When I travel abroad my phone shows "no sim" and doesn't work. Help?

Hello.
I have travelled abroad the last couple of years and when I land my phone works for about 5-10 minutes then comes up with "no sim installed" then doesn't work at all.
Roaming is switched on from what my account says so I'm unsure of why this is happening. Could someone please help?
Thanks

Hi .
This is strange.
You will need to give us a call, we may need to update the Roaming settings.
Thanks.

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When I travel abroad my phone shows "no sim" and doesn't work. Help?

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