When I sync my phone I get my husbands phone contact list, apps etc and the same happens when he sync his phone.  It recognizes our phone as different users.  How can I get it to not do that??

When I sync my phone I get my husband's phone contact list, apps, etc and the same happens when he syncs his phone.  It does recognize our phones as different users so how can I stop this from happening when we sync?

Did you tick the box in iTunes to sync with the Mac address book?  Are you using the same user account on your Mac, with the same contacts in the same address book?

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    Process:    
    AdobeAcrobat [1671]
    Path:       
    /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
    Identifier: 
    com.adobe.Acrobat.Pro
    Version:    
    15.007.20033 (15.007.20033)
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [193]
    Responsible:
    AdobeAcrobat [1671]
    User ID:    
    501
    Date/Time:  
    2015-04-22 15:46:59.504 -0700
    OS Version: 
    Mac OS X 10.9.5 (13F1077)
    Report Version:  11
    Anonymous UUID:  F5F85303-155B-5670-645B-C1D90CAE2818
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.Acrobat.framework 
    0x0000000108303c9f 0x10742b000 + 15568031
    1   com.adobe.Acrobat.framework 
    0x0000000108373f6b 0x10742b000 + 16027499
    2   com.adobe.Acrobat.framework 
    0x00000001083741e5 0x10742b000 + 16028133
    3   com.adobe.Acrobat.framework 
    0x00000001082c5a31 0x10742b000 + 15313457
    4   com.adobe.AcrobatPlugin.TouchUp    0x000000011c8a4cc9 0x11c6d0000 + 1920201
    5   com.adobe.AcrobatPlugin.TouchUp    0x000000011c929f47 0x11c6d0000 + 2465607
    6   com.adobe.AcrobatPlugin.TouchUp    0x000000011c6f94ea 0x11c6d0000 + 169194
    7   com.adobe.Acrobat.framework 
    0x000000010746345a 0x10742b000 + 230490
    8   com.adobe.Acrobat.framework 
    0x000000010812e3be 0x10742b000 + 13644734
    9   com.adobe.Acrobat.framework 
    0x0000000108115290 0x10742b000 + 13542032
    10  com.adobe.Acrobat.framework 
    0x0000000108512168 0x10742b000 + 17723752
    11  com.adobe.Acrobat.framework 
    0x0000000108512462 0x10742b000 + 17724514
    12  com.adobe.Acrobat.framework 
    0x00000001075aceab 0x10742b000 + 1580715
    13  com.apple.Foundation    
    0x00007fff870c52d7 __NSFireDelayedPerform + 333
    14  com.apple.CoreFoundation
    0x00007fff8979a3e4 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    15  com.apple.CoreFoundation
    0x00007fff89799f1f __CFRunLoopDoTimer + 1151
    16  com.apple.CoreFoundation
    0x00007fff8980b5aa __CFRunLoopDoTimers + 298
    17  com.apple.CoreFoundation
    0x00007fff897556a5 __CFRunLoopRun + 1525
    18  com.apple.CoreFoundation
    0x00007fff89754e75 CFRunLoopRunSpecific + 309
    19  com.apple.HIToolbox     
    0x00007fff85cc6a0d RunCurrentEventLoopInMode + 226
    20  com.apple.HIToolbox     
    0x00007fff85cc6685 ReceiveNextEventCommon + 173
    21  com.apple.HIToolbox     
    0x00007fff85cc65bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    22  com.apple.AppKit        
    0x00007fff87c0c24e _DPSNextEvent + 1434
    23  com.apple.AppKit        
    0x00007fff87c0b89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    24  com.apple.AppKit        
    0x00007fff87bff99c -[NSApplication run] + 553
    25  com.adobe.Acrobat.framework 
    0x000000010743335b 0x10742b000 + 33627
    26  com.adobe.Acrobat.framework 
    0x0000000107431c40 RunAcrobat + 236
    27  com.adobe.Acrobat.Pro   
    0x0000000107422cb2 main + 86
    28  com.adobe.Acrobat.Pro   
    0x0000000107422c54 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib  
    0x00007fff894d7662 kevent64 + 10
    1   libdispatch.dylib       
    0x00007fff90b82421 _dispatch_mgr_invoke + 239
    2   libdispatch.dylib       
    0x00007fff90b82136 _dispatch_mgr_thread + 52
    Thread 2:: Dispatch queue: NSOperationQueue 0x60800003be60
    0   libsystem_kernel.dylib  
    0x00007fff894d6a3a __semwait_signal + 10
    1   libsystem_c.dylib       
    0x00007fff84d7adc0 nanosleep + 200
    2   com.apple.Foundation    
    0x00007fff870f1c8d +[NSThread sleepForTimeInterval:] + 156
    3   com.adobe.Acrobat.framework 
    0x000000010835747b 0x10742b000 + 15910011
    4   com.apple.Foundation    
    0x00007fff87068ec1 -[__NSOperationInternal _start:] + 631
    5   com.apple.Foundation    
    0x00007fff87068b6b __NSOQSchedule_f + 64
    6   libdispatch.dylib       
    0x00007fff90b8028d _dispatch_client_callout + 8
    7   libdispatch.dylib       
    0x00007fff90b847e3 _dispatch_async_redirect_invoke + 154
    8   libdispatch.dylib       
    0x00007fff90b8028d _dispatch_client_callout + 8
    9   libdispatch.dylib       
    0x00007fff90b82082 _dispatch_root_queue_drain + 326
    10  libdispatch.dylib       
    0x00007fff90b83177 _dispatch_worker_thread2 + 40
    11  libsystem_pthread.dylib 
    0x00007fff896dfef8 _pthread_wqthread + 314
    12  libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.AGM           
    0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
    3   com.adobe.AGM           
    0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
    4   com.adobe.AGM           
    0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 4:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.AGM           
    0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
    3   com.adobe.AGM           
    0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
    4   com.adobe.AGM           
    0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.AGM           
    0x0000000109d802e2 AGMMessageQueueImpl::Pull() + 68
    3   com.adobe.AGM           
    0x0000000109d8021d AGMWorkQueueTask::operator()() + 73
    4   com.adobe.AGM           
    0x000000010a1166c3 boost::(anonymous namespace)::thread_proxy(void*) + 136
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 6:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.Acrobat.framework 
    0x0000000108ba4189 0x10742b000 + 24613257
    3   com.adobe.Acrobat.framework 
    0x0000000108ba3100 0x10742b000 + 24609024
    4   com.adobe.Acrobat.framework 
    0x0000000108ba1257 0x10742b000 + 24601175
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 7:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 8:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 9:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 10:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 11:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 12:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 13:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 14:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 15:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 16:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 17:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 18:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 19:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 20:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 21:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 22:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a56 semaphore_wait_trap + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108b029f5 0x10742b000 + 23951861
    2   com.adobe.Acrobat.framework 
    0x0000000108b037b8 0x10742b000 + 23955384
    3   com.adobe.Acrobat.framework 
    0x0000000108b03aa5 0x10742b000 + 23956133
    4   com.adobe.Acrobat.framework 
    0x0000000108b03552 0x10742b000 + 23954770
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 23:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.Acrobat.framework 
    0x0000000108ba4189 0x10742b000 + 24613257
    3   com.adobe.Acrobat.framework 
    0x0000000108ba3100 0x10742b000 + 24609024
    4   com.adobe.Acrobat.framework 
    0x0000000108ba1257 0x10742b000 + 24601175
    5   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    6   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    7   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 24:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff894d1d18 mach_msg + 64
    2   com.apple.CoreFoundation
    0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation
    0x00007fff89755539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation
    0x00007fff89754e75 CFRunLoopRunSpecific + 309
    5   com.apple.AppKit        
    0x00007fff87dac05e _NSEventThread + 144
    6   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    7   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    8   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 25:
    0   libsystem_kernel.dylib  
    0x00007fff894d6716 __psynch_cvwait + 10
    1   libsystem_pthread.dylib 
    0x00007fff896e0c3b _pthread_cond_wait + 727
    2   com.adobe.Acrobat.framework 
    0x000000010789902f 0x10742b000 + 4644911
    3   com.adobe.Acrobat.framework 
    0x0000000107889db1 0x10742b000 + 4582833
    4   com.adobe.Acrobat.framework 
    0x00000001083e08bf 0x10742b000 + 16472255
    5   com.adobe.Acrobat.framework 
    0x0000000107885753 0x10742b000 + 4564819
    6   com.adobe.Acrobat.framework 
    0x0000000107893804 0x10742b000 + 4622340
    7   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    8   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    9   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 26:
    0   libsystem_kernel.dylib  
    0x00007fff894d764a kevent + 10
    1   com.adobe.Acrobat.framework 
    0x0000000108badaab 0x10742b000 + 24652459
    2   com.adobe.Acrobat.framework 
    0x0000000108afd2bd 0x10742b000 + 23929533
    3   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    4   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    5   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 27:
    0   libsystem_kernel.dylib  
    0x00007fff894d2a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff894d1d18 mach_msg + 64
    2   com.apple.CoreFoundation
    0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation
    0x00007fff89755539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation
    0x00007fff89754e75 CFRunLoopRunSpecific + 309
    5   com.adobe.AcrobatPlugin.EFS 
    0x000000010fd7541b 0x10fd5b000 + 107547
    6   com.apple.Foundation    
    0x00007fff870c7d8b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    8   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    9   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 28:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib  
    0x00007fff894d2a1a mach_msg_trap + 10
    1   libsystem_kernel.dylib  
    0x00007fff894d1d18 mach_msg + 64
    2   com.apple.CoreFoundation
    0x00007fff89755f15 __CFRunLoopServiceMachPort + 181
    3   com.apple.CoreFoundation
    0x00007fff89755539 __CFRunLoopRun + 1161
    4   com.apple.CoreFoundation
    0x00007fff89754e75 CFRunLoopRunSpecific + 309
    5   com.apple.Foundation    
    0x00007fff870c7f87 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
    6   com.apple.Foundation    
    0x00007fff870c7d8b __NSThread__main__ + 1318
    7   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    8   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    9   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 29:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib  
    0x00007fff894d69aa __select + 10
    1   com.apple.CoreFoundation
    0x00007fff897a1a03 __CFSocketManager + 867
    2   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    3   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    4   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 30:
    0   libsystem_kernel.dylib  
    0x00007fff894d79f2 read + 10
    1   com.adobe.Acrobat.framework 
    0x0000000107888133 0x10742b000 + 4575539
    2   com.adobe.Acrobat.framework 
    0x0000000107886604 0x10742b000 + 4568580
    3   com.adobe.Acrobat.framework 
    0x00000001078901ac 0x10742b000 + 4608428
    4   com.adobe.Acrobat.framework 
    0x0000000107885753 0x10742b000 + 4564819
    5   com.adobe.Acrobat.framework 
    0x0000000107893804 0x10742b000 + 4622340
    6   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    7   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    8   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 31:
    0   libsystem_kernel.dylib  
    0x00007fff894d69aa __select + 10
    1   com.adobe.AcrobatPlugin.Comments    0x00000001125de008 0x11227e000 + 3538952
    2   com.adobe.AcrobatPlugin.Comments    0x00000001125de425 0x11227e000 + 3540005
    3   com.adobe.AcrobatPlugin.Comments    0x00000001125de75b 0x11227e000 + 3540827
    4   com.adobe.AcrobatPlugin.Comments    0x000000011256ef13 0x11227e000 + 3084051
    5   com.adobe.AcrobatPlugin.Comments    0x000000011276bc0f 0x11227e000 + 5168143
    6   libsystem_pthread.dylib 
    0x00007fff896de899 _pthread_body + 138
    7   libsystem_pthread.dylib 
    0x00007fff896de72a _pthread_start + 137
    8   libsystem_pthread.dylib 
    0x00007fff896e2fc9 thread_start + 13
    Thread 32:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 33:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 34:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 35:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 36:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 37:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 38:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 39:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 40:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 41:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 42:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 43:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 44:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 45:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 46:
    0   libsystem_kernel.dylib  
    0x00007fff894d6e6a __workq_kernreturn + 10
    1   libsystem_pthread.dylib 
    0x00007fff896dff08 _pthread_wqthread + 330
    2   libsystem_pthread.dylib 
    0x00007fff896e2fb9 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x454e4f422d49532f  rbx: 0x0000618000248310  rcx: 0x0000000000000000  rdx: 0x0000000109b7dfe0
      rdi: 0x00007fe9ea6602f0  rsi: 0x0000000000000000  rbp: 0x00007fff587dbbb0  rsp: 0x00007fff587dbb90
       r8: 0x0000000000000040   r9: 0x00007fff587dbb00  r10: 0x0000050300000000  r11: 0x0000000000000000
      r12: 0x00007fff74331420  r13: 0x0000000109b7ad58  r14: 0x00006000002544c0  r15: 0x00007fff74331420
      rip: 0x0000000108303c9f  rfl: 0x0000000000010246  cr2: 0x0000000108373ff4
    Logical CPU:
    0
    Error Code: 
    0x00000000
    Trap Number:
    13
    Binary Images:
    0x107421000 -   
    0x107423fff +com.adobe.Acrobat.Pro (15.007.20033 - 15.007.20033) <FD883658-7F81-3781-BF5A-E7160ECDEA5E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/MacOS/AdobeAcrobat
    0x10742b000 -   
    0x1098d5ff7 +com.adobe.Acrobat.framework (15.007.20033 - 15.007.20033) <22778E59-6EA4-3260-96A9-1641284117D2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
    0x109c0e000 -   
    0x109d5bff7 +com.adobe.ACE (AdobeACE 2.20.02.34252 - 2.20.02.34252) <DF2FA57B-FF8B-3AB3-8202-A48B685F3AF9> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x109d73000 -   
    0x10a36ffff +com.adobe.AGM (AdobeAGM 4.30.57.1 - 4.30.57.1) <717F95AB-749A-3578-9109-42CC1DC7DF89> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x10a858000 -   
    0x10a877fff +com.adobe.BIB (AdobeBIB 1.2.03.34252 - 1.2.03.34252) <AC4C9DD4-7FFA-3ABC-AF3D-5BB1201EC482> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x10a87f000 -   
    0x10aba4ff7 +com.adobe.CoolType (AdobeCoolType 5.14.04.34252 - 5.14.04.34252) <6E348DF6-055E-3008-8B75-3D9A6EB0C16E> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x10ac65000 -   
    0x10ac66ff0  ATSHI.dylib (363.5) <4FB22D13-D340-3F94-B0DD-F40899399E61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
    0x10ac72000 -   
    0x10ac72ffb +cl_kernels (???) <B41E7EFD-29FD-4CBA-829C-CDE716EF03A9> cl_kernels
    0x10c499000 -   
    0x10c4c0ff7 +com.adobe.AcrobatPlugin.Updater (15.007.20033 - 15.007.20033) <8C9191EB-FD53-3D1D-B351-5903B6584CC1> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Updater.acroplugin/Contents/MacOS/Updater
    0x10c4ca000 -   
    0x10c4ccfff +AcrobatUpdateHelperLib.dylib (1) <A1B780FD-80BE-3A94-BB16-2C771662B2B5> /Library/Application Support/Adobe/*/AcrobatUpdateHelperLib.dylib
    0x10e03e000 -   
    0x10e065ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4F41AFEC-269C-36D3-8160-93FD31B67206> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x10e34b000 -   
    0x10e36fff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.9.0.33931 - 3.9.0.33931) <FC64B09E-8B23-3E05-B03A-5CB9BFB60586> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Shared Expat
    0x10e5d5000 -   
    0x10e64dfff +com.adobe.AcroSQLite (AcroSQLite - 1.0.0) <231E5716-70E9-3ECF-8F9D-C802F14DE920> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
    0x10e658000 -   
    0x10e6fbff7  ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
    0x10fd5b000 -   
    0x10fd85fff +com.adobe.AcrobatPlugin.EFS (15.007.20033 - 15.007.20033) <A0971EEF-0C45-37F3-859B-16E4846C7125> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/EFS.acroplugin/Contents/MacOS/EFS
    0x10fdc8000 -   
    0x10fec9fff +com.adobe.amtlib (9.0.0.2 - 9.0.0.2) <3F115300-9436-3FC8-96E3-0CAFC726F02C> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/amtlib.framework/amtlib
    0x10ff78000 -   
    0x110ef9ff7 +com.adobe.AcrobatPlugin.AcroForm (15.007.20033 - 15.007.20033) <66032FC6-B61E-3E99-A8BB-E502B9F6CE76> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/AcroForm.acroplugin/Contents/MacOS/AcroForm
    0x1113eb000 -   
    0x111584ff7 +com.adobe.AcrobatPlugin.DigSig (15.007.20033 - 15.007.20033) <7EA0A86E-F214-3E24-ABB3-448EEF35E673> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/DigSig.acroplugin/Contents/MacOS/DigSig
    0x1115a3000 -   
    0x1120c4ff7 +com.adobe.AcrobatPlugin.PPKLite (15.007.20033 - 15.007.20033) <E88ADCE1-119A-3D02-ACB6-EFEA0FF9E2F2> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/PPKLite.acroplugin/Contents/MacOS/PPKLite
    0x11227e000 -   
    0x112a6fff7 +com.adobe.AcrobatPlugin.Comments (15.007.20033 - 15.007.20033) <D44862C6-B06C-35E7-80CF-D8CC6F38BD10> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Comments.acroplugin/Contents/MacOS/Comments
    0x112be9000 -   
    0x112bf8fff  libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x112f2c000 -   
    0x112f3efff  libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x112f5e000 -   
    0x113011ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.6 -c 15 - 81.157285) <C07C646A-64B4-383F-A3F0-6E39FE41347D> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x1134e6000 -   
    0x113547ff7 +com.adobe.AcrobatPlugin.Reflow (15.007.20033 - 15.007.20033) <CCDCA4B4-A163-30FD-B8D7-7163B374154A> /Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Plugins/Reflow.acroplugin/Contents/MacOS/Reflow
    0x113aef000 -   
    0x113b66ff7  com.apple.xquery (1.3.1 - 30) <2F2DC0D6-456F-33A0-8537-E0C651F6817C> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
    0x114508000 -   
    0x114524fff  libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0x114586000 -   
    0x1145a7ff7  libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
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  • HT1766 I backed up my I Phone contacts to I Cloud.  When I go to ICloud on my MAC, the contact list I see is the email contacts on my MAC.  How do I get the phone  contacts in order entered onto my MAC?

    I backed up my I Phone contacts to ICloud.  When I go to ICloud contacts at ICloud.com on my Mac computer, the list is not as I saved it; it appears to be my contact list on my Mac computer.  How do I get my current IPhone contact list to show up.

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    Have you activated iCloud on your Mac? Have you configured iCloud to sync Contacts for to your Mac in System Preferences?

  • My mac desktop will not provide sound from internal speakers.  when I go to audio devices window it only shows airplay.  How can I get internal speakers back.

    My mac desktop will not provide sound from internal speakers.  When I go to audio devices window it only shows airplay.  How can I get internal speakers back.

    There are many possible causes for this issue. Take each of the following steps that you haven't already tried. Some may not apply to your model. Back up all data before making any changes.
    1. Start with the steps recommended in this support article. Don't skip any of the steps. It's the starting point for further efforts to solve the problem.
    2. Run Software Update and make sure you have a fully up-to-date installation of OS X.
    3. If you've installed an application called "Memory Clean" or any other third-party software that is supposed to "clean" or "purge" memory automatically, remove it according to the developer's instructions and restart. You should do that even if the software is not causing the problem, because it's useless.
    4. Other third-party software that has been reported to interfere with sound output includes "Boom" and "Samsung Kies." If applicable, uninstall according to the developer's instructions (not by dragging something to the Trash.)
    5. If an AirPlay device is selected for sound output from iTunes (or from other applications via third-party software such as "Airfoil"), deselect it.
    6. Launch the application "Audio MIDI Setup" by entering the first few letters of its name in a Spotlight search and selecting it in the results (it should be at the top.) Select Built-in Output from the list on the left. If the Mute boxes are checked, uncheck them.
    7. If a red light is visible in the audio-out port when sound should be playing, the internal switch is stuck in the position for digital output. You may be able to free it by inserting and removing a mini-stereo jack of the proper size. Inserting any kind of tool in the port may cause damage that won't be covered by your warranty.
    If there's no red light, the switch may still be stuck in the headphone position. Try to free it the same way.
    8. Disconnect all wired peripherals except keyboard and mouse, if applicable. If more than one display is connected, disconnect all extra ones. Restart and test.
    9. If you have a MacBook Air, turn off Bluetooth and restart.
    10. Start up in safe mode. Don't log in; just restart as usual when the login screen appears. When you do, make sure the words "Safe Boot" do not appear in the login screen. If they do, the system is still in safe mode and sound won't work.
    11. Reset the NVRAM.
    12. Reset the SMC.
    13. Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/Audio
    Right-click or control-click the highlighted line and select
              Services ▹ Reveal in Finder (or just Reveal)
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash. Recreate your settings in the Sound preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
              Go ▹ Go to Folder...
    from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
    14. Reinstall OS X after backing up all data.
    15. Make a "Genius" appointment at an Apple Store.

  • Certain events in iPhoto will not sync to my iPad. No Error messages comes up and the photos themselves are ok. its like my ipad doesn't see them. Cause i can get some photos on there just not all.

    certain events in iPhoto will not sync to my iPad. No Error messages comes up and the photos themselves are ok. its like my ipad doesn't see them. Cause i can get some photos on there just not all. Photos are from the same camera and should all be in the same format.

    What is the file name of the video(s) you want to sync?
    Another way. You can use a USB flash drive & the camera connection kit.
    Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
    Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
    Secrets of the iPad Camera Connection Kit
    http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
     Cheers, Tom

  • HT203175 When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer.  My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the sam

    When I try to back up my Iphone, I get a message that My Iphone can not be backed up on my computer.  My computer is authorized and I have been successful with this in the past. I uninstalled Itunes and reinstalled the lastest version and the same problem occurs.

    If you are running Tiger, you don't have time machine. 
    You need to get something like SuperDuper! or Carbon Copy Cloner (sorry, I don't have a handy link for CCC but you can Google it to get their site) to make a clone of your drive on the external and then do incremental backups.  The free versions do a lot and you can upgrade to the full-service versions for small change if you need more.  The one time I used SuperDuper! for cloning a volume it worked just fine. 
    (My backup application is the last PPC capable version of Retrospect, which does a credible job, or has over the past ten-twelve years.)

  • I resently cracked my screen on my iPhone 4 and had to get a new one... Whe backed the old phone up it didn't save my old apps and now I no longer have that phone...  How can I recover a list of all my apps?

    I resently cracked the screen on my iPhone 4 and had to get a new one... When i backed the old phone up it didn't save my old apps and now I no longer have that phone...  How can I recover a list of all my apps?

    Backup does not include apps,music,vids,etc
    Backing up, updating, and restoring iPad, iPod touch, and iPhone software
    You can loo up your purchases in your purchase history ( in your account in itunes)  and unlike music, you can redownload apps.
    How to redownload purchased apps from the App Store

  • My Iphone has family emails that appear randomly when I try to update apps or generally have to log into my account. It comes up as my sister in laws address. She was once connected to our account when she got her phone at first. How can I remove?

    My Iphone has family emails that appear randomly when I try to update apps or generally have to log into my account. It comes up as my sister in laws address. She was once connected to our account when she got her phone at first. How can I remove? There are only two other email address's associated with my account and hers was never one of them! I do have a cloud set up on my phone. I thought this issue had gone away when I canged my passwords, but I just registered a new phone yesterday and its happening again!
    Can anyone help me?

    Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are currently using this ID for purchases or not.  If you are being prompted for your sister-in-law's Apple ID when updating it means that there must be one or more apps on your phone that was purchased using her Apple ID.  (When she synced with your computer it may have transferred this app to your library.  It was subsequently synced to your phone.)  The only way to stop the prompt for her ID is to delete these apps from your phone and your iTunes library and repurchase them using your Apple ID.

  • HT1203 Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? Do I need a home computer,

    Can I share one iTunes account for my iPad and two I phones? If so, how can I get the purchased apps and music on all three devices? How do I sync all the devices to have the same music and apps?

    You can set up an iCloud account on each one (the SAME iCloud account using the same AppleID on each) and then sync via iCloud.
    http://support.apple.com/kb/HT5262\
    However, an iCloud backup nor sync contains purchased content - that is available for redownload from the iTunes and App stores (so no need to waste iCloud space storing it for you).
    So, for purchased content, you will have to download it on each device - just use the same AppleID and download each item on each device.
    Without a computer to aid the sync'ing, downloading the purchased content on each device is the only way.
    P.S  audiobooks cannot be re-downloaded once purchased (all other content can be), so without a computer to save, store and move the audiobook files around, you will only be able to put those on one device - the one you first purchase it on.

  • My USB CF Card reader is not mounting on my 2.5 GHZ Intel Core i5 iMac anymore. It was last week and worked fine to get pictures from my camera. Now it won't mount. I have tried another card reader and the same problem exists. Also tried different cards..

    Hi
    My USB CF (Compact Flash) Card reader is not mounting on my 2.5 GHZ Intel Core i5 iMac anymore.
    Last week it worked fine to get pictures from my camera but now it won't mount at all.
    I ejected it in the correct way rather than just disconnecting it but now i cannot get it to remount!
    I cannot even see it in the disk utility or system profiler.
    I have tried another card reader (a brand new one bought today) and the same problem exists. I've also tried different cards to see if that made a difference and they still arent being picked up on the Mac. 
    I have done all the usual things like rebooting, unplugging all other USB devices and then trying but nothing has worked.
    I'm a photographer and I'm at my wits end here. I know the cards are fine as i have been using them without issue and they are also new.
    Note: If I plug the camera in directly to the Mac, the Mac picks it up just fine as it always has done. Its just the card readers that it wont pick up anymore.
    If anyone has any ideas at all other than the following (my so called friends advice) you'd earn my undting love:
    Buy a PC
    Use the camera (Thats why i bought the reader in the first place - importing RAW files from the camera is SLOW!)
    Replace your CF cards (I have three 8GB cards two of which i had never used til today and they dont work either!)
    Buy a new card reader (this is the 5th one in two days - none work on the Mac)
    Many thanks in advance!
    LIsa

    OK, restart in Safe Mode, this will clear some caches. It's possible one or more is corrupt. To restart in Safe Mode when you hear the start up tone hold down the Shift Key until you see a progress bar. Let it fully boot then restart normally and test.
    Also I am assuming you have checked Finder - Preferences  - General and see what boxes are checked in "Show these items on desktop." You can also mount an item in Disk Utility, simply highlight it and then look in the File menu for Mount.....

  • HT4859 I forgot my passcode and then my phone reset and backed up but the icould its updated back to has lost all my data.... How can i get this back?

    I recently forgot a new passcode on my phone so it became locked. i went to rest this via itunes but when it came to restore the phone non of my data including contacts, apps, messages, photos etc are available. It seems to have restored to a back up from after the phone was wiped. How can i get these back?

    There's one other variable, although it shouldn't really come in to play but worth checking anyway.  Is it possible that the backup was made using a higher version of iOS than the one you are running now?  For example, if you were running the iOS 7 beta, then restored to version 6.1.3, the backup would not be listed as you cannot restore to a backup made on a device running a higher version of iOS.  If that's the case, you would have to update to the same or higher version of iOS in order to access your backup.
    Also, you can redownload apps and certain other purchased media (in most countries) as discussed here: http://support.apple.com/kb/ht2519.

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