When i sync my ipod touch it gets stuck at backing up

Hi! I recently updated itunes to the new software. When i bought a book in itunes, I tries to sync it into my iPod touch ( 3rd gen.), a message pops up and says itunes could't collect data class information from sync services. It also won't go pass the backing up stage. I have tried changing the cord, restarting the sync and itunes, but nothing works. Any suggestions?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes, Sync and see if it is working now.

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