When I tried to purchase an app, it said that my Apple ID had been disabled. why is this, and how do I fix this?

This is really annoying, and I hope that someone can help.

If changing your password does not solve it, then contact itunes support.

Similar Messages

I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?

I curently have credit on my itunes account. However when I try to purchase an app, it keeps asking me to update billing info. Why is this when I have credit ?

To purchase from iTunes you are required to fill in an address section under the billing info. You don't have to put in a credit card, just a name and address, so that iTunes can send you receipts later.
I had to do this when I first started buying things from iTunes, you just go to Account>Billing Address> Edit
Niels

I was trying to purchase a book and a popup said that my Apple ID had beed disabled. How do I fix this?

I was trying to purchase a book and a popup said that my Apple ID had beed disabled. How do I fix this?

Hello ashleymls96,
Thank you for contacting Apple Support Communities.
You can use the following article to reset your password:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/TS2446
Regards,
Jeff D.

HT204053 Hi there im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

Hi there
Good greatings
im trying to download an applications and it is saying that ur apple ID has been disabled why ( Note that i am using my credit card in an another id ) and i want to use it in this id to ?

For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

When I Try to update an APP it tells me my Apple ID has been Disabled

I try to update an APP or load an APP and after I enter my password it tells me that my Apple ID has been disabled. I have already reset my password a number of times, and no go. Thought maybe I could delete my account and start over. Any thoughts?

If you delete your account and start over all of the music, apps, etc. that you have purchased through the iTunes store would no longer be able to be updated. It is all tied to your Apple ID account and cannot be moved to another account. I would contact the Apple ID support.

Recently my ipod touch (old version ) was not working correctly, so i deleted everything from it---expecting to start fresh, however when i start it up it continues to stay on the apple screen, what is wrong with my ipod and how can i fix it ?

my ipod doesn't allow me to do the thiings it used to. It would change the time and date and everytime i'd turn it to the correct date it would go back when i clicked a new app. it wouldn't load apps corectly because of this date and time problem. So i decided to erase everything and start fresh. But now it won't even load properly it just stays on the apple screen with the loading spin thing stuck. someone please guide me into fixing this problem

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

When I tried to purchase an app it asked me two questions and will not accept my answers

When I tried to purchase an app it showed 2 questions which I did not know the answer to how can I now purchase an app

If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly???

My grandad has a 1st edition iPad and when he tries to download certain apps it says he needs at least iOS 5? Shouldn't this be updated automatically? Or can this be updated another way? I haven't been to see his iPad so he may not be looking properly??? Any helpers???

The iOS version is not updated automatically, though if he connects it to his computer's iTunes (if it's a recent enough version) he should be prompted as to whether he wants to update.
He should connect the iPad to his computer's iTunes and copy any purchases off the iPad to his computer via File > Transfer Purchases. He may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. He can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
He can then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
His iPad should update to iOS 5.1.1 (which is the only version that is 'signed' by Apple for the iPad 1, it doesn't support iOS 6).

I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do?

I tried to purchase a free app, but a window continues to pop up saying that my Apple ID has been disabled. What do I do? I tried resetting my password but that did not work.
Thanks

Are you able to download the app using your apple ID on a computer? If it is saying your apple ID is disabled that could mean apple had seen fit to disable it for some reason. Check to make sure you don't owe and money on your account or anything.

I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

I'm trying to purchase an app, but I forget the answers to the security questions they asked me. How do I change these questions?

Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(86582)

I have reset my password, but when trying to download an app to my iPhone I am still getting the error message that my Apple ID has been disabled. Do I need to somehow create a new Apple ID?

After resetting my Apple ID password I still am getting the message that my Apple ID has been disabled...how to reset my Apple ID?
Thanks!

Try this...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy and your ID is still diabled...
Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

When I tried to register my iPad, it said that it has a different Apple ID

When I tried to register my iPad, it said that it has a different Apple ID. Why is it doing that?

Because someone else registered it first.You'll have to take it in any way: either to demand you be given a genuinely new article (if it was a sealed-box purchase) or to have it unregistered so it can be truly made yours (with proper proof of purchase, naturally)

When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.

When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.

Have you tried:
- Resetting Apple ID password
- Signing out of Apple ID and signing back in
Also is the correct Apple ID showing up when you try to update the apps?

HT4009 I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

I am trying to install free apps but am being asked to verify payment account first, why is this happening and will I be charged?

Are you currently in the country where your iTunes account is based ? You won't be charged for downloading free apps (some free apps do then allow you to make in-app purchases to unlock extra features, though you can turn that off via Settings > General > Restritions > In-App Purchases 'off'), but if you add or change the credit card details on your account then you are likely to receive a temporary store holding charge to check that the card details are valid and that it's registered to exactly the same name and address as on your iTunes account - that should disappear within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you only want to download free apps then there are instructions on this page for how to create a new account in your country's store without giving a credit card number : http://support.apple.com/kb/HT2534

I cant download apps music etc.when i try to download, a box comes up saying your apple id has been disabled. how do i undisable pls?

i cant download apps music etc.when i try to download, a box comes up saying your apple id has been disabled. how do i undisable pls?

Apple ID disabled
http://support.apple.com/kb/ts2446

When I tried to purchase an app, it said that my Apple ID had been disabled. why is this, and how do I fix this?

Similar Messages

Maybe you are looking for