When I sync my devices its starts to sync then it says "canceling sync" how do I fix this problem?, When I sync my devices its starts to sync then it says "canceling sync" how do I fix this problem?
When I sync my devices its starts to sync then it says "canceling sync" how do I fix this problem?, I am running iOS7 on my devices and the newest version of iTunes on my MacBook Pro with Mavericks.
The first thing that I always do when I have issues syncing is quit iTunes, restart my Mac and reboot my device.
Reboot your device by holding down on the sleep and power buttons at the same time for about 10 seconds until the Apple logo appears on the screen and then let go of the buttons.
Similar Messages
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I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?
iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano. -
as stated in the title, i when i try to sync my new ipod touch to my computer it says its unable to connect due to unkown reasons. the music is listed on my touch as there, but faded (minus a selected few songs) and therefore are unplayable. i have no idea where to start, i figured downloading the newest itunes update, however, it no longer shows up when i start it up. confused.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another cable and USB port
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
Hello everyone, I have a problem when I sync my apple device. I plug it in and a message comes up saying, this device could not be synced because this computer is not authorized for the purchased items on this phone. I already tried to authorize again, after deautherizing it. HELP ME PLEASE
Hi applerinneedforhelp,
Thanks for visiting Apple Support Communities.
If iTunes is asking you to authorize the computer, and you've already done so, the troubleshooting steps in this article can help:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
Jeremy -
Trying to sync iPhone to pc but keeps getting internal device error on screen, also showing only 4gb size instead of 32gb. Uninstalled iTunes from pc and reloaded. Powered back up and all songs and info still in place. Anyone had this problem before?
Doublechecking something Emcee. I see you've got Windows 7 x64, so I'm assuming you've got at least 4 GB of RAM. Do you also have an NVIDIA USB EHCI chipset on that PC? If so, see the following Microsoft document:
[You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM|http://support.microsoft.com/kb/976972] -
I am unable to switch on my IPad as it states that 'iPad is disabled'. How do I fix this problem when I have no access to the iPad? Any help or advice will be gratefully received.
Forgotten Passcode or device disabled after entering wrong passcode
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When I get to the service section when I try to install the newest version of iTunes I get an error message. I'd really like to be able to connect to the Apple Store but can't figure out how to get those "sufficient privileges to start system services" and there doesn't seem to be any help on the Apple Support section of their Website - at least that I can find. Can anyone help me?
I uninstalled the older version of iTunes. Apparently there was a .dll missing. I also uninstalled Safari since iTunes apparently uses some of the same applications as iTunes. It's getting frustrating not being able to buy books or access the books I already have.
Thanks for any help you can provide. Sometimes computers mystify me.I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
I get this message when syncing my Ipod touch "itunes can not back up the ipod because a session could not be started" any ideas?
Have you looked at the previous posts on the right side of this page under the heading "More Like This" with your same problem?
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HELLO! How do I fix this? When I click on imovie "add titles" it closes.
I uninstalled the application, to date I have reinstalled, the problem persists, the problemThank you for having responded to me!
Unfortunately I did already the case "delete preferences" but nothing!
Also, when crashes do not give me any reports!
Started in safe mode, with another administrator, the problem becomes even: your video card is not compatible with Quartz Extreme!
My card is a g-force framework 4000 FOR MAC!!
STRANGE TRUE!
If you know something more to this riquardo please answer!
Thanks Comunity!! -
Hi all,
Finished editing a short movie.
Then went to share on vimeo but got this message - see also screenshot when I tried to export to desktop.
Problem when exporting to Vimeo I get message "The share operation has failed. Quicktime error: -50" The file only gets to 8%.
Have tried deleting my render files for the project and also another fix mentioned of deleting any black space files on the edit itself but neither work?
Just upgraded to OS Mavericks could this be causing it? If so how to downgrade?
thanks
Louis BThanks for your help both, I called Apple tech support and spoke to a really helpful chap called Andrea who helped me out. Now got my Master file sorted and am trying Vimeo upload again.
Just to clarify points for people out there with the same issue:
First steps
- Ensure background rendering is turned off in preferences
- Delete project and events render files
- If upgraded to Mavericks then go to FCPX in finder under applications hit buttons 'CMD' and 'I' together and tick the 'prevent App Nap' box.
Next Steps
I had already done all of this when Apple Tech spoke to me so we discussed the message 'Quicktime -50' and what it meant. It wasnt a purely generic error message but was not detailed enough to point to one specific issue. This problem had occurred in previous years (so Mavericks not wholly to blame) and patches were issued over the years by Apple to help resolve some of the problems.
The message essentially is indicating that there is a problem somewhere with the media in some way shape or form.
My export went to 8% then failed. Apple's answer was that the project settings were corrupted in some way.
So what they suggested (so simple I could kick myself) was to select all the media files by 'CMD + A' then copy them 'CMD + C' then create and open a new project timeline, and then paste in 'CMD + V'.
Then we tried export again this time to a master file with some settings detailed by Apple.
The difference now was it got to 40% then failed but due to a different reason 'error -1 frame 10124 error'
At last we get past the project issues and into the event media issues, it seems that when I loaded the compact flash last night, the iMac kept ejecting the reader so had to copy files over quickly and seems that some of the file clip I used although showed on the viewer, didn't seem to have loaded all the correct media, so selecting this clip frame 10124 on the viewer I found that it showed as red on the frame row which implied an issue. So I simply bladed it off and deleted it.
Then I reran the export to Master file and it worked, though jumping from 40% to 100% complete was a shock to me!
Now am trying the export to Vimeo - hope this helps some of you out there. Worst case pick up the phone to Apple and speak to the Final Cut Pro guys they can help.
best wishes,
Louis B -
I get this message when i try to sync and download my iphone, ITUNES was unable to load data class information from sync services, reconnect or try again later. this has happened twice. i have not downloaded by phone in several months. the first time i got this message i did not understand i and left my phone plug in for 12 hrs and it never did anything. today. when i got the message i just unplugged it.
helphttp://support.apple.com/kb/TS2690?viewlocale=en_US&locale=en_US
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I synced my iTunes with my iPhone 5. some of the titles on't match the songs. I checked my iTunes database, it is the latest version, and the titles and songs all match. So how do I fix this on my iPhone?
Sounds like you may need to re-download the entire albums from iTunes. See this KB article for how to download past purchases: http://support.apple.com/kb/HT2519.
I'd suggest doing it one album at a time. Delete one, download it from your purchase histor, then the next, etc. -
IPhone 4 restarting problems when syncing with iTunes
I know been done before, just to clarify some things is that though some answers are correct to a percentage.
First one needs to try another USB and another PC or Mac for clarifying that its not a problem with the iPhone itself. I found this out when I had this problem and well I tried another USB port and working fine now.
Disabling USB ports through device manager can get results - however you may be adding additional problems - the problem is associated to the hardware of the computer (mac or pc) and this is either software related with drivers or hardware related and the USB port is stuffed - connecting any device to this port can result in failure of that device. Identifying the USB port is at fault can help you in many ways to overcome other hardware faults on your computer - seriously this isnt just about the iPhone but more to the point saving your computer from damages.
Due to many viruses and software codes - identifying if the problem is hardware or software based can be tricky, even with aid of programing benchmark programs, the only real way to know if it is hardware and not software is that doing a complete reformat - really this is the quickest and most surest way of clarifiication - you can spend days on end trying to identify where the fault is through programs and stuff and really you may not get anywhere - so reformating the computer and complete reinstall will determine if it is a hardware fault - now if it is hardware fault then it can either be the port itself, the motherboard or the power supply going to that port - so best be sure to back up everything and safegaurd all your hardware componants inside the computer as if it is a motherboard or power supply you really down want all your hardware becomming faulty due to surges or even meltdown.
Now if the iPhone is going faulty on other USB ports of other computer systems then you really need to contact your supplier if under warrenty or have it repaired - unless you personally know how to repair them. I have read a few threads here and they are archieved so really no one that I know of has covered this answer I am applying now. so if there is a failure to syncing through iPhone turning off and on then really cheack out the computer and iPhone (iPhone on other USB ports and other computers) and protect your data.I have similar problem. Played podcasts becomes UNPLAYED after synch with iTune.
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HT4236 Problem when I sync photos to my iPhone from my pc..
Hello.
I have a problem when I sync photos from my pc to my iPhone. I do exactly like it says here ("To sync photos from a folder on your hard disk to your device"), but when I sync, my photos appear two times in two different folders in my Device..
When I did it two years ago (I think) it was ok. But since then, every time my photos appear two times and I can't understand why..
Please helpPhotos synced to your phone are not duplicated. iPhone organizes synced photos the same way iPhoto on a Mac does. All photos synced to your phone are stored in your Photos Library. The various albums/folders merely contain pointers to the actual photos, which are stored in your Photos Library, they are not duplicates, & no , you can't delete the Photo Library.
Its always been like this. -
I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..
If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation -
Sync problem through iTunes between iOS devices and iCal
This is a mess and has been troubling me for months. Please help!
***Devices:
iPhone 5, iOS current
iPad 1, iOS current
MacBook Pro 10.7.current, iCal (2.8 ghz ICD2)
***Sync setup:
I have and have used a MobileMe account but made sure both iPhone and iPad were set for *no* calendar sync. There's no sync checkbox for Calendar sync with the MobileMe Systems Preferences (there was in earlier versions). For the sake of thoroughness I went into MobileMe via it's web interface and deleted each calendar (creating a "tossme" calendar with no events in it because Mme requires one calendar). I signed out / sign back in periodically because I was getting errors occasionally. The online Mme Calendar is completely empty as far as I can see.
After a sync (for backup) I unchecked the Info > Calendar box and agreed to delete all events on the iPhone and the iPad. That wiped off whatever was on the iPad and the iPhone. Then I re-checked all calendars for both devices, setting them to not sync events over 30 days. The calendars on both the iPhone and the iPad now had events from the iCal calendars on my MBkP. But the iPad and iPhone calendars *also* had a few events not on the MBkP: They had "New Event" from when I created an even not he iCal calendar and then renamed and / or changed the calendar for that even. They *also* had the blank and default New Event.
***Test events
I then went to each device in turn and created an event at 4 PM today in the default calendar called, respectively, from iPad, from iPhone, from MBkP ical. I then synced both the iPad and iPhone through iTunes as usual. What happened is *exactly* what's been happening for about 6 months. Here was what was on each device after a successful sync:
MBkPro: Only the "from MBkP iCal" event and no other of these test events.
iPhone: Four events: New Event, from MBkP iCal, from iPhone, from iPad
iPad: exactly the same events as the iPhone has.
I then deleted *all* of the four events *just* from the iPhone and synced these devices in this specific order: iPhone, iPad.
After the deletion inn the iPhone and the since I end up with this: Just the from MBkP iCal on all three devices.
***Conclusions:
These devices sync but
--the MBkP *only one way*, that is *to* the iPhone and iPad, including (annoyingly) every iteration of an event instead of the final form of an event (hence every "new event"….)
--Both the iPad and iPhone sync all events back and forth amongst themselves and take as separate events every stage of any event *from* the MBkP iCal but nothing *to* the iCal on the MBkP. (This generates lots of other dups, by the way…I'm outlining the simplest case here.)
***Other stuff I've tried
Back when I could get iCal to sync calendars / events with Mme I using that as a conduit for sync between the three (i.e.: telling iTunes to ignore calendar syncing). And a bunch of other stuff. Same result.
I've examined lots of settings repeatedly. No change.
***What I want:
I'd like all three of these devices to
--sync as equals--each of them to sync their calendars / events back and forth (i.e.: the iCal on MBkP taking events from both the iPad and iPhone).
--Each of them to only have the most recently modified version of an event.
--ideally (but not as important) a copy of all these calendars and evens on the web-based MobileMe calendar (although I recall hearing that Apple is phasing out this function).
(Note that I rarely post here, please e-mail me at [email protected] if you comment here. Or does this system notify me automatically of any comments?)I'm having the same issue.
It started when I updated the iOS 7 on my Iphone 5 and my ipad mini and downloaded de iTunes 11.1.
Now I can't sync my playlists all at once or even in few selections of playlists, because it gets stucked on fourth step "waiting for changes to be applied" and after some minutes the sync simbol disappear on iphone and continues on iTunes, but it does nothing.
I also left an entire night to see if the problem was slowness to sync, but it did nothing, it really gets stucked. I've also tried a few different ways to sync (restart, reset, clean logs), but it doesn't work and it isn't allowing me to sync a couple of playlists in a row. Sometimes even a single playlist is not syncing.
I believe a new iTunes release it will be required
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