When I tried to buy something iTunes ask me to contact iTunes support

When I tried to buy something iTunes ask me to contact iTunes support?

Click here and ask the iTunes Store staff for assistance.
(113040)

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I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many question, i answered them right and im still not able to purchase something. Please Help!

I just added $50 to my itunes account but when i go to buy something, its asking me to answer so many questions, i answered them right and im still not able to purchase something. Please Help!

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

HT201363 I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fi

I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412)

When I tried to buy a iTunes song it told me to contact iTunes support to process transaction. Where do I go?

When I tried to buy a iTunes song it told me to contact iTunes support to process transaction. Where do I go?

Contact Support.
tt2

Why when i put my visa information it ask me to contact apple support

everytime i put my visa card number and then the rest of the info it always ask me to contact apple support and i really dont know why so i aint able to buy stuff at my app store

You can use the email form for contacting Apple here > Apple - Support - Mac App Store - Contact Support

I got a new ipos so i when i try to buy something it asked for my security question and i forgot it how do i buy stuff then

I got an new a ipod and i when i try to buy it asks about my seurity questions i and forgot the anwsers to it

hello????

HT201272 When Im trying to buy something but I cant?

Im trying to buy a 9.99 dollor item and i have 10.10 but It wont let me.

If there's tax in your jurisdiction, it's raising the price of that item to an amount greater than your available iTunes Store credit.
(113212)

HT5312 when am trying to buy something it tells me that i have to ask some account questions like who was your favorite teacher? and i dont remember what i put

am not able to buy stuff because it asks me for some questions when i put my password but i forgot what i put for the questions it ask me

Hi walter,
You are going to have to reset your security questions. I'm attaching a link here that provides two sets of instructions for doing so. The first set is for if you set up a Rescue Email address, the second set is for if you did not. Here's the link:
https://discussions.apple.com/thread/4286784
Hope this helps!
Cheers,
GB

TS2446 My Apple ID is locked because I did not know the answers to my security questions when I tried to buy something. How do I get rid of/ reset my security questions?

I cannot buy any music due to the security questions. I do not have the answers to the questions and I got locked out for trying to answer them. How do I disable the security questions?

Usually you will need to contact iTunes store support but this workaround may help:
-On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
- Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
- Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
- At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

I have 12.80 left from a gift card, but when I go to buy something it ask for my credit card. How do I use up my balance?

If you have a balance, how do you spend the rest of it with out having to put in your credit card info?

Among other things iTunes uses your credit card to confirm that you are a resident of the same country as the store you are using. Occasionally it may ask for you to confirm the details and "prove" the card by putting on a holding charge which it later releases. If you have credit in the store that should be applied to any purchases first, even if iTunes asks you to confirm your details. Your listed credit in the window can become out of date if you use more than one computer or device to make purchases. Signing out of your account, then back in, should refresh the balance.
tt2

My Apple ID is disabled. Earlier this month fraudulent charges were made, and have now been resolved. But when I tried to buy something in the app store, it says my Apple ID is disabled.

I have gone to the apple website and changed my password already. I logged in on settings on my phone with my new password, and a box popped up saying I needed to verify my credit card. When I go there, it says I am disabled still and I can't do anything. Then when I go to the app store, it still says my Apple ID has been disabled. Please help! I am technology impaired...

Hello jek28,
Thanks for using Apple Support Communities.
If you're getting the message that your Apple ID has been disabled for security reasons, then please follow the directions in the article below to resolve the issue.
If your Apple ID has been locked - Apple Support
Have a good one,
Alex H.

I get a message "your purchase could not be completed" when I try to buy something,

I get a message "your purchase could not be completed" when I try to buy something and a recommendation to contact itune support, it happends when I try to buy coins, etc while playing a game does anyone had this issue? how do you fix it?

I am having same problem when I try to buy game items it says same thing with you. I am not a native speaker so even i go to www.apple.com/support/itunes I can't understand instructions how can I solve this prolbum?

I'm trying to buy something on ITunes and it is asking me my security question which I have never have a answer before how do I get fix it

I'm trying to buy something on iTunes and it's asking me security question that I have never gave the answer for

If you log into your account via http://appleid.apple.com, and select the Password and Security section on the left-hand side of that page are you able to set them ?
If not, then from http://support.apple.com/kb/HT5665 :
If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.
If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

When trying to buy from iTunes Store on new iPad, I am asked security questions. Cannot remember answers. What to do?

Cannot remember answers to security questions. Trying to buy from iTunes for first time on news pad.

If you can't remember your answers you'll have to reset them. See https://discussions.apple.com/docs/DOC-4551.

I just got a new laptop, and when i went to go and buy something it asked me to verify my account because this was my first purchase on here. it asked me the security questions but i dont remember exactly what i put. Now my account is disabled. now what?

I just got a new laptop and when i went to go and buy something, it asked for some security question answers cause this was my first time buying on this computer. When i went to go type in the (so what I thought) correct answers, it said they were wrong. After numerous tries, it disabled my account. How do I get the answers sent to my email so i can start using my itunes again?

Go to item 12 in the AppleID FAQ for help with a disabled account.
You can also go to the AppleID support page and click manage your account for additional help.

When I tried to buy something iTunes ask me to contact iTunes support

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