When i start illustator cs6 it asks me to sign in with my adobe info and if i do it opens a trial version, i have owned the prog. for 3 years

help what do i do i dont have my serial # anymore

niculus,
It is registered with Adobe: otherwise you would have been unable to activate and use it to start with.
If you have registered it under your (present) Adobe ID, you may find it here (just click the application in the list to see the serial number):
https://www.adobe.com/account/my-products-services.html
Otherwise, you may ask for help to find it/your then Adobe ID in a chat here or here (most likely the latter):
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
Failing all of those, please report back, and I will alert a certain forum staff friend who may find the right one to help you.

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