When I sync my Ipad and Mac I get a message from itunes to allow access with an email address I no longer use and asks for a password I don't know how do I remove the old email

Whwn I sync my ipad I get a message from itunes to sign into my account but the email used is not my email and I don't have a password for the email it used - how do I get rid of the email address for itunes on the ipad - itunes on the Mac work just fine - but not on the ipad

Hello Tonchee
If you are seeing an Apple ID that is not yours, then you have purchased content on your iPad that is tied to that Apple ID. You would need to know that password or remove the content that is associated with that Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • TS4036 My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

    Welcome to the Apple community mohinderjeet.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • Kcsync asking for a password you don't know? Here's a solution

    If you get a persistent request for a password when syncing your keychains here's the fix.
    open Terminal
    copy this string at the prompt and hit enter:
    /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/kcSync.app/Co ntents/MacOS/kcsync -reset
    Make sure it is exactly as it appears here.
    you will then get a response somewhat like:
    dotmacfx[6621:903] removing /Library/Keychains/.syncinfo/login.keychain.syncinfo.plist was successful.
    Quit Terminal
    kcsync should then stop asking for a password every time you sync your keychains

    Yes, it's the password for your Apple iD.
    If you can't remember the password, open iTunes on your computer.
    From the iTunes menu bar click Store > Sign In > Forgot?

  • How can I remove the old email that was in my iphone when updating apps?

    I made a new apple ID and used it to download some apps but when I got updates on my new apps the old apple ID shows up and requires its password.

    go to bottom of app store main page- click on your old user ID and click sign out. now sign in with the new name.
    I will also mention the pandoras box you are going to open by using a new appleID. Many people do not realize that when they start using multiple multiplemultiple ID's that everything you purchase under ONE ID is owned by THAT 1 ID. You cannot transfer, you cannot merge accounts.
    You will also not be able to update any apps you downloaded from another apple ID unless you are logged in to THAT apple ID.
    So please tke this information in to account.

  • HT1414 I am locked out of my iphone 4 and i am connected to itunes. they are still asking me for a password. Does anyone know how to completely reset the phone so it gets rid of the passcode i do not remember??

    I locked myself out of my iphone 4. i am currently connected to itunes and i need to restore my phone. can anyone help me please been trying since 930am uhhhhhh

    iOS: Forgotten passcode or device disabled after entering wrong ...

  • How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?

    How to remove the old email address that was hacked from my iCloud account when iCloud won't let me?
    Pretty much the the email that I used (but didn't verify) to create my iCloud account was hacked and now I can't remove it from my iCloud account due to the iCloud password also being changed by the same person and the fact I had "Find my iPhone" app on my phone also??? I had to change my iTunes email as well but that was far easier so yeah :S.
    Please help. I live in NZ, out in the country, so reception is rare and so is getting into the nearest town that has an Apple Store.
    Thanks

    If you truly change your existing Apple ID's email address to a new email address, follow these instructions: iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    If you created a whole new Apple Account because you couldn't access the old one after being hacked, you will need to contact the Apple Account Security Team. Apple ID: Contacting Apple for help with Apple ID account security

  • When I update apps on my iphone, sometimes my current email comes up as my apple id, and sometimes my old email comes up as my apple id. How can I remove my old email from my account?

    When I try to update apps on my iPhone, sometimes my apple ID is shown as my current email, and sometimes my old email comes up. How can I delete the old email from my account?

    sealmajean wrote:
    I just delete the old app and repurchase the app again? They are all free apps.
    That's what I'd do, since they are all free apps. Be sure & delete in iTunes as well as on your phone. When prompted in iTunes, move all files to trash & empty your trash. You don't want any trace of them left.

  • I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?

    I have changed my icloud email in my iphone but in macbook still using old email. I tried to delete the old email in macbook but it requires password and it does not accept the old password for the old email anymore. How do I remove this old email?

    Hello farahani hairon nizar,
    If your Apple ID was changed from your old account, you may have to change it back to your old account to be able to sign out and then change it back after that is done. Take a look at the article below for more information. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/en-us/HT203828
    Regards,
    -Norm G.  

  • I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password.  HOw can I get them authorized to my new email address and password?

    I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password.  How can I get these tunes transferred to my new email address and password?

    In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
    I also noticed that when navigating to Apple ID Support Communities, it shows my nickname 'dishdy'. How and when did I insert this? In the current sequence for creating an Apple ID I don't see this. In my current profile I don't see this.
    In any case, I have freed myself from my previous Apple ID (@artemis.it) on my iPhone.
    Thanks for your help.

  • TS1702 When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    When I try to update an App I am getting my old email address (which no longer works) and when I put in its password it says password or username is wrong. but it does not give me an option to put in my new user name. How can I correct this.

    What you are getting is the AppleID (AppleID can be an email adress) used at the time of the purchase of this app.  It is an identifiant allowing Apple to link your purchase to your account.
    If you want to manage associated email, you can go at https://appleid.apple.com but the AppleID could never be modified.  
    I do not know if in your case, it is just that you no longer use your old email address or that you actually a 2 AppleID.  In any case, you will have to remember the password related to the account used for your purchase.  If you don't, just use the link above to try to retreive your password.

  • How do I change my alternate apple id from the old email address I no longer use? I am not given an edit option. Thx

    How do I change my alternate apple id which is an old email address I no longer use? I am not given an edit option. This old email address has already been removed from alternate email options but does not want to leave the alternate ID position! Thx

    Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.

  • How do I remove an old email address from my apple ID account?

    How do I remove an old email address from my apple ID account?

    Depending upon the address (some Apple addresses can't be removed) then you may be able to remove it by logging into the account via the 'manage your apple id' link on http://appleid.apple.com

  • How can i remove the old  icloud account because i forget the password

    how can i remove the old  icloud account ? because i forget the password & i lost my email its hacked , i creat a new apple ID but i can't confirm it at icloud.

    See Here  > Find your Apple ID
    If necessary See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    hammood aqwari wrote:
    how can i remove the old  icloud account ? because i forget the password & i lost my email ...
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818
    However... if you were not the Person to Originally Activate the Device... there is No Workaround.

  • I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

    I got a new iphone 5c for Xmas and my laptop is registered with my iphone 4, which I no longer use or have hence the new phone lol. How do I remove the old info and register my new phone? Will it let me?

    You do not register the phone with the laptop. If you are using the same Apple ID on the new phone as the old, you will have no trouble. Connect the phone and you can restore from a backup of the old phone, or just sync your new phone if it is already set up, with the laptop, managing your content in iTunes.

  • My iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information.  How do I get the old email account off my iCloud

    my iCloud account shows an old email address i no longer use even though I've updated my apple id with my new email information.  It keeps asking me my old password to the old email address which is NOT a valid email any longer.  I'm unable to manage my iCloud until this is resolved.  HELP

    If your Apple ID is the one that you use for making all of your purchases, it should, automatically appear in FaceTime already. How a no longer valid email address got there to begin with is a mystery to me, if in fact you do have, and have been using another Apple ID.
    Go to Settings>FaceTime>Apple ID. Tap the old email address and sign out, sign in with your Apple ID. It should be verified and allow you to select it as the address that you can be reached by for FaceTime.
    If that does not work, time FaceTime off, restart your iPad and then start all over again.

Maybe you are looking for

  • Item not relevant for Billing in STO case

    Hi, I have created the invoice from NL Delivery type but then i cancel the same invoice. Now i am going to create again the invoice ,it is saying item is not relevant for invoice. i have check everything and it is fine as Billing Relevance is "J' in

  • Closing or cancelling series of purchase orders

    Hello Forum, I need to cancel or close lots of purchase orders. I was thinking of using dtw, but in the templates it doesn't seem to be possible to change a documents status? How to solve this? Thanks Chan

  • On hand stock and avilable stock

    Hello experts, Could you please tell me the difference between "ON HAND STOCK" and "AVAILABLE STOCK". How is it maintained in the system?? Regards, Sanjay

  • My macbook starts but switches itself off

    i turn my macbook on and it makes noise starts up had the grey screen wit the apple and has a little loading bar underneath and starts to download and then turns itself off

  • JCo Security

    Hello all, I call an EJB through the JCo RFC provider service from an ABAP function module. Everything works fine but now I want to add security aspects. I don´t want eveyone who has access to the function module to access my EJB. Can I add a login m