When I switched computers, I couldn't get to my Mozilla start page & had to create another. I need my old one . Help, please.

I purchased a new computer with Windows 8.1. When I clicked on Mozilla (my default browser), instead of taking me to my Mozilla start screen or giving me a way to sign in, I got a screen wanting me to set up a new account. I did that using the same email address & user ID as my old one, thinking I might be able to access it that way. No luck. So I now have an old account with all my information out in cyberspace somewhere & a newer acct. with almost nothing in it. Is there any way for me to get back into my old account? Any assistance would be greatly appreciated.
PS For anyone who provided me with assistance several weeks ago on a different issue, I apologize for not responding. I couldn't figure out how to set up my email with 8.1 so I had no way to retrieve or send anything. I still don't so I'm using one of those online sites for the time being. Again...my apologies.

Hi Talha,
Thanks for the info. It didn't work, though. It took me to a page to sign in to sync Firefox, but not my old start page. When I reset my home page back to the default, it takes me to the new account start page. I can't figure out where my old account went. It shouldn't have disappeared just because I switched computers. If it's still out there somewhere in cyberspace, I should be able to retrieve it, shouldn't I? All my bookmarks, history and downloads were in that account and, if there's any way possible I need to find it.
Any suggestions from anyone would be greatly appreciated (even those that don't work). I'm getting so desperate, I'll even name my first child after you. (:>)
Thanks,
Sandi

Similar Messages

  • I downloaded the newer version of firefox but when i click on icon to bring it up the older version appears and tells me i am using an old version Help please

    i want to know how to replace the newer version.

    Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
    If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
    Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com
    For the full system requirements see http://www.mozilla.com/en-US/firefox/system-requirements.html

  • Please help i started my project video format 720HD resolution 12x720 rate 25p at last when i finish and burn to dvd the edges are cut off any one help please i am really in trouble

    please help i started my project with  video format 720HD, resolution 12x720, rate 25p.  at last when i finish and burn to dvd the edges are cut off and my logo cut off the screeen aswell any one help please i am really in trouble. thanks

    Sorry, but I don't know anything about that app.
    I did go to their Web site and I see they have a support link. Perhaps you can get help there or in their forum.
    If you are OK with a DVD with a basic menu, you could try the Share>DVD option in FCP.
    Good luck.
    Russ

  • When I switched computers my songs now cut off and don't play out.  How can I get my songs back to play fully that I purchased from ITunes over the past years?

    When I switched computers my songs now cut off and don't play out.  How can I get my songs back to play fully that I purchased from ITunes over the past years?

    Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
    If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

  • HT3964 I am not able to reboot my Mac desktop. When I switch on the Mac, I get a white screen with the Apple logo and the little wheel below that goes round and round but the computer refuses to boot.

    Hi, I am not able to reboot my Mac desktop.
    When I switch on the Mac, I get a white screen with the Apple logo and the little rotating circle.
    The system refuses to boot.
    What can I do?
    Marcus

    We need to get you moved. This forum is for mini-tower Macs built between 1998 and 2005 and doesn;t get as much traffic ("eyeballs on the problem") as the forums for newer Macs.
    Please do "About this Mac" from you Apple menu and tell us what that says for "processor" and Mac OS version. Looks like this:
    or this for later Mac OS versions:
    With that we can figure out which of the two iMac forums you need and get the Hosts to move your post.

  • Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error.  We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to

    Our computers were upgraded from Windows XP to Windows 7. When we try to access CS5 we get an error.  We originally had CS3 and upgraded to CS5 now the error message wants us to choose a qualifying product which seems to be CS4 however we went from CS3 to CS5.  Can anyone assist

    Contact serial number support by web chat.
    Mylenium

  • I've set up a new iMac and transferred my library.  Now, when I switch on iTunes Match it gets to about 25% on stage 1 and just stops working,  Anyone know how to fix this?

    I've set up a new iMac and transferred my library.  Now, when I switch on iTunes Match it gets to about 25% on stage 1 and just stops working,  Anyone know how to fix this?

    Ok, so the likely cause is 1 or more Songs are tripping up iTunes Match.  To resolve, move to Song view, switch on iCloud Status and iCloud Download fields - sort the view on iCloud Status - identify Songs with status other than Purchased, Matched or Uploaded.  Temporarily remove them from the library, allow iTunes Match to complete the 3-step process.  Gradually import the Songs back in - any that cause a repeat failure, place in a playlist, burn to audio CD and import as 256k AAC.
    Note:  iTunes Match service in UK at present is intermittant, may be worth trying from 1200 tomorrow to give Apple the chance to complete its current updates.

  • Whenever I change from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when i switched.  How can I get it to return to where I was when I switch out of and back into My Music?

    Whenever I switch from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when I switched.  How can I get it to return to where I was when I switch out of and back into My Music instead of going back to the top?

    Firefox will reload a page and reposition at the top if the copy in the cache has expired. However, that shouldn't happen right away.
    When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
    (1) Bypass Firefox's Cache
    Use Ctrl+Shift+r to reload the page fresh from the server.
    Alternately, you also can clear Firefox's cache completely using:
    orange Firefox button (or Tools menu) > Options > Advanced
    On the Network mini-tab > Cached Web Content : "Clear Now"
    If you have a large hard drive, this might take a few minutes.
    (2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
    * right-click and choose View Page Info > Security > "View Cookies"
    * Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
    Then try reloading the page. Does that help?

  • When I try to open Itunes I get this error msg, 'This copy of iTunes is corrupted or is not installed correctly. Please re install iTunes (-42404), I have tried repairing

    When I try to open Itunes I get this error msg, 'This copy of iTunes is corrupted or is not installed correctly. Please re install iTunes (-42404), I have tried repairing, no joy, uninstalling and re installing, no joy. Any ideas?
    <Subject Edited by Host>

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • My Firefox start page had a check box for searching Canadian pages which was lost when I upgraded to 4.0. How can I get this back?

    My Firefox start page had a check box for searching Canadian pages which was lost when I upgraded to 4.0. How can I get this back?

    The default about:home page in Firefox 4 doesn't give such features. You can set the home page to http://www.google.ca to get that possibility. The results page has a "Pages from Canada" link in the side menu at the left.

  • When I enter a search in the Mozilla Start Page and press enter the browser does nothing. It doesn't bring in any search results. I use Windows Vista pack2

    I just upgraded Firefox for windows to version 21.0
    After upgrading, when I enter a subject to search in the search box (in the middle of the page) of the Mozilla Start page and press enter nothing happens. It doesn't bring in any search results.
    The only way to navigate using the browser is to enter the website name in the address box at the top of the page and press enter. I'm running the browser for Windows Vista - 32 bits.
    I tried re-installing firefox and I got the same result. I also tried re-booting after installation and it still behaves the same way.
    Please help,
    Thank you,
    Hektor

    he man check here
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.

    All of my playlists made on my Ipod touch 3rd gen keep disappearing when I sync it to itunes. Drivng me crazy. All software up to date on both itunes and Ipod. Help please.
    I tend to make my playlists right on my ipod. This did not happen for the last 2 years. Just started recently. Did get a new computer recently.

    That is because you got a new computer. You can only sync all media from one syncing computer. You can sync from any computer to iPod using the manual method but that does not sync from iPod to computer.
    To make this your syncing computer:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Just upgraded to Lion, how can i use my microsoft office especially excel.  I'm getting messages that it's no longer supported.  This is a BIG problem.  Help, please.

    Just upgraded to Lion, how can I use my microsoft office especially excel.  I'm getting messages that it's no longer supported.  This is a BIG problem.  Help, please.

    Apple has made a serious error not advising people when the Lion upgrade occurs that their present software may/will not be compatible and advise the user of such before and allow a opt out.
    All you can do (besides upgrading all your software) is backup your data off the machine (not to TimeMachine) and disconnect all drives.
    Hold c boot off the 10.6 disk and erase your makers hard drive on the far left, (that's the entire drive of everything)
    Partition tab: Option: GUID, format OS X extended and click apply so you get a new GUID (replacing the Lion one or trouble occurs later)
    Quit and install 10.6, then go through setup and use the same name as before, then update to 10.6.8
    Then c boot off the 10.6 disk again and use Disk Utility to Repair the disk the 10.6.8 update messed up.
    Then install all your programs again from fresh sources and lastly your user files in the same main user folders as before (music, pictures, documents etc.)
    Done as described will get you back just like it was before as close as possible, make SURE to use the same username or else your iTunes and other files get all messed up. Password and drive name can be different though if you wish.
    Note: if you've upgraded from 10.5 to 10.6, then you don't get the free iLife as it's not on the 10.6.3 white disks, only on the disks that came with your machine. So that will have to be purchased and reinstalled or use Pacifist to extract it from the 10.5 disks.
    This handy site can advise you what software doesn't work with the Lion.
    http://roaringapps.com/apps:table

  • HT204053 How do you get your last batch of down loads to the new computer if the old one crashed before i was able to get it on my ipod

    How do you get your last batch of down loads to the new computer if the old one crashed before i was able to get it on my ipod

    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please? :)

    I have the new iOS 6 on my iPad, and when ever I try to log on to the iTunes store this comes up: Cannot connect to the iTunes store. Anybody help please?

    I'm also having this problem I've already tried changing the year stuff and its still the same I succeeded once when I toggled my credit card account but after that the same problem occurred.

Maybe you are looking for