When I tried to open firefox nothing happens. I was able to open another type of browser but not firefox.

Firefox suddenly closed on me while trying to browse a page. When I tried to reopen it nothing happend. I even tried launching from the task manager Nothing. I have loged off and restarted my computer and uninstalled and reinstalled firefox. Still nothing. It's not my internet because I'm browsing fine on explorer. Firefox is my favorite browser and i would hate to not have it but if it does not work I will have to change browsers.

Hi prubright, '''try Firefox Safe Mode''' to see if you can start firefox with that way. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
Try to start Firefox in Safe Mode as follows onWindows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
'''otherwise''', try to boot the computer in [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows Safe Mode with network support] (press F8 on the boot screen) and then see if that allows to start firefox.
thank you

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I have read the thread about turning off dialpad sounds when calling a number. I used to always be able to do this on my 4S but not so since the latest software on the 5. Keyboard clicks are turned off and still have dialpad sound. I've NEVER had to mute.

I have read the thread about turning off dialpad sounds when calling a number. I used to always be able to do this on my 4S but not so since the latest software on the 5. Keyboard clicks are turned off and still have dialpad sound. I've NEVER had to mute to dial before.

I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
Try signing out of your account and restart your iPad.
Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.

HT4101 I have photos on an SD card. when I plug iCard reader into ipd3 it says no photos found. I was able to import some photos at first but not now. What gives?

I have photos on a 4g SD card. When I plug iCard reader int iPad it says : No photos found. I had used this method to a few pics on iPad when I first got it, but it doesn't work now. What gives?

How did the photos get onto the card ? If you copied them onto it from your computer then you need to create a DCIM directory off the root of the card, with the photos underneath it, and the photo filenames need to be exactly 8 characters long (no spaces) plus the file extension i.e. in a similar format as if a camera had created/written them

My RoboForm toolbar did not upload with the update. When I try to add it, nothing happens

Before I updated Firefox, I had a RoboForm toolbar in my browser. It is not there now and when I tried to "Add Toolbar", nothing happens.

Hi,
You may have to enable it via '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''', click '''Extensions''' on the left and look for the entry and '''Enable''' and then add it via '''View''' ('''Alt''' + '''V''') > '''Toolbars''' or alternatively right-click on the '''+''' after the last tab. Please [http://www.roboform.com/support/faq/roboform-v7#faq_firefox see this.]
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins]

When i click on links in other programs, where the link should automaticly open in firefox, nothing happens. Firefox is my primary.

Example:
software for games, where developers post headlines for news. Those are actualy hyperlinks, and should automaticly open in firefox, when customer clicks on the headline. When i click on a headline, nothing happens. They just stopped working a while ago, which is pretty frustrating. Firefox is my primary web browser.
Please help, becouse I've searched and never found a solution for this issue.
Looking forward to your answer, thank you for reading this!

This is a known bug, and has been for years. It occurs when Firefox is your default browser and some glitch (or program) changes that default. Thankfully, there's a fairly easy fix, though it does involve monkeying around in the Registry.
(Note: These instructions apply to Windows Vista and 7 only.)
1. Click Start, type regedit, and then press Enter.
2. Navigate to the following entry: HKEY_CLASSES_ROOT\FirefoxURL\shell\open\ddeexec
3. In the center pane, double-click the Default entry, then remove whatever value is there (it'll probably be a weird string of numbers and commas).
4. Click OK, then exit Regedit.
5. If Outlook and/or Firefox are open, close them, then restart them.
this information was found at[[ http://www.pcworld.com/article/200103/fix_outlook_general_failure_error_for_email_links.html]]
I am using windows 7 pro this issue has drove me crazy for some time, now finally it's fixed by doing the exact same steps as above, hope this works for everybody that is having this problem. I just had to share this with my fellow firefox users. :)

TS1398 I AM TRYING TO MAKE CALLS FROM MY CONTACT LIST AND WHEN I HIT MY CONTACTS NAME NOTHING HAPPENS. WHAT CAN I TRY.

I AM TRYING TO CALL ON FACETIME BY USING MY CONTACT LIST BUT WHEN I HIT THE CONTACTS NAME NOTHING HAPPENS AND ALSO WHEN I TRY TO ADD A NEW CONTACT THE PLUS DOES NOT TAKE ME TO THE ADD INFORMATIOM. I CAN RECEIVE FACETIME CALLS FROM MY GRAND DAUGHTERS. HELP
TOM. VELVETTOUCH

Do you have the "Green Arrow" icon on one of your toolbars? That usually will list your most recent downloads with a button to open the folder where they are saved.
If you don't have that, you can open the full download list using either:
* Ctrl+j
* Tools > Downloads
* History > Show All History, then click Downloads in the left column
Can you find the download listed there and click the "Open Containing Folder" button?
Are you downloading Flash or Acrobat/Reader?
For Flash try: http://get.adobe.com/flashplayer/
For Acrobat/Reader, you may not need an update.
Firefox's plugin check site only recognizes the Adobe XI (11) series as current, but if you have checked for updates in your Adobe Reader X or Adobe Acrobat X product (Help > Check for Updates) then you do not need to update the plugin. For this older Reader/Acrobat version, please rely on Adobe for information on available updates and not the plugin check site.

Minefield just would not open pages, whatever I tries to type in the addressbar the URL just stayed there and nothing happened. Even if I opened a new tab and put a new url again it did not even start loading the page. This is happening since the last upd

Minefield just would not open pages, whatever I tries to type in the addressbar the URL just stayed there and nothing happened. Even if I opened a new tab and put a new url again it did not even start loading the page. This is happening since the last updates from today or yesterday. I already removed minefield and installed it again
== This happened ==
Every time Firefox opened
== today ==
== User Agent ==
Mozilla/5.0 (Windows; Windows NT 5.2; Win64; x64; rv:2.0b3pre) Gecko/20100728 Minefield/4.0b3pre ( .NET CLR 3.5.30729; .NET4.0E)

Create a new profile as a test to check if your current profile is causing the problems
See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also http://kb.mozillazine.org/Browser_will_not_start_up
You can discuss issues with Namoroka 3.6 and Minefield 4.0 nightly and alpha/beta builds at the MozillaZine Firefox Builds forum.
That forum is better suited to discuss such issues.
You need to register on the MozillaZine forum site in order to post at that forum.
See http://forums.mozillazine.org/viewforum.php?f=23

I am unable to open adobe bridge on my mac. When I try to open it nothing happens. When I right click it says the application is not responding. I can also not op en through photoshop. Please help

I am unable to open adobe bridge on my mac. When I try to open it nothing happens. When I right click it says the application is not responding. I can also not op en through photoshop.

Could you see whether Firefox will start in its Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
Here's how:
With Firefox closed, hold down the Shift key while starting Firefox.
A small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Does that work?

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing.

There is a problem when i click the "+" tab to "open a new tab" nothing happens. It use to open new tabs and now it does nothing. Even when i go to "File" and "New Tab" it still does nothing. The only time i can get a new tab to open is if i go to "Help" and click "Firefox Help" then a new tab with firefox help opens.

Hi, were you able to resolve your problem? If so, please mark this question as '''Solved'''. Thanks !

Firefox clears the searchbox on ebay when i perform a search and nothing happens!

Firefox clears the search-box on ebay when i perform a search and nothing happens! The page just refreshes and i can't find any items. It works as normal when i try with IE though..
== This happened ==
Every time Firefox opened
== about 3-4 months ago..

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode

Hi, dears i have a problem in itunes is not opening while i am trying to open it nothing happens i also tried to remove the sc info file but still i have the same problem

hi dera i have a problem whit itunes is not opening.
whil i am trying to open it nothing happens.
i also removed sc info files still i have the same problem
i any one know to how plz..........

You can try mp3val, that might fix them up.
Alternatively, if the files are in a standard <Artist>\<Album>\## <Name> layout then turn off Copy to iTunes Media folder when adding to library and use my script TagFromFilename to fill in the missing information.
iTunes often has an issue handling files with multiple tags. These may be introduced by other software such as Windows Media Player, Winamp, or MediaMonkey. Files may have both ID3v1 and ID3v2.x tags, and if I read the ID3 specification correctly, there is also support for multiple ID3v2.x tags each coded for a different language. When there are multiple tags iTunes behaviour can sometimes be unpredictable. In some cases edits to the metadata can be written to one tag, and visible in Windows Explorer, but iTunes insists on reading back unchanged values from the other. In such cases you can use Convert ID3 Tag > None several times followed by Convert ID3 Tag > v2.3 and whatever iTunes knows about the file will be written back to a clean tag. Embedded artwork is erased so needs to be reattached. Using my script CreateFolderArt before and then after the tag conversions is one way to workaround that part of the problem.
Also of note is that certain pre-defined genres are represented by a code number rather than text so that they can be presented in the local system language. There is always a possibility that Windows and iTunes have slightly different values in the look-up tables for some of these.
tt2

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

When trying to do a recover and update an old iPod touch, "unknown error" occurs and nothing happens. I have followed all the trouble shooting suggestions but nothing works. Ideas?

Hi msclaude,
Welcome to the Support Communities! I'm not sure from your post what steps you have tried, but it sounds like you may need to use recovery mode to address the issue with your unresponsive iPod touch.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
If you can't update or restore your iPhone, iPad, or iPod touch
You can put your iOS device into recovery mode, then restore it using iTunes.
Use recovery mode
You might need to use recovery mode to restore your device in these cases:
iTunes doesn't recognize your device or says it's in recovery mode.
You see the Apple logo onscreen for several minutes with no progress bar.
You see the Connect to iTunes screen.
Learn what to do if you see the progress bar onscreen for several minutes.
To put your device into recovery mode, follow these steps:
Turn off your device and leave it off.
Plug in your device's USB cable to a computer with iTunes.
Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.
When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.Get more help
Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
I hope this information helps ....
- Judy

I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.

I'm trying to download a free trial of InDesign but when I click the download button, nothing happens...does anyone know why? Thanks.

Hello,
sometimes the "opm.db file" is the culprit. In this case you should delete it.
And if it doesn't work still after that, as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
Good luck!
Hans-Günter

Apps on the new iPhone 5 say they are open in app store but when i click on the open button, nothing happens.

I have a new iphone 5. When i download an app it doesn't automatically appear on the homescreens. When I go into the app store I can locate the app and it says it is open. However, when I click the open button nothing happens. I have tried turning off the phone, resetting and restoring. I have signed out of itunes and then signed back in. Nothing is working. When I sync with my macbook pro, I add the new apps to the homescreens and apply but they still don't sync. Please help!!

This is happening right now to countless users. I suspect a server problem. Wait a day and try again.Or let itunes update and then sync (itunes seems to be working for this, I just used it to update apps that do not appear in the update page on my device).

I have installed Firefox but when I click on the icon, nothing happens.

I have just downloaded and installed firefox, but when I click on the icon nothing happens.

In case you haven't solved this by now...
Sometimes your security software will block new programs from accessing the internet. Are you getting any alerts along those lines?
Sometimes Firefox will stall during startup and never display its window. In that case, you may need to manually "kill" the firefox.exe process using the Windows Task Manager before trying to start Firefox again.
You can display the Task Manager by pressing Ctrl+Alt+Esc. Windows 8.1 has a different display than Windows 7, so I have to go by memory. If you see a tab named Applications, check that one first. Then check Processes, and finally check Details. If you find Firefox or firefox.exe on any of those tabs, select it and End Process (or other action to shut it down).
After you are done with the Task Manager, try starting Firefox up again.
See also: [[Firefox won't start - find solutions]]

When I tried to open firefox nothing happens. I was able to open another type of browser but not firefox.

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