When I tried to buy a iTunes song it told me to contact iTunes support to process transaction. Where do I go?
When I tried to buy a iTunes song it told me to contact iTunes support to process transaction. Where do I go?
Contact Support.
tt2
Similar Messages
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When I tried to buy something iTunes ask me to contact iTunes support
When I tried to buy something iTunes ask me to contact iTunes support?
Click here and ask the iTunes Store staff for assistance.
(113040) -
on the app is clash of clans tried to buy gems for 20.00
You will need to do what it says, contact iTunes support. Click the Support tab above, then the Get Started link in the Contact Apple Support area and you'll be guided.
Regards. -
How do I fix this?
You can contact iTunes support here : http://www.apple.com/support/itunes/contact/
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My itunes store balance keeps going down. It said I had $1.20 but when I tried to buy a song it changed to $0.20 and then when I added another $25 card it now says I only have $25.02??
Hello babichanjacob
Change how it syncs by enabling Manually manage music and videos, then you can drag and drop the music that you want on your iPhone. Revert it back to test to see if that resolves the issue.
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
In-App Purchases denied "Please contact iTunes Support to complete transaction" when trying to buy Gems in a game.
I want to gem In-app very much. I need to do.Now. I contract itune support. But I have not received the email from Itune support.
about 2 days. -
Shortly my problem when I'm trying to buy any thong there is massage says "Please contact itunes support to complete this transaction????????"
Hi ..
Use the email form here > Apple - Support - iTunes Store - Contact Us -
When I tried to buy some gold on door slammers drag racing it told me to contact itune support
When I tried to buy some gold on door slammers drag racing it told me to contact itune support
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Itunes told me it was downloaded, but when I tried to see a specific album, it told me I had to download Itunes to view it? What is with that please?
Laura WalkerHello there Pam15.
The following Knowledge Base article has some great steps to follow for your issue:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
Specifically:
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Cannot remember answers to security questions. Trying to buy from iTunes for first time on news pad.
If you can't remember your answers you'll have to reset them. See https://discussions.apple.com/docs/DOC-4551.
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When I tried to buy ankimobile for my iPad, I got a message that my account was not accepted in the Australian store, and to transfer to the U.S. store. I don't know how I got to the Australian store and I tried but can't figure out how to get back so I can buy the ankimobile. I have never gotten this message before and never even knew there was more than one store. Is the ankimobile an Australian app? What should I do?
Meadowlark2How to Change the Country for iTunes & App Store Accounts
http://osxdaily.com/2013/05/24/change-country-itunes-app-store/
Cheers, Tom -
HT3702 My card is declined when I tried to buy an application from app store
My account is declined when I tried to buy an application from app stores
Hi ...
Make sure the account number is typed in correctly as well as the expiration date and security code which is located on the back of your card.
And read here > iTunes Store: My credit card's security code or zip code does not match my bank's records
Billing policy is the same for the iTunes and well as the Mac App Stores. -
I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?
Hello Jbamrah,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Best of luck,
Mario -
When im trying to buy an app it says "your purchase could not be completed" PLZ help
When im trying to buy an app it says "your purchase could not be completed"HELP HELP HELP
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
TS1702 i used to play games, but when im trying to buy lives using my apple account, it cannot be..
why my account is disabled when i trying to buy live when i using my game?
These are user-to-user forums, we won't know why.
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your iPad / iPhone / iPod Touch then try logging out of your account on the device by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it
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