When I start the software, show me a trial modal. I don't have a serial number and I buyed the Creative Cloud
Hello!
I have buyed Photoshop CC and Illustrator CC and when I start the software, show me a trial modal. I don't have a serial number.
I have only 9 days now, anyone can help me? Ah.. and sorry my english!
Thank you.
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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!
Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
or
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
I ordered Quicktime Pro. I have a serial number and and my ordered status shows that it was electronically sent. It is not in my download folder or in my list of applications. How do I get the download, if I have a serial number?
There is no download as such. When you purchase QT 7 Pro, you are just purchasing a registration key that "unlocks" the QT 7 "Pro" editing features already built into the QT 7 Player but not activated without the key. Since you are listed as using the Lion OS, you need to check your "Applications > Utilities" folder to see if QT 7 is already installed there.
If it is, then you will need to open the app, open the "Registration..." window under the "QuickTime Player 7" Menu and enter the "Registered To:" and "Registration code:" entries to activate the "Pro" features. Be sure to follow the instructions found on the web page I will post below.
If it is not already installed in the "Applications > Utilities" folder, then you will have to first download and install the special QT 7 Player v7.6.6 software found on the download page which is linked to the web page containing both installation and registration instructions which is included below.
http://support.apple.com/kb/HT3678?viewlocale=en_US&locale=en_US -
i have the adobe cloud 9.99/ month photography package i downloaded lightroom 5.4, it told me it was a trial version, and i'm now at the end of the trial and it won't let me download the full version and i don't have a serial number. also, when i click buy, i get an error message saying, "application not found."
There are two different LR’s, one with a serial-number licensing and one with a CC-signin license.
You should uninstall the serial-number LR you have installed, then
Quit the CC Desktop application,
Restart the CC Desktop application—this will rescan what you have installed and not see LR,
LR will now be on the CC Desktiop apps list, so install that. -
I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???
Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR -
I did not keep the email with my registration for the free trial so I do not have a serial number as I have no products due to the fact that my trial has expired but I would now like to purchase a product and I cannot skip the serial number request in order to buy the product it's so irritating I'm about to just do a different product altogether... anyone know how to get or bypass the serial number request?
You must first make the purchase, then you will receive the serial number you are asking about. YOu do not acquire the serial number thru the software. You acquire it thru the purchase, possibly via a follow-up confirmation email.
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Photoshop elements 9 was pre installed on my pc when I bought it and now it has been deleted, I don't have any serial number. How can I get it back?
Check the papers that came with your PC or the web site of the vendor. OEM versions are either on the recovery discs they provide or can be downloaded from their site.
Mylenium -
I am getting drop frame error messages when in playback mode (final cut pro 10)? Any feed back on what i might do , I dont have a serial number and Im currently not upgraded to the 10.03 I am in 10.00. I inherited the finalcut pro from my old computer and now have the IMac 27! ant suggestion other than upgrade!
chevasIf you have FCPX (10) you can upgrade for free at the MacApp Store.
Did you click "proxy media" when importing? That will help playback. -
i have my brother i phone 5 but i dont have i cloud id or password i have serial number and all package the iphone can any one help me cuz i want open it please cuz my brother is dead sorry for time
first i thank u
but i just want apple id for his wife can remmber the password for the id he was have much more 5 apple id and i try to put them and i think u and apple can help us for we are older users of apple . them cant help us for just 1 time i have all package of phone the serial number and IMEI all of it . and thx u agine -
I downloaded the Photoshop CC on my computer but it's asking for a serial number and I never got one
Try Creative Cloud applications ask for serial number
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I bought my iPhone online but I don't have its IMEI number and I lost it today, can I know its IMEI if I have the order number of the shipment ?
You could always READ the article from which the question was posted as it explictily details how to find the IMEI and several other identifying numbers. Including ways to find them in iTunes without the phone.
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Hi I just bought an Adobe photoshop lightroom 5 from amazon. It just came in the mail, and I am trying to install it. What I am having problem is the serial number. As I put the serial number in it says that this is an updated serial number and it needs the previous serial number. I don't have that because this is the first light room I have.
You purchased the wrong license. You should have purchased Lightroom at the full price. I don't know what the Amazon price is, but Adobe sells it for $149. You will have to contact Amazon and see if there is any way you can exchange for the right license.
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Well, I need a response.
Your posting begs for a sarcastic response, along the lines of "not the way you currently are", but I'll spare you. I do not know of a phone number you can use, but there are a few different links for chat. Which one you use depends on what you need to discuss.
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Get help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Adobe ID and registration support (non-CC)
http://helpx.adobe.com/x-productkb/global/service-c1.html ( http://adobe.ly/19r6ZDp )
As far as downloading goes, the following page should help. but if it doesn't please be more spoecific with your request.
Download and Installation Help -
https://helpx.adobe.com/download-install.html -
need to know how to track it and find where its been
You can't.
Well, if you had a .Mac account and enabled the "Find my iPhone" functions before it was stolen, maybe you could (I'm not sure how that all worked).
With a serial number and reciept, you can't track it.
You reported it stolen, right? -
My car was broken into in Uptown, MN last month and my Macbook was stolen along with my Wifi device. Although my computer would no longer power, it showed a white screen with a folder and question in the middle and then shut down. I hadn't had a chance to take it to have it checked, but is there a way to track my computer if I do not have the serial number? And if I purchase another computer is there a way to get the music that I purchased in iTunes back?
ThanksRegarding your music, yes you can download it again at no cost. Launch iTunes on the new computer, and sign in to your account using the same Apple ID you used previously. Go to the iTunes Store. On the right side under Quick Links select Purchased. Click on All Songs in the upper left.You'll see a list of the music you purchased from iTunes. In the lower right corner click the Download All link. Note that this may take a long time, particularly if you have a lot of songs. Use the fastest Internet connection that you can.
About the computer, unless tracking software was already installed on it and turned on there is no way to track it.
I would suggest changing passwords of any accounts that you have on the computer, such as email. If you have any credit card information stored on the computer, have them cancelled and replaced immediately.
Sorry to hear about your loss. It is very distressing, I know.
Best of luck.
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