When I tried to update my iPhone to the newest iOS, it wiped my phone clean! And now it won't activate it. Help!

There is an alternate method in this thread that you can try if you are unable to locate and disable all of your AV/AS software:
https://discussions.apple.com/message/16407629#16407629

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I recently downloaded the new ios 5 software onto my 3gs, and now it won't activate and says 'no sim' on my itunes screen, i know this sim works because it did 30 mins ago and i tried it in other phones since. please help

I just downloaded ios 5 update to put onto my 3gs, it is now saying i need to activate my phone and not allowing me. the phone screen says server is down, when my internet is fine. and my itunes says there is no sim in the phone, i know the sim works as i tried it in another phone to check, and i have also tried a different sim. please help, how do i activate it?

Unfortunately, you might have to wait a little bit. I know how you feel. I can't live without my phone either. The activation servers are probably overloaded with everyone trying to update to iOS 7 today.

HT4623 when i trying to update my iphone 5 to latest ios 7.04 always appeared error when the update almost done about 20 to 30 minutes

when i trying to update my iphone 5 to latest ios 7.04 always appeared error when the update almost done about 20 to 30 minutes

Hello micojen1920
If you are having an issue with updating your iPhone, try it through a different method like in iTunes or through software update on your iPhone in settings. If that does not work then follow the steps in the article below to force a restore on your iPhone. Make sure to back up first and you can always restore from that back up once your iPhone is up to date. The second article will assist you with the back up and restore process.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Regards,
-Norm G.

HT201210 In updating my iphone for the new software ios6. An error occurred and now is asking me to restore settings. But I don't want to lose my data

In updating my iphone 5 for the new software ios6. An error occurred and now is asking me to restore settings. But I don't want torestore setting causing not all of my recent data has been synced and I don't want to lose my data. How can I undo this since i did not hit restore settings, yet i can't do any other move without restoring at this point. Any ideas?

You phone is in recovery mode. Your data is already gone.
Why you would attempt a software upgrade without backing up all your data first is beyond me, but to each his own.
In any case, sorry for your data loss.

I tried to update my iphone 4s to iOS5.0.2 from 5.0.1 and now my phone won't turn it.

Hi there, i recently got my iPhone 4s from Canda and now im using it with an Australian SIm card ( yes it works ).
My iphone 4s is still running on iOS5.0.1 and i just tried to update it through my phone (not on the computer). When it finished updating, there was a picture on my phone with the Plug sign and the Itunes sign. So i thought that i had to restore it, not much of a problem.
After i restored it, the same picture kept coming up. *plug into itunes* and now i cant use my phone.
Someone please help
thanks in advance,
Brian

Sorry i meant iOs5 to ios 5.0.1

HT4623 Trying to update my iphone to the newest version and need more space, want to delete the other space and can't find where to do that or what is even in it? please let m eknow so i can install the new software. Thank you

Want to empty the "other space on my I-Phone any new ideas?

Is there a "New" button at the top right of the Playlists section of Music?
There is no Edit button to delete music, swipe sideways on the song to reveal the delete button. Tap and hold on the artwork in Artists and albums to reveal the (X) button to delete. Or connect the iPad back up to iTunes on the computer and check your sync settings for music to ensure you are syncing the right content.

When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. Cloud and iTunes backup are not working for me. Help!

How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?

Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

When i try to update my iPhone 3gs with new IOS and it won't restore and update

i Tried to update my 3Gs with the new IOS 5 and now it has the plug into itunes sign. I plugged it into itunes and it told me its in recovery mode and it needs to be restored. when i click restore i can only restore and update it but once it is don extracting the software and preps it for restore it tells me it has an unknow error. when i hit ok it tells me to restore it again. i tried all the troubleshooting steps none helped. Any ideas?

I have spent the better part of three days on this. Yesterday I took it to the Apple store and they looked at it and tried to DFU (hold the lock button for 5 seconds, then press the home button along with the lock button for 10 seconds, THEN, let off the lock button continuing til the 'connect to itunes' symbol.
They say that my phone has a bad memory module or logic board. Funny, it worked fine up until I updated. Seems to big of a coincidence to not be related.
The only thing that seemed to get access was using redsnow unlocking tool (my phone is NOT unlocked). I was desparate to try anything. I tried to load a different firmware but still no luck.
I have a blackberry through work that is paid for, so I guess its time to get rid of my iphone plan.

I got a error when i trying to backup my iphone with the usb cable

i got a error when i trying to backup my iphone with the usb cable. After i update to ios7 and also update itunes to last version, i got a message like 'could not back up the iphone, because a session could not be start with the iphone'. does anyone know how to deal with it. I never meet this question before i update to ios7

Hello Lazyboy7,
Thank you for using Apple Support Communities!
It sounds like you are getting an error message from iTunes when trying to manually backup with your USB cord.
I found this article to help troubleshoot what might be going on here:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care,
Sterling

When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me to fix this error soon.

When i tried to update my apps in the app store, i coudn't update because of particular error is irritating me whenever i try to update..[There was an error in the app store please try again later.(20)] Any one suggest me how to fix this error soon.

Yea i deleted all the apps which was purchased earlier with old Apple id ..and nw i installed all apps with my new apple id...Tanq for helping guys (Linc Davis and Dah•veed ).

HT4623 i have ios 4 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?

i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....

It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

I am trying to update my iphone to the latest software version, but am getting a message saying 'make sure your network settings are correction and your connection is active'. i know my connection is active, so how can I fix this problem?

Hi there pamela123456,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
-Griff W.

HT201210 I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

HT4623 I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working f

I have tried to update my iPhone using the iTunes method but it will not work. The message "The iTunes update server could not be contacted. Please check your internet connection or try again later," appears. What do I do? The Internet is working fine.

Have you tried the following troubleshooting document?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
If you end up using the If the iTunes Store opens successfully section of the document, and the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.

HT4623 When I was updating my iphone to the new iOS at the final part (when the syncronization is beind done in iTunes), it never finshed. It's been more than 1 hour and it says "syncronizing step 2 of 4". What to do in this case?

When I was updating my iphone to the new iOS at the final part (when the syncronization is beind done in iTunes), it never finshed. It's been more than 1 hour and it says "syncronizing step 2 of 4". What to do in this case?

Hi lucaloo,
Welcome to the Support Communities!
The article below may be able to help you with this.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
- Judy

When I tried to update my iPhone to the newest iOS, it wiped my phone clean! And now it won't activate it. Help!

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