When I sync my ipod classic with iTunes it deletes all the music on my ipod

Hi everyone, I have an ipod classic 160GB and when I try to sync it with iTunes to put things like TV shows ect it deletes all the music off of my iPod (which is over 400 songs) so I have to put it all back on using another program and then when I try to use iTunes again it deletes everything. Sometimes when I put podcasts on it just deletes the music but not the podcasts, or it'll decide to the opposite. Recently it deleted all of my music and videos and just left the podcasts.
Your help is greatly appreciated,
thank you

Hello qz0rz213,
It would seem that iTunes has encountered or developed an issue in the process of trying to sync photos to your device. The best place to start would be removing the iPod Photo Cache (thus allowing for a new version to be created).
Note: Deleting this folder will not remove the original images from your library.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/TS1314
If the issue is not resolved by removing the iPod Photo Cache, the following article goes into further steps that can both help you determine the source of this trouble and eliminate it.
Symptoms
In certain situations, iTunes may display an alert or may be unable to sync photos to an iPod or iOS device. Examples include:
After updating iOS, iTunes displays an alert that there is not enough room to sync photos
This error appears: "The iPhone/iPod touch '[device name]' cannot be synced. The required file cannot be found."
This article outlines steps to resolve these issues.
iTunes: Unable to sync photos
http://support.apple.com/kb/TS3697
Cheers,
Allen

Similar Messages

I get an error message when I sync my iPhone 5 with itunes on a Windows 7 laptop. When I go back to my music there are exclamation marks next to many songs. I have reinstalled iTunes

I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.

Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M.

My laptop died so I've installed itunes onto another PC and my music is all on an external hardive which is connected to the new PC. How can I sync my ipod with the new itunes and get all the music onto itunes?

My laptop died so I've installed itunes onto another PC and my music is all on an external hardive which is connected to the new PC. How can I sync my ipod with the new itunes and get all the music onto itunes?

You might consider itunes match for moving CDs you've copied into your itunes library if you dont have a way to use home sharing.
iTunes match is an optional service offered by apple that costs about $25 a year. It scans your music library and if it finds music that is already in apple's itunes catalog it'll automatically "unlock"/"store" these in the cloud for you. Items that it does not find in the catalog it'll upload and store these in the cloud for you and you can download them on your devices. See http://www.apple.com/itunes/itunes-match/

When i sync my iPhone 6 with iTunes i get a message that one item could not sync. how do i find out what item would not sync?

When I sync my iPhone 6 with iTunes I get a message on my phone that "One item could not sync. See iTunes for more information." How do I find out what item would not sync?

Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H.

When i sync my iphone 4 with itunes, always show "determining apps to sync

when i sync my iphone 4 with itunes, always show "determining apps to sync

I've been experiencing the same problems, until my friend told me to manage my songs and albums manually instead of syncing it. to do that, connect your phone to the macbook via usb and go to 'songs', and scroll down. check the box that says 'manually manage songs and albums', and from there all you do is drag-and-drop your playlists into your iphone under the 'device' tabs. as for the random songs, uncheck the box that says 'automatically fill free space with songs'. hope this helps!

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.us there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PCM anymore.

Hi am having problems with iTunes,I have all my music on my 4s but I bought the iPhone 5 today.is there any way that I can transfer music over to my new phone without using the library?as it doesn't seem to be on my PC anymore.i reset my pc and save my iTunes to a hard drive but can't access it.Need help please

" When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod.

I deleted all the music from my itunes library because I thought I had it backed up on an external hard drive. Can I restore the library from my ipod touch?

I deleted all the music from my itunes library because I mistakenly thought I had it backed up on an external hard drive. Can I restore the library from my ipod touch?

Maybe here:
iCloud: Troubleshooting creating backups

I deleted a song from iTunes and it deleted all the music from the artist?

I was deleting a duplicate song from an album of an artist that I have a lot of music from and somehow iTunes deleted all the music from that artist. It's not supposed to do that especially when you're only deleting one song. Has anyone had this happen? It wasn't music that I bought from the iTunes store it was off cds.

Hello Rabzzy,
I would be concerned too if I was charged for the same song twice. I recommend using the steps in the following article to report this issue:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

ITunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr

iTunes has deleted all my music except for the genre I was listening to yesterday. It has also deleted my purchased movies and all my podcasts and playlists. Grrr. Is there a way to find it all again???

Hey there MotherMarthaMayhem,
Welcome to Apple Support Communities.
This article provides information and troubleshooting tips that may help you find the media that recently went missing from iTunes on your MacBook Pro.
iTunes: Finding lost media and downloads - Apple Support
Cheers,
-Jason

I cant Update my Ipod classic with Itunes a message says the windows installer service could not be accessed this can occur when running windows in safe mode or the windows installer is not correctly installed.

I cant update my Ipod classic with Itunes it is related to Windows installer is not done correctly.

Sounds like you need to repair the Windows Installer Service.
See http://blogs.msdn.com/b/astebner/archive/2006/07/20/673408.aspx
tt2

How can I sync my iPad3 with my new computer's itunes without deleting all my music?

When I try to sync my music from my iTunes to my iPad3, itunes says that it will delete all my music, movies, etc currently on my iPad with what I have on my current iTunes. I have music and movies on here from at least one other computer using the same Apple ID. I was able to just highlight and drag all my music to my iPad (which caused a lot of duplicates), but my itunes really just does not want to cooperate with my iPad. Everything I try to do it just wants to either delete what I already have or not work at all.

You can sync your iOS device with a single iTunes Library. So if you sync your iPad with your present iTunes library all the music and videos would be deleted.
You can always transfer the media from your old iTunes library to the new one if they are on different commuter using a USB drive and then add those media to the new iTunes library and sync your iPad then.

I have iTunes ver 10 on a PC with Playlists which do not sync to ITouch or Nano (6th Gen). All the music does not appear and the playlists do not appear at all. I have selected to manually manage music on the sum tab

I have iTunes ver 10 on a PC with Playlists which do not sync to an Itouch or Nano (6th Gen). Also, all the music does not appear when I check entire library and there is enough memory on the device. When I select to manually manage music on the summary tab and selected playlists on the music tab nothing changes. Either way all the music isn't on either device and the playlists are not on either device. Please advise next steps. Thank you.

Connect the device to the computer.
In iTunes, select the content desired to sync.
Sync.
This is all described in the User's Guide, reading it may be a good place to start.

ITunes deleted all the music on my ipod - help!

I purchased a fourth generation black and white screen 20GB ipod that had some music on it.
I've been listening to the music for about a week without bothering to connect up to my computer.
Today I installed the software that came with the ipod and updated to the newest versions of iTunes and Quicktime.
I connected my ipod when it told me to.
No music appeared in iTunes and all the music has been deleted from the ipod, the ipod menus for music are empty.
When I disconnect my ipod I now have no music to listen to.
Where did it go and how can I get it back?
Thank you.

You might not bea ble to get it back. Invest $100 on itunes cards!

ITunes 7.0 erased deleted all the music on my ipod

I can't find a way to ask this directly to iTunes since there is no contact email or phone, and I can't find it addressed in their support pages so I am trying to address it here. WHY does upgrading to iTunes 7.0 erase all the music on the ipod without any warning?
It is not limited to a certain operating system, or type of iPod.
I am one of the many people who encountered this:
http://www.twistermc.com/blog/2006/09/12/itunes-7-erased-my-ipod
http://www.iprong.com/article.php?id=1973
http://wilwheaton.typepad.com/wwdnbackup/2006/09/itunes7_ateal.html
If you read these posts, we are not newbies - we know how to synch, update, backup, etc.
Why does it happen, how can it be avoided?

Hey T Smith,
Just upgrading to the newest version of iTunes(7.1) should not change the contents of the iPod in any way.
If you are changing the way the iPod is updated or updating with another computer that may erase the contents of the iPod. Before anything is erased from the iPod you will see a message like described in article: http://docs.info.apple.com/article.html?artnum=61675 .
You can always leave the iPod in a Manual Mode which will not erase anything from the iPod but let you update the iPod with multiple computers.
You can leave feedback for the iTunes application online here: http://www.apple.com/feedback/itunesapp.html
Jason

TS3219 Why did my itunes delete all the music off my iphone and how do I get it back on? Syncing has not worked

Got my Iphone. Already had itunes and was able to figure out how to put my music on. Got a new laptop with Windows 8. Downloaded itunes and authorized this new computer. Imported a cd to the library, then couldn't sync the new songs from the cd. Somehow started a sync, then boom all the music was gone from the iphone. Maybe I hit a restore button? Don't have a clue what I am doing, now I have managed to get only the imported songs from the library onto the iphone, but none of the others. Everytime I plug it into my laptop, my photo stream asks if I want to download all my pics, that are already downloaded, and doesn't open itunes. Help. I am getting fed up and cant even figure out how to download the user manuals on any of this stuff!

You can use the NoSquint extension to set font size (text/page zoom) and text color on web pages.
*NoSquint: https://addons.mozilla.org/firefox/addon/nosquint/
See also:
*Default FullZoom Level: https://addons.mozilla.org/firefox/addon/default-fullzoom-level/

When I sync my ipod classic with iTunes it deletes all the music on my ipod

Similar Messages

Maybe you are looking for