When I sync my 9930 to my BDS, it says software is up to date, but I have icons on the device that indicate 7.1.0 etc are available
I have updated BDS, I have a solid connection. Any ideas how to get BDS to actually download updates?
Hi anthropos,
Welcome to the BlackBerry Support Community.
Can you tell me the full version of BlackBerry Device Software you currently have installed? By icons on the BlackBerry smartphone, do you mean the prompt for wireless software update? In Options > Device > Software updates, can you let me know if you are prompted to update?
I look forward to your response.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!
Similar Messages
-
HT4245 When trying iMessage I can't sign in message says check connectivity ... But I have access
Can't activate imessage?? Message says check connectivity but I have full access help ??
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues -
When I sync recently bought albums to my iPhone I get duplicated tracks. How can I resolve this. The duplicated tracks do not appear in my itunes library, just on my iPhone.
It seems to happen with songs that were purchased before synchronizing the new iPhone
I will tell you how I fixed it.
Note: I have iTunes in spanish so I will try to translate and figure out the commands that appear on ITunes in english. I will put my translations into brackets. English is not my native language. I will do my best.
The workaround is:
1.- Dragg no working songs from iTunes to a folder on the hard disk. (Only for backup purposes)
2.- Deleted those songs from iTunes library.
3.- On the left panel in ITunes click on "Purchased" under the STORE option. All your purchased songs will appear on the right panel
4.- At the bottom and right there is the option : "Download Previous Purchases". Click there.
5.- Click on the option "Are not in my Library" (top right)
6.- The songs you deleted from iTunes will appear.
7.- Downloaded them again. (You have the option to download at the bottom right)
8.- Syncronize your iPhone and that's all. -
When I try to sync my iPod iCal with my MBP (OS 10.7) iCal via iTunes and WiFi I get a message saying "Safari Downloading Safe Browsing Data" but I am connected to a local network and thus the syncing does not complete because the downloading never completes because I am not connected to the internet.
Why does syncing iCal need Safari Safe Browsing Data? How can I turn this off?See:
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
"Safari Downloading Safe Browsing Data" is just some data that is synce with the computer. To turn off on the Mac go to System Preferencs>iCloud and turn off Safari -
Hi when I Try to sync it tells me it can not save cause there not enough memory but I have 13 fb left?
Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H. -
hello my name is vicky i have an ipod classic 160 gb when im syncing songs to ipod classic it is get stucked and a small noise is coming from back endof the ipod i even checked the number of reallocs and pending sectors so please help me......for this
Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
I have an older ipod classic 80gb that I've just reset and associated with my iTunes account. It's recognized and up to date but when I sync I can't download any of my music. How can I download my iTunes library to this device?
Hello Analogue guy living in wireless world,
Thank you for providing the details of the issue you are experiencing when trying to sync your music to your iPod.
I recommend trying to sync your music again using iTunes. When you have your iPhone connected to iTunes, I recommend checking the Music tab to verify that Sync Music is checked. From here, you will be able to select to sync your "Entire music library" or "Selected playlists, artists, albums, and genres:"
I recommend reviewing the full article here:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
Thank you for using Apple Support Communities.
Best,
Sheila M. -
i tried to sync my iphone4 and itunes told me to download the newest softwear When it finished downloading i got an error msg now when i connect back to itunes it tells me i need to restore my phone to original settings BUT I have photos of my newborn that never syncd how do i get them off my phone?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I use a bluetooth headset with iPhone 5 but when I ask Siri to read my email she says I must unlock my phone first. If I take the phone out of my pocket I might as well just read the email from the phone screen. Is there a way to fix this so the phone doesn't have to be unlocked?
Apple, as I'm sure you know, now manage official phone 'unlocks' directly rather than the Newtork doing so.
When a GSM Network Provider buys a consignment of iPhone's they are locked to that carrier and may only be officially unlocked if said carrier requests it. If so, it is Apple who do this, via iTunes.
I am therefore inclined to think that part of the any generic iTunes syncing process involves the transmission of key hardware data, including IMEI, to Apple whenever the handset is synced.
If this is the case and, as each iTunes account is linked to a credit card, were Apple to maintain a database of genuinely stolen phones (ones reported to Police) they could advise said Police force when a stolen phone stuck its metaphorical head over the parapets once again? They would be able to identify the name & address of the new user.
I have spoken to the Police here in Ireland today and they regularly engage with Apple on such matters.
This may not be tracking as we know it Jim, (not using GSM Triangulation or GPS) but it's arguably even more targetted and leaves an indelible fingerprint of guilt on the thief.
The laws here are simple in this regard, if you are in possession of stolen property, knowlingly or otherwise, you forfeit the goods once the Police show up. Whether you get prosecuted depends on whether you stole the goods or were duped into purchasing them. -
My daughter disconnected her iPod nano from the lead before ejecting the device. It no longer syncs and we have re-set the device, but it now only occasionally appears on the computer screen any suggestions please?
Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766 -
Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2 -
Is anyone having this problem?? When I update the apps on my i-phone 4, it updates and re-installs apps I have deleted from the device. Is there a solution?
If your are syncing from a computer and iTunes you can go to the apps section and select which apps you want to go back onto your device when you sync it.
-
What to do when trying to log into my iCloud and it says "this apple iD is valid, but it's not an iCloud account"?
If you have not already created an iCloud account elsewhere you cannot do so on PC, and that is the error message you will get. You can create an iCloud account on a Mac or an iOS device and then you should be able to sign into it in the iCloud Control Panel in Windows.
-
When i try to sign in to icloud it says my apple id is valid but not an icloud account? & therefore will not let me sign in?
Welcome to the Apple Community.
Go to the 'Go' menu in the Finder and hold down the option key to reveal the Library. Then navigate to library > preferences > system configuration and drag the 'Networkinterfaces.plist' file to the trash and restart for mac. Now try again. -
I have 5 computers authorized on my account and I would like to deauthorize all of them. When I try it tells me I cannot do so until January 2016. Is there a way around this? I no longer have access to the computers that are authorized.
Did you recently deauthorize a bunch of computers? You can only deauthorize all once year.
iTunes Store: Authorize or deauthorize your Mac or PC - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
You will have to contact Apple and request they remove the lock on a reset. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store
Maybe you are looking for
-
Safari bounces and then files a problem report repeatedly, but doesn't open
Hello and thank you for reading this, I have seen several other posts about the same problem, but the suggested solutions don't work for me. When I try to open safari it bounces for a bit but then tells me that "safari quit unexpectedly" and even tho
-
I've been teaching myself Java on and off for the past couple years with the help of these forums and other tutorials. Now I've decided to take on a project that requires the use of HTML and Javascript and I can't seem to find the information I need.
-
IPhoto file creation date inconsistencies during drag and drop
I have noticed that if I drag and drop a photo from iPhoto to Finder, the file creation dates in Finder are inconsistent. (This question is related to drag and drop only and not File->Export, which always uses the export date and timestamp for the fi
-
ANN: Next series of free FrameMaker-to-Acrobat TimeSavers 1-hour webinars
You are invited to attend webinars in the next series of free FrameMaker-to-Acrobat TimeSavers 1-hour webinars (starting 10am PST/PDT): * Effective PDF Bookmarks with FM-to-Acrobat TimeSavers, January 28 * Form Assistant, February 11 * Navigation Ass
-
Hello: When we execute the example sine wave.vi of the simulation interface 5.0 appears to us this error Error 14106 occurred at Driver VI >> Error using ==> get_param block_diagram does not have a parameter named 'InlineParams'. We use matlab 7.0.0.