When I tap my mail, I don't see anything even though all my mail accounts are set up properly, My mail is blank how can I re set it?

After I shut down my mail yesterday, when I tap back on, it is completely blank, nothing. I have check all my e mail accounts and they are all up and running properly, they are installed properly in settings and my wifi is working fine. But there is nothing in my mail. I have updated my I pad on I tunes but that did nothing. Anyone have any idea what I could do? My carrier is Bell 3G, but that appears to work too. Safari works fine.

Have you tried deleting the accounts and re-creating them?

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HT4847 On startup my macbookair says start up disk full/delete some files. When I look at storage disk utility I see 51GB of a possible 60GB is used with Other. What is Other? and how can I view and delete some of these files?

On startup my macbookair says start up disk full/delete some files. When I look at storage disk utility I see 51GB of a possible 60GB is used with Other. What is Other? and how can I view and delete some of these files?

A MacBook will use Time Machine to make local backups so that when connected to an external drive it will backup a lot faster.
to disable this, you must use a command under terminal.
to locate terminal, do a search for it under spotlight (the magnifying glass on the top right corner), should be the first hit.
once under terminal, type the following text exactly:
sudo tmutil disablelocal
hit enter.
you will be asked to input your password, if you do not have a password, you will have to create one before performing this command. after entering your password, hit enter again and close terminal.
in a few minutes the space taken up by time machine should be cleared.

When using Firefox and Bing, auto search suggestions will not populate even though all options for it are enabled.

If I try to perform a search using Firefox as my browser, and Bing as my search engine, auto suggestions will not populate. I can use other search engines with Firefox and they work, and I can use Bing in other browsers and it works.

If you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]
If security software issues can be ruled out, you can also reset Firefox and check.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

I don't see music and video icons in the iTunes app that I have in my iPad. How can I do to see the complete iTunes store?

How can I do to see all the icons inthe iTunes store? I only see podcast and u iTunes?

To buy Apps or to check out the Apps available via your iPad use the App Store App.
On your iPad your Music is kept in the iPod App and the movies are on the Movie App after you have synced the Music and Movies from iTunes on your computer to your iPad.
S.

When I get a message it only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

when I get a message my iphone 4s only vibrates even though all sounds are on and when someone calls the sound works perfectly normal.

Try a reset. To reset the iPhone, press and hold the home and sleep/wake buttons until you see the Apple logo (ignore the slide to power off prompt). If that doesn't work, perform a Restore via iTunes (from backup).

On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail screen" how do I make it call the number instead?

On an iphone 4s, when I tap the phone number in my contacts list instead of calling the number it goes to a "Welcome to mail" screen with icloud, Microsoft exchange, Gmail, Yahoo, Aol & Windows Live Hotmail listed beneath. How do I make it call the number instead?

Never heard of that. I suspect it thinks that's an email address and you're seeing that screen b/c you don't have an email account setup on your iPhone.
Assuming the number is valid, try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

I bought a brand new mac and follow through setting up process with my apple id but when I open App Store I don't see lion into the purchases list. why?

Updates come through Software Update not the App Store. If you have to reinstall Lion that is done via Internet Recovery.
OS X Lion- About Lion Recovery
OS X Lion- Run Software Update to use Lion Internet Recovery
Lion maintenance and recovery operate via the Recovery HD. It's possible to create a separate recovery disk on a flash drive using OS X Lion: About Lion Recovery Disk Assistant.
To boot into the Recovery HD:
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.

How to disable the previously entered user ID's that automatically appear. For example ; when logging into email , first letter of user ID promts the previously used email user IDs... Want to disable this feature---How can ot be done ?

Question
How to disable the previously entered user ID's that automatically appear. For example ; when logging into email , first letter of user ID prompts the previously used email user IDs... Want to disable this feature---How can it be done ?

*Click the (empty) input field on the web page to open the drop down list
*Highlight an entry in the drop down list
*Press the Delete key (on Mac: Shift+Delete) to remove it.
*http://kb.mozillazine.org/Deleting_autocomplete_entries
* Tools > Options > Security: Passwords: "Saved Passwords" > "Show Passwords"
* Tools > Options > Privacy > History: "Remember search and form history"
* https://support.mozilla.com/kb/Remembering+passwords
* https://support.mozilla.com/kb/Form+autocomplete

When I try to download acrobat xi pro it tells me to first close excel.exe, however, I don't see anything open. what is the problem?

when I try to download acrobat xi pro it tells me to first close excel.exe, however, I don't see anything open. what is the problem?

Hi,
Did you check the task manager on your computer.
Thank You

HT5463 Hi I am on an iphone 5 IOS7 and when I look at the 'Silence' setting at the bottom of the Don Not Disturb' screen - then even though all of the settings on that screen are off i.e. not green - the 'Silence' -'Only when iPhone is locked' setting is

Hi I am on an iphone 5 IOS7 and when I look at the 'Silence' setting at the bottom of the Don Not Disturb' screen - then even though all of the settings on that screen are off i.e. not green - the 'Silence' -'Only when iPhone is locked' setting is tickedP

Chris thanks for your reply, if none of the Do Not Disturb settings are switched on - then am I right that this setting will have no effect. I.e. I want my phone to ring at all times, so have turned off all of the do not disturb settings

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator and (me)".

When I try to save, I keep getting the message "The document could not be saved. You don't have permission" - even though I am the Administrator and the Get Info displays "Administrator" and my_name(me)". Also, when I do a disk permission repair, it always repairs the same applications and files. Last night, I did a disk permission repair twice and both times it took a long time and did the exact same repair both times.

Disk Utility won't repair your home folder. Sounds like your home folder permissions are messed up tho. Try repairing them this way by using Lion Recovery.
1. Restart Lion, and before you hear the chime, hold down the Command and R keys.
2. You’ll be at the Repair Utilities screen. Click the Utilities item in the Menu Bar, then click Terminal.
3. In the Terminal window, type resetpassword and hit Return.
4. The password reset utility window launches, but you’re not going to reset the password. Instead, click on icon for your Mac’s hard drive at the top. From the dropdown below it, select the user account where you’re having issues.
5. At the bottom of the window, you’ll see an area labeled Reset Home Directory Permissions and ACLs. Click the Reset button there.
The reset process takes just a couple of minutes. When it’s done, exit the programs you’ve opened and restart your Mac.
Good luck
RM

All of a sudden my iphone stopped charging and you can't hear the music through my ihome iH150 when I connect it to the dock, what can I do to fix the ihome? The ihome does turn on and I already checked for dock possible problems and I don't see anything.

all of a sudden my iphone stopped charging and you can't hear the music through my ihome iH150 when I connect it to the dock, what can I do to fix the ihome? The ihome does turn on and I already checked for dock possible problems and I don't see anything wrong.

I also have to add that the right earbud only doesn't work on my phone while i'm listening to music. If I'm face timing it's okay. what the heck.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until 10/2014.

When I attempt to access my IRA account on line, I get a message saying that the web site requires a client certificate. The certificates listed in the drop down dialog box don't get accepted, even though one is indicated as valid and good until October 2014. I contacted the IRA account managment company and they sais it's an Apple issue. Any ideas?

Some websites require a special client certficate for access. If you don't have that certficate, you'll have to contact the site operator to find out how to get one.
Sometimes the problem is caused by a web server that is configured to request an optional client certificate. Safari treats the request as mandatory. In that case, other browsers such as Firefox and Chrome may be able to connect to the site, because they ignore the request.
The first time you were prompted for a certificate, you may have clicked through a dialog that requested access to the Apple certificate in your keychain that is used to secure the iMessage service. In that case, you may be able to regain access to the site in Safari by doing as follows.
Back up all data.
Double-click anywhere in the line below on this page to select it:
com.apple.idms.appleid.prd
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Paste into the search field in the Keychain Access window by clicking in it and pressing the key combination command-V. An item may appear in the list of keychain items. The Name will begin with string you searched for, and the Kind will be "certificate."
Delete the item by selecting it and pressing the delete key. It will be recreated automatically the next time you launch the Messages or FaceTime application.
The next time you visit a site that prompts for an optional client certificate, cancel out of the prompt. You may have to do this several times before the server stops asking.
Credit for this idea to Christian Braukmueller of SAP.

When I click to download an application, my cloud is empty, i don't see anything, why ?

when I click to download an application, my cloud is empty, i don't see anything, nothing is happening... why ?
Message was edited by: Véronique Villanueva

yesiynez wrote:
I created the new one simply because I forgot my password to the old apple id. So should I reset my phone? Is there a way I can possibly delete the old apple id through itunes?
There is no deleting of apple id - you just don't use it all.
Note all apps that was purchase using the old id, you will have to use that id and password to update apps.
Apps are tied to the apple id that was used to purchase it. You can try and delete the old apps and download it with the new id.

I updated my iMac, and my mail no longer works. It says all of my accounts are "offline". Safari is fine. How do I get my accounts back online?

I updated my iMac and now my Mail does not work. It says all of my accounts are"offline". Safari is fine. How do I get my accounts back online?

Hello there, Lynn.
The following Knowledge Base article explains and offers up some troubleshooting recommendations for issues with email acounts showing offline on Mac Mail:
Mail (Mavericks): If a mailbox is offline
http://support.apple.com/kb/PH14925
Lightning bolt icons next to mailboxes in the Mail sidebar identify accounts that are offline.
To take an account online, click the lightning bolt icon. Or choose Mailbox > Online Status > Take [account name] Online, or Mailbox > Take All Accounts Online.
If you can’t take an account online, make sure you’re connected to the Internet. If a warning icon appears after the account name, click it for more information.
Use Connection Doctor
Some mailbox names can appear dimmed if you don’t have permission to access them, such as “public” mailboxes on a server, or if the mail server is unavailable.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

When I tap my mail, I don't see anything even though all my mail accounts are set up properly, My mail is blank how can I re set it?

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