When I start it up it shows two two nested windows on the screen, has a Firefox yellow tab in the corner, does not display the toolbar bookmarks, the back and forth buttons do not work and there is no page refresh. No clue what is going on.

Every time I open up Firefox it appears to open two nested and linked windows, each with their own minimize, maximize and close buttons but the both work the same. The homepage does not come up, the back and forth buttons do not work. Both the refresh button and F5 do not work. The Bookmark Toolbar does not show up until I disable it in View and then re-enable it and this causes the outer nested window to disappear or close.

This issue can be caused by an extension or theme that isn't working properly.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Similar Messages

The minimize, maximize and close buttons don't work, and I can't select any items in drop-down menus.

Running Firefox 23.01 on Windows, and two days ago I lost the ability to maximize, minimize or close windows via the buttons in the upper righthand corner. I also am unable to select a choice in dropdown menus, and for good measure I cannot x out of the About window that popped up went I wanted to check my version number!
I've looked in the support forum and seen that this is not an uncommon problem. However, I have tried every suggested solution I could find - reset Firefox several times, turned off hardware acceleration, opened in safe mode and finally uninstalled and reinstalled the program (deleting the old program folders before reinstalling as recommended - and nothing has worked.
Any help would be greatly appreciated.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

What should i do if my iphone 4 has water damage and the lock and home button doesn't work and it says to plug it into itunes and to restore and update it when i restored and updated it 3 or 4 times already? What should i do?

i need help with water damage and problems with my iphone.

Do you have a backup of your contents? When the iPhone showed the screen with the USB cable and said to connect to iTunes, it had already entered the recovery mode which means all content had been erased. So you need a backup from before the water damage and problems started to get your contents back.

IPad 2 Rotation, Sleep, and Volume Buttons Don't Work.

I have an iPad 2 running 7.1.1 (11D201) and just yesterday the sleep sleep and volume buttons don't work, and the screen won't rotate at all. I have already tried the following:
Switched the Lock Rotation/Mute settings in General
Power cycling it
Held the sleep and menu button to reset it (the button worked for that at least)
Done a network reset
Reset All Settings and restored from backup
Reset All Settings and restored from iCloud
Erase All Content and Settings and restored from backup
Erase All Content and Settings and restored from iCloud
If anyone has any OTHER suggestions besides what I've already tried, I am all ears. Thanks.

Go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.

HT1430 my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed A

my very new iphone5s will not turn on its as if the button no longer works is there any additonal swiping actions or hidden buttons i may have triggered accidently it is barely 2 weeks old and has no obvious signs of wear............not impressed APPLE

im hoping that by holding both the power and circle buttons it will spring back to life ..........somtimes apple you are too clever with your secert hidden butttons switches

I was using iMovie yesterday and it was working. But today when it started it doesn't show anything in the window on the left. No events, no projects, nothing. It's blank and so is the rest of the screen. Does anyone know what my problem might be?

I was using iMovie yesterday and it was working perfectly. But today when it started it doesn't show anything in the window on the left. No events, no projects, nothing. It's blank and so is the rest of the screen. Does anyone know what my problem might be?
Where does the imovie.library reside? where do the events and projects reside?

Hi winkydb,
Thanks for visiting Apple Support Communities.
If you do not see the events or clips you were working with previously, first see if you can switch back to the library you were using with this method:
Show or hide the Libraries list
You select libraries and events in the Libraries list.
To show the Libraries list: Click the Show button on the left side of the toolbar.
The default location for iMovie libraries is the Movies folder in your home folder.
You can find this information here:
iMovie (2013): Work with multiple libraries
http://support.apple.com/kb/PH14745
Best Regards,
Jeremy

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I've just updated my iPhone to the new iPhone OS and now it won't work and iTunes won't recognise that it's there. I've uninstalled iTunes and reinstalled twice and it's not working. Please help.

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

With version 5 of Firefox, if I open more than 1 session, most of the time I cannot see anything in the navigation bar and my back and forward buttons do not work.

I open 1 session of Firefox 5.0.1 and everything seems to work fine. Then I open a second session of Firefox and most of the time the navigation bar does not show the page that I am on and the back and forward buttons do not work. When this happens, the first session always remains working. I am an internet marketer so I have at least 2 or 3 sessions going at any given time.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

Loudspeaker and call button is not working in my n...

sometimes the green button i.e the call button is not working i am not able to call to the no. that are present in my contacts and also loudspeaker also wont work is there any solution plz help

check whether new firmware is exists in your region and update your phone with the latest one. probably it will help to solve your problems.

When I charge the battery, the screen has a massage show" Not Enough Storage , This iPad cannot back up because there is not enough iCloud storage available. You can manage your storage in setting" but the problem is my iPad screen is freezed .

When I charge the battery, the screen has a massage show" Not Enough Storage , This iPad cannot back up because there is not enough iCloud storage available. You can manage your storage in setting" but the problem is my iPad screen is freezed .I can do any thing about the setting, Can I change my iPad setting from my computer?

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release. You won't lose any data by doing this.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts to works. Anyone already have simmilar problem?

A windows error message appears saying iTunes has encountered a problem and needs to shut down.
let's get a crash log from itunes, and send it to the Apple engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
in the email to Roy, be sure to include the following information:
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Tab and control buttons do not work in Firefox (they work in other browsers) AND I switched to a new keyboard.

The tab and control buttons are not working the Firefox browser (My browser is up-to-date). The buttons work in IE and Chrome, however, before I realized that, I even switched out my keyboard to a brand new one hoping it would solve the issue.

Thank you--there were a few random extensions I had not added (spyware, maybe?). Once I removed those the issue was fixed!

My button doesn't work, and I have two scratches on the bottom, and my iPod won't turn on also I have no more warranty\

My button doesn't work, and I have two scratches on the bottom, and my iPod won't turn on also I have no more warranty

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem besides the button and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!

My Ipod will not turn on. I held down the power and home button for several seconds, and the apple sign shows up. Itunes doesn't even recognize my Ipod. HELP!!!!
How do I restore my Ipod when Itunes doesn't even recognize it???
I don't care even if I loose all my songs and apps, I just want me Ipod to work again!!!
PLEASE HELP!!!! THANKS IN ADVANCE

I ended up on this link, which related to my problem:
http://support.apple.com/kb/ht1808
When I got to step #3 (While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.) my Ipod would not turn on, and Itunes did not recognize my Ipod. :S

When I open my itunes it shows me two sides one is iTunesU and the other side is Podcasts and I can't connect with iTunes.How can I fix it

When I open my itunes it shows me two sides one is iTunesU and the other side is Podcasts and I can't connect with iTunes.How can I fix it?

Hi emzigal,
Thank you for using Apple Support Communities.
Take a look at the following article to make sure that you are not missing any steps necessary for downloading past purchases.
Download past purchases - Apple Support
Cheers,
Jeff D.

When I start it up it shows two two nested windows on the screen, has a Firefox yellow tab in the corner, does not display the toolbar bookmarks, the back and forth buttons do not work and there is no page refresh. No clue what is going on.

Similar Messages

Maybe you are looking for