When I sync my Ipad when it goes to compatability testing it goes to an APPCRASH with exception code c0000005. What do I do to remedy this so the syncing is fully complete.
When I connect my Ipad to my laptop which uses Windows 7, the Ipad now appears to go through the sync process and then proceeds to the compatability testing where it crashes and stops (and for example new photos on laptop are not synced with Ipad). The problem event name is APPCRASH. Application name iTunes.exe. Fault Module name QuickTime.qts. Fault Module Versioni 7.70.80.34. Exception code c0000005.
What do I need to do to remedy this issue.
I googled the code and found it's a fault some system file in Windows 7 and needs to be fixed. Here is a link which offers two possible solutions. Personally, I'd go with option 2 and revert to an earlier date when you know you were able to sync without issue:
http://www.wiki-errors.com/wiki-errors.php?wiki=c0000005
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