When i start in "safe mode".... no "reset" option box appears...how do I fix this?

My icons have disappeared from my bookmarks toolbar. Yes there are icons listed under toolbars/bookmarks..they just stopped appearing on the toolbar icon
********** PLEASE READ REST OF QUESTION BEFORE GIVING PRE-SET ANSWER ***********
As instructed I restart in safe mode (hold shift key down while starting firefox) in order to "reset" my bookmarks.
It does restart in safe mode, but no "Firefox Safe Mode" dialogue box appears..so I cannot reset the bookmarks toolbar using the "reset toolbars and controls" option.
*********THIS IS THE PROBLEM....I do not get the "Firefox Safe Mode" dialogue box when I start in safe mode!!
I have also tried disabling all my add-ons manually....and restarting Firefox no success
I have also tried ....<Help/restart with Add-ons disabled> ...no success
I have also tried <run/firefox -safe-mode> in the run box entry area form the windows start menu..no success.
NOTHING works..I cannot get the safe mode dialogue box that gives me the option to "reset toolbars and controls"
Please let me know how to solve this problem.....
Thanks
Traver

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible.
*Firefox menu button > Options
*View > Toolbars (press F10 to display the menu bar)
*Right-click empty toolbar area
Use Toolbar Layout (Customize) to open the Customize window and set which toolbar items to display.
*check that "Bookmarks Toolbar items" is on the Bookmarks Toolbar
*if "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette into the Customize window to the Bookmarks Toolbar
*if missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
*if you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar setup
*https://support.mozilla.org/kb/How+to+customize+the+toolbar
*https://support.mozilla.org/kb/Back+and+forward+or+other+toolbar+items+are+missing

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