When I start my creative cloud there is just a empty window

I have a problem with Creative Cloud if I start it there is just this: http://prntscr.com/44gm0x
If someone can help me I would thank him/her a lot

It still doesn't work I don't know what I should do else
2014-07-20 17:40 GMT+02:00 John T Smith <[email protected]>:
    When I start my creative cloud there is just a empty window  created
by John T Smith <https://forums.adobe.com/people/JohnTSmith> in *Adobe
Creative Cloud* - View the full discussion
<https://forums.adobe.com/message/6566234#6566234>

Similar Messages

  • When I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

    when I start my Creative cloud desktop app. I get a blank window. I can see the logo at the top but no information in the window.

    BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
    -and step by step http://forums.adobe.com/thread/1440508?tstart=0
    -and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  • Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi, I just purchased a Creative Cloud plan. When I open the Creative cloud, there is nothing there. How do I install apps from creative cloud?

    Hi la dama cooks,
    I believe you are getting the blank Creative cloud applications.
    Please refer to the threads below where the issue has been resolved:
    Win: New Creative Cloud App unusable: it's blank!
    Mac: Cloud Desktop App is blank?
    Regards,
    Sheena

  • I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    WOrks no different - download the CC app and take it from there.
    Mylenium

  • When I open my Creative Cloud application it not run?(Windows 8.1)

    When I open my Creative Cloud application it not run... I can't download Photoshop CC trial.
    How to fix it?
    OS:Windows 8.1
    (Sorry,My English is pretty basic)
    thanks!!!

    Hi BeetleFans,
    Could you please tell me the error message you get?
    Also, which OS are you using?
    -Ankit

  • I have been running Creativ Cloud since it was introduced. About a month bacck I decided to remove one or two apps to make space on my MC. Unfortunatly I used windows 7 to remove th programs, not the CC Aplication. Now when I open my Creative Cloud panel

    About a month back I decided to uninstall some applications to make room on the PC (Windows 7 64 bit). Mow when I open the Creative Cloud panel I just get a blank box with no app and no headings. I uninstalled the extra applications with windows 7. How cam I get my creative cloud back?

    Hi David,
    Please refer to the threads below where this issue has been addressed:
    New Creative Cloud App unusable: it's blank!
    creative cloud is blank window why?
    Cloud Desktop App is blank?
    Re: Creative Cloud app opening blank
    Regards,
    Sheena

  • I have Lightroom 5.2. When I installed LR 5.3 vis Adobe Creative Cloud there was an error 1624

    I have Lightroom 5.2. When I installed LR 5.3 vis Adobe Creative Cloud there was an error 1624
    Details of the error message as follows:
    Exit Code: 7
    Please see specific errors below for troubleshooting. For example, ERROR:
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 -----------
    ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid.
    MSI Error message:
    ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624
    Would appreciate you help on this.

    Please forgive me.  I have not figured out how to use this forum very well.  I have a similar problem.  I have a trial version of Lightroom 3 already.  I have signed up for Photoshop CC etc. 
      It includes Lightroom and several other piece of software.  Lightroom 5 will not install.  I was successful at downloading and installing Photoshop CC and Bridge CC.  As I said Lightroom did not install.  The Adobe Applications Manager shows "Installation Failed".  I did retry and got the same error.  The error is
    Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW006 ...  -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s)  ----------- Payload: AdobeLightroom5CCMPkg-mul 5.2.0.0 {4b06fc24-6249-4c57-9830-6008a3ce9a80} ----------- ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
    I am running a Mac.  The OS is Snow Leopard.  Is there any other information that I can provide that might help?  In about May of 2011 I changed from Windows to Mac.  At that time Adobe provided me with a trial copy of Lightroom which I installed and did not really ever use.
    James Gray

  • I keep getting errors when updating from the Creative Cloud (49)

    I keep getting errors when updating from the Creative Cloud (49).
    " Update Failed" and when I click on Learn More. The error messages says there is a download error with (49)  I am signed on as administrator, so that shouldn't be a problem. I have Windows 7.

    Error 49 https://forums.adobe.com/thread/1491394
    -and https://forums.adobe.com/thread/1353632
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

    I just started my creative cloud subscription and in AI i am trying to convert text to outlines but that command in type is not active!! can anybody tell me why? and what shall I do to activate it? i am using AI in windows 8

    Maybe look at this thread:
    Create Outlines greyed out when using a certain font

  • Why do I get a "trial app" when I am a creative cloud member?

    Why do I get a "trial app" when I am a creative cloud member?

    I would try signing out of the Creative Cloud app and back in...
    Preferences > Account > Sign Out
    ...and see if that makes a difference. If not, you'd probably be better off calling Adobe, there might be a problem with your credentials: 1-800-833-6687
    Actually, is there any chance that you logged into the CC app with the wrong Adobe ID?
    Maybe a post on the Creative Cloud forum would help too: http://forums.adobe.com/community/creative_cloud

  • I had just started on Creative Cloud

    I had just started on Creative Cloud and I went to download Photoshop and it already says my free trial is already expired. My son had Photoshop on this computer before and lost the account information. I wanted to try it for myself and created an account and when I downloaded Photoshop, it says my trial is expired. Please help!

    I am sorry , trial period once expired cannot be extended,
    Trial period is counted as per Machine ID . it does not matter which account you are using .
    however if you had installed CC 2014 version .
    You may try installing different version of Photoshop like CC or CS 6 .
    Photoshop cc :
    http://prodesigntools.com/adobe-cc-direct-download-links.html
    CS 6 :
    Download CS6 products

  • I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top.  There are no options to choose 'Apps' etc.  Can anyone help?

    What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
    * http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
    *http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

  • I'm using a Mac.  I "upgraded" to LR5 from LR4.  I do not want to be a member of the "Creative Cloud".  I just want to use the software I purchased, specifically to upload to my SmugMug account.  Is there a way to use an add-on to do this?  Aperture and L

    I'm using a Mac.  I "upgraded" to LR5 from LR4.  I do not want to be a member of the "Creative Cloud".  I just want to use the software I purchased, specifically to upload to my SmugMug account.  Is there a way to use an add-on to do this?  Aperture and LR4 were easy but I'm finding it impossible without subscribing to CC.

    Sorry, maybe I don't understand, but why do you feel compelled to subscribe to CC if you already have a permanent Lightroom 5 licence?
    For the SmugMug plugin, a simple Google search ("smugmug lightroom plugin") gives this link to download the plugin:  http://help.smugmug.com/customer/portal/articles/121321
    Another way is to click the button "Find more services online..." in the the Publish Service section of Lightroom, and to search for SmugMug in the Adobe Add-ons portal; you will find a link to the latest plugin: https://creative.adobe.com/addons/products/1755

  • When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

    When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

    I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

    Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

Maybe you are looking for

  • Mac will not play sound through JBL Bluetooth speaker

    My MacBook Pro will connect to the Bluetooth speaker, but refuses to play the sound through it. Seems like it isnt just me who has this issue. What can I do to connect it? Please help. Note: It works fine with other devices.

  • The installer disc could not be found windows 7

    I purchased a FULL retail copy of Windows 7 but my 15" Macbook Pro won't recognize either the 32 or 64 bit disk. On the rare occasion that it stops spinning in the drive, each disk shows up as a blank DVD (it may be trying to eject the dvd but i gene

  • Cache synchorinzation, events, and stored procedure

    Hello, I am having problems with cache synchronization after doing some updates through a stored procedure. 1. On insert, one of the columns is encrypted by a trigger. I tried to update the object later but once the refreshObject is issued the entire

  • Help me with picture quality for slideshow.

    Hi I'm David and I'm new to adobe elements and video editing and am trying the elements 9 trial. I'm trying to learn the software and thought i'd start witha a slideshow vid with some holiday pics. My first and biggest issue i've come across is the p

  • Scanning dialog appears behind PSE11

    When I scan with my Canoscan 5200F the sanner window opens and remains hidden behind PSE 11 and is inaccesable unless I minimise PSE 11.  When the scanning job is done then I need to maximise PSE 11 again.  This was all done automatically in PSE 9 -