When i sync my phone itunes stops working when optimizing my photos. why
when i plug in my phone to my computor to sync, itunes stops working when it gets to step 5 optimizing my photos . why?
Did you try to delete teh photo chache? Photo Sync creates iPod photo Cache
Is there enough free space left on the phone? iTunes needs up to 4x the space to sync the photos than the actual size of the photos to be copied to the phone.
Similar Messages
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Itunes stops working when copying apps during Sync
Hi I am using Itunes 12.01.26 on a Windows 7 PC
My library is saved on a nas server and the network drive is mapped.
I have an ipod 5 and Iphone 5s
Up until october this configuration has works a treat however since about October I have had difficulting in Syncing.
I cannot sync my music - everything i try fails so as a last resort i have tried to restore my devices.
Itunes stops working when it gets to the stage of copying the apps.
I have read a suggested solution to move the library to the local C drive but this does not seem to be reasonable solution particularly as my library is large.Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple -
ITunes Stops Working When Syncing iPad3
I have iTunes 10.7.0.21, my iPhone 4S syncs perfectly, however when I try to sync my iPad3, iTunes stops working, here's the problem report log, help please!
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.7.0.21
Application Timestamp: 504d85d9
Fault Module Name: StackHash_cb9e
Fault Module Version: 6.0.6002.18541
Fault Module Timestamp: 4ec3e3d5
Exception Code: c0000374
Exception Offset: 000b06b7
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: cb9e
Additional Information 2: b0e52da0b0493b49d940696ab55ed8af
Additional Information 3: fb61
Additional Information 4: df5422ac32f51ce35bf094d13827df89I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
Itunes stops working when syncing my photos on my iPad2
The last couple of times I've tried to sync my iPad2, iTunes stops working while syncing photos. What is the problem and what is the solution?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug? -
Why does my iTunes stop working when i try to sync music to my iPhone?
Why does my iTunes stop working when I try to sync music to my iPhone?
Morning Bandg72,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario -
Itunes stops working when accessing the store what needs to be done to get it working again?
itune stops working when accessing the store. What needs to be done to get it working again?
Hey Baitmaster61!
Here is an article that will help you troubleshoot this issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
If you are still experiencing issues with reaching the iTunes Store, you may also need to reference this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I have home made videos and when I click to open Itunes stops working and box says"Itunes has stopped working" and says "Windows is checking for a solution to the problem" turns out Windows doesn't respond and I have to close the program..Tried it again and again with same result..Nicolino
Specs ver 11.1.5.5 win 7 pro 64 bitHello nicolini,
It sounds like iTunes quits unexpectedly everytime you try to open it so you can no longer use it. I recommend the troubleshooting steps in the following article to help you troubleshoot the issue here, named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
Start with these steps to open iTunes in Safe Mode to see if a 3rd party app may be interfering with iTunes. There is additional troubleshooting to be done in the article if this is not the case:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
Can anyone help my itunes stops working when i connect my ipad to my computer a windows error message comes up looking for solution but then closes itunes.
Hi tokley13,
To troubleshoot this issue where iTunes is quitting unexpectedly, please follow the steps in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Thanks for using the Apple Support Communities!
Cheers,
Alex H. -
Itunes stops working when I try to upload CD
Itunes stops working when I go to type in info on audio cd file prior to download
Ah... interesting. I do have errors in the event log for the Bonjour service for all of the times that I have tried to connect (8 for every time I try to connect). They are on the Vista machine and it says : XXX: ERROR: read_msg errno 10054 (An existing connection was forcibly closed by the remote host.)
The XXX is different number for each of the 8 and includes: 488, 480,476, 472, 468, 464, 460, and 452.
It also has an application error for itunes:
Faulting application iTunes.exe, version 9.2.1.5, time stamp 0x4c47745b, faulting module iTunes.dll, version 9.2.1.5, time stamp 0x4c477437, exception code 0xc0000005, fault offset 0x0040efa0, process id 0x12b0, application start time 0x01cb2f69002ea6c0.
So I tried to restart and start Bonjour and that didn't help. I have rebooted and that didn't help either. -
4s with latest software update will not power off, text will only vibrate, iPod only works with earphones. When I sync it with iTunes it works until power save mode starts, then back to not powering down, making text sounds, or playing iPod out loud.
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
My itunes stop working when i was buying my songs and none of them saved my money and music is gone.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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Why does Itunes stop working when I start to play a movie
Why does Itunes stop working when I start to play a preview or watch a downloaded movie rental
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
ITunes Stops Working when I Sync
Does anyone have a clue for me? I've had no problems syncing my phone until a couple of days ago. Now when I try to sync it causes iTunes to stop working and gives me a message that the problem will be solved if I get the lastest version of iTunes. Oh wait! I have the lastest version! I even uninstalled iTunes and redownloaded it and installed it... No change...
Same problem here with Win 7 64 bit & iphone 4. It all started a few weeks ago with itunes upgrade 10.4.8. After about 20 hours wasted time, uninstalling and re-insstalling all Apple products in the suggested order as suggested on another forum. Still had the same problem. Will sync fine until I check the "videos" tic box. Itunes stops working in the step of "optimizing photos" (????). If I go back and uncheck "videos" tic box, iphone4 will sync just fine. BUT now all my videos previously on my iphone are on the PC. I would like them back on my phone!
I gave up and went to the Apple Store to visit with a Genius. Took my PC and everything with me. It was not from lack of trying, she did all the same stuff I did and checked everything over. Could not fix it. She said it appeared everything on my PC was set corrrectly and the problem was probably with itunes. Said she always waits a little while when updates come out to make sure there are not bugs before putting them on her stuff. Lesson learned.
I hope with Steve Jobs gone, this is not the future of Apple -
ITunes Stops Working when I Sync- Help!
I've posted this on the iPhone forum also, but I thought someone here might could help. iTunes the last couple of days stops working when I try to sync my iPhone. It give me a message to update to the lastest version of iTunes,,, I have the lastest version.... Any suggestions would be appreciated...
same issue here.
Try to syn videos taken with my old iPhone 3Gs (saved in my Window 7-32bit laptop) to my new iPhone 4.
iTUNES stops working whenever I syn those videos. -
ITunes stops working when syncing my iPhone 4 with windows 7, why?
I got my new iPhone 4 today, I am trying to sync my music, photos and such and iTunes constantly stops working. All I can do is shut down the program. I have restarted my computer AND the iPhone bu no such luck. Any help out there?
I just got a new HP Win 7 64x Intel i7 computer, installed the latest 64x iTunes etc and tried to move my iPad over. It will synch everything except for photos and videos; it gives the error "iTunes stopped working, program will close" when I try to synch my photos. I have tried to uninstall and reinstall etc. to no avail, it just keeps doing the same thing.
I went back to my old computer 32x machine and successfully re synched and put my photos back on. This seems to indicate that the problem is either with iTunes compatibility with the version of Win 7 on my HP computer or with the iPad compatibility.
Anyone find the solution to this bug?
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