When I try and add a video from my iPhone it fails to load with a generic error. How do I fix this?

I have been trying unsuccessfully to get a video from my iPhone to load.  It plays just fine on windows media player, but every one I try and add on Adobe gives me the same "Add media failure.  The importer reported a generic error."  what do I do to fix this.?

Here is more information on problems some people have had trying to edit iphone video
http://forums.adobe.com/thread/881246
http://forums.adobe.com/thread/1011411?tstart=0
http://forums.adobe.com/thread/934466

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