I turn this off?

# Question
When I type in "www" in the navagation space of the home page I get a drop down that shows all the web sites I have visited! How do I turn this off? edit

That drop-down shows matches from your History and/or Bookmarks. To change what is shown, see "Controlling Behavior" in this article:
*https://support.mozilla.com/en-US/kb/Location%20bar%20autocomplete
 
The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
**New Adobe Reader X (version 10) with Protected Mode just released 2010-11-19
**See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
*Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
#'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
#**Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
#**Click "Save to File"; save to your Desktop (so you can find it)
#**After download completes, close Firefox
#**Click the installer you just downloaded and allow the install to continue
#***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
#**'''Download link''': ftp://ftp.adobe.com/pub/adobe/reader/
#***Choose your OS
#***Choose the latest #.x version (example 9.x, for version 9)
#***Choose the highest number version listed
#****NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
#***Choose your language
#***Download the file
#***Windows: choose the .exe file; Mac: choose the .dmg file
#*Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
#**''Also see Download link''': http://get.adobe.com/reader/otherversions/
#**Also see: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for downloading; you may get the troublesome "getplus" Adobe Download Manager (Adobe DLM) and other "extras")
#*After the installation, start Firefox and check your version again.
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)
#*Also see "Manual Update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Pc is not recognising PDF file ( icon ) in emails and to open these it is loading a 3rd party program on the web. I have installed Adobe several times. To open my files I need to drag them to my Adobe program. any ideas??

Pc is not recognize PDF file ( icon ) in emails and to open these it is loading a 3rd party program on the web. I have installed Adobe several times. To open my files I need to drag them to my Adobe program. any ideas??

Hi aadeshs
This problem is on my laptop running Vista ( Business) on Adobe 10.0 , for many years I did NOT have a problem with this . No forum Pages on this.
Also i would like to know how screen readers can better interact with PDF as my wife has difficultys on some email attachments on her laptop , again there seems no easy avenue for someone in her situation surfing websites and forums for Hours maybe ok ok for sighted people, but not if you are blind & use a screenreader. No Support Help from Adobe is available.
thanks
oliver654837

I use firefox - Is there any way to make it so my internet browser only remembers the MAIN site? -- EG: Only Youtube.co.uk instead of Youtube.co.uk/VIDEO ect

I use firefox - Is there any way to make it so my internet browser only remembers the MAIN site? -- EG: Only Youtube.co.uk instead of Youtube.co.uk/VIDEO ect.ect. WHISPER PLEASE

Is this to reduce the clutter of suggestions on the address bar, or for some other reason?
You can change the address bar drop-down so it only suggest bookmarked sites instead of everything in your history. This article describes how to make that change: [[Awesome Bar - Find your bookmarks, history and tabs when you type in the address bar]] (see the section "How can I control what results the location bar shows me?").
Am I on the right track?
(I'm avoiding the really hard question of how to selectively cull your history. I can't think of a way to do that.)

I cleared my browsing history now I can't get into my E-mail. When I try I receive a security box asking for user name and pass word. I click on the enter button, nothing happens. IE works. I removed part of Mozilla and reinstalled it. This did not help.

When I start Firefox, a box appears stating (exc in handl: type errow: brw is undefined). Once I click on the O.K. Button, Firefox appears.

Please see solution in http://kb.mozillazine.org/Problematic_extensions
for "McAfee Site Advisor".
(Windows): For best results you should uninstall '''McAfee Site Advisor''' from Control Panel > add/change programs (Programs and Features). Reboot the system. Then Reinstall from http://www.siteadvisor.com/ and reboot the system. When installing refuse other suggested (crapware) applications.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.

When I start Firefox 4 two tabs open one is my homepage and the other is "google toolbar updated", how can i stop the second tab opening?

I have google toolbar installed on my Firefox 4, whenever I start firefox two tabs open, one is my homepage gmail and the other is "google toolbar updated".
How can I stop the second tab from opening?

See these articles for some suggestions:
* [[Firefox has just updated tab shows each time you start Firefox]]
* [[How to set the home page]] - Firefox supports multiple home pages separated by '|' symbols
* http://kb.mozillazine.org/Preferences_not_saved

When I start-up my computer it has a Flashing ? in a Folder. I removed the HDD as then plugged it in via USB and it worked, but just won't work with it inside the Macbook.

So, I just had a bit of a hurried train journey, two connections very close together, resulting in my laptop bouncing around a bit inside my bag (in a case). The Macbook was shutdown the entire time, but when I tried to start it up it came up with a flashing folder with a "?" in the middle of it after the start-up "bong".
I proceeded to remove the hard drive to check if it was okay, and it worked fine via USB into my iMac, so I am now running my Macbook Pro from a hard-drive that is completely naked outside of its shell.
What could have gone wrong other than the hard drive, bairng in mind that it is all working perfectly well with the hard-drive plugged in via USB. I was thinking it could be the ribbon cable that connects the hard-drive internally, however I had this replaced not long ago after a previous complete hard-drive failure, but that's a story for another time.
If anyone could help I'd be very appreciative, as my macbook looks ghetto as all **** right now, as I have the hard-drive sellotaped to the left of my trackpad.

If Apple was the one that replaced the ribbon cable, return it. If not, run AHT (Apple Hardware Test).
Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
Select the Perform Extended Testing checkbox located under the Test button.
Press the T key, select the Test button, or press the Return (↩) key to start running the diagnostics.
Report any issues it shows in a reply.
I hope I helped.

For some reason both Firefox and Thunderbird says my profile is missing and the apps won't load. Please help...I have tried reloading FF but it did not help.

It just started today....but I can't get in to either Firefox or Thunderbird. Says my profile is missing or lost. That is the total message. I did not know I had a profile or do I know how to look for it. It is odd both apps failed at the same time.
Thanks
Bob

I'm sorry you're expierencing this problem. Open the Profile Manager by following the directions in the article, [[Managing profiles]]. If a profile shows up, select it and hit start Firefox.
If no profiles show up, you need to follow the direction on the same article to set up a new profile. Although, I am not sure if it is possible to recover your old profile.

I am trying to download the newest Itunes to windows 7. I did have a previous version that I used the control panel to delete. When I click on download, I get a small partial window in the upper left corner showing Internet Explorer Cannot Display the Web

I did have a previous version of Itunes and Quicktime that I used the control panel Uninstall to remove. When I do the download, I get a small window in the upper left saying Internet Explorer Cannot Display Webpage. It is trying to get to ....itunes64setup. I did check to see that all old Apple directorories, etc have been delete. Help!

Okay. Let's see if you've acquired some kind of restriction for the download site. These settings checks/changes apply to the IE downloads, so we'll be trying to use IE again.
Head into your Internet Options control panel, and click the Security tab. Click Restricted Sites.
Check to see if the following website is listed as a restricted site:
appldnld.apple.com.edgesuite.net
If it is, remove it from your list of restricted sites and try another download.
If still no joy, head back into the security tab of the Internet Options control panel. Click Trusted Sites this time. Click the "Sites" button.
Add appldnld.apple.com.edgesuite.net as a trusted site. Uncheck the "Require server verification" box. Now click OK and try another download.

I am currently working with the icontact site for a daily devotional my husband and I send out efery day. Firefox is prohibiting me from using pictures I have in the picture library 9f that secure webside. Please advise

I have been working with the icontact mass emailing company for over 2 1/2 years. Just tonight, FireFox is preventing me from using many of my own pictures I have saved in the icontact library. also it is preventing me from uploading any new pictures. Please advise. This is very frutstrating.

-> Clear Cookies & Cache
* https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
-> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
-> Reload web page(s) and bypass the cache.
* Press and hold Shift and left-click the Reload button.
* Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
* Press "Cmd + Shift + R" (MAC)
-> [[Troubleshooting extensions and themes]]
Check and tell if its working.
'''Plugins Updates'''
-> Your Flash plugin is quite older. You need to update it.
* Adobe Flash Player 11.0.1.152 (3.59 MB)
* http://get.adobe.com/flashplayer/
-> Your Java plugin is quite older. You need to update it.
* Java Version 6 Update 29
* http://java.com/en/download/index.jsp
* [[Using the Java plugin with Firefox]]
-> Update All your Firefox Plugins
* https://www-dev.allizom.org/en-US/plugincheck/
* http://www.mozilla.com/en-US/plugincheck/
'''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)'''

Half the addons would not load for a while, now FF will not go to any web site. Have deleted, prefs. and all, reinsalled. nada. I there a FF bug being injected?

I have tried everything listed in the help files, FF has been going downhill and now will not go to any web site, whereas SRWare and Comodo Dragon do work. I am only having this problem on this computer. Is goolge sabotoging competition?
I tried the intallation below and got "FF cannot install....."
''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Hi,
When you initally posted your question, it appears that addons.mozilla.org was undergoing maintenance. I can now successfully download addons from addons.mozilla.org with no problem. You can see the status report at http://status.mozilla.org/en-US/detail/78/ describing the downtime.
'''EDIT: Downtime has been resolved and it should be working now'''

When i close Firefox it no longer asks me if i want to save all the open tabs. when i start Firefox only one tab opens and not all the tabs i was using. how can i regain this feature?

i can no longer save my tabs for my next session

You can set the warn prefs on the about:config page to true via the right-click context menu or toggle with a double left-click.
* browser.tabs.warnOnClose , see http://kb.mozillazine.org/About%3Aconfig_entries
* browser.warnOnQuit , see http://kb.mozillazine.org/browser.warnOnQuit
* browser.warnOnRestart , see http://kb.mozillazine.org/browser.warnOnRestart
* browser.showQuitWarning (Firefox 4 only)

Since installing 5.0 the browser no longer opens on my home page, instead opening the last webpage I was on. I have clicked on 'make this my home page' and follwed instrucions but it did not help.

Firefox always opens the last website(s) that were open instead of my home page. When I close the browser it no longer asks me if I want to close all tabs if I have more than one open. It just closes and then opens them all when I launch the browser again.
I can find no setting to change this behavior.

You might need to change your Start Page setting here:
orange Firefox button ''or'' Tools menu > Options > General tab
"When Firefox starts" => ''Show my home page''
If that doesn't work, please post back.

My auto update is failing. I tried reboot and run as admin, but did not help. I get message: The update could not be installed. Please make sure there are no other copies of Firefox running on your computer, and then restart Firefox to try again.

I followed the instructions on the support page. I did a Windows restart. I cannot see how other copies of Firefox could be running. No other apps have been launched and Task Manager only shows one copy of Firefox and no other apps. I have tried several times and always get the same result.

Firefox [[Safe mode]] is a diagnostic mode that allows troubleshooting. 
You start the same version, only some features are disable like add-ons (Tools > Add-ons > Extensions).
See http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Before firefox updated yesterday I had a signin box that once signed in I could access web sites that I had saved my password and now its gone???? Where is it????

Sign in box for saving passwords is gone after updating firefox.

That doesn't sound like a standard feature of Firefox, more like something added to Firefox by an add-on.
What did Firefox tell you was going to be disabled as not being compatible with Firefox 5.0 during the beginning of the update procedure?
{ Ctrl + Shft + A } -> Extensions = what is disabled there?

When I start Firefox, no website will open. It states it is unavailable. Internet explorer works at the web sites. I have deleted and reloaded Mozilla and it did not help.

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