When I sync my Iphone 4s to PC, the calendars do not sync and recently added dates on PC disappear. What to do?

When I sync my IPhone 4s to PC, calendars do not sync. Recently added dates on Outlook calendar disappear. I have called Apple support numerous times, they cannot resolve the problem.

PK-Papa,
In my searching through the communities, I found this an answer that referenced this particular support file about restarting the Apple Mobile Device Service.  I followed the instructions, even though I have Windows 8, and it fixed the connection problem between the iPhone and iTunes.
http://support.apple.com/kb/TS1567

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