When i try and answer a call, i cant hear on the phone, the speaker phone works and the blue tooth work but not the phone.

when i try and answer the phone, i cant hear anything through the phone. the speaker phone and blue tooth work fine.

    Help has arrived, julie_s! I apologize for the delay as I understand how time sensitive this situation is! If you still need assistance with activating the device I have started following you so please follow back and send a Direct Message to review account details.
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Similar Messages

  • My phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

    i have a iphone 5 and my phones imessege has not been working, it connects to my email but not my phone number it says its an option but its in grey and i am not able to click it as an option

    Depending on what iPhone you have when you get to the connect to wifi you should be able to activate your device over cellular data. Try doing a hard reset by holding the home circle button an power button until an apple pops up and the  go through the setup again and when you get to the wifi part a option should be setup with cellular data iPhone 4 and above should give this option sometimes doesn't like showing up that's why u have to do a hard reset first

  • Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort  by kind but that does not work. It arranges all folders but not the files in the folder., Is there

    Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort  by kind but that does not work. It arranges all folders but not the files in the folder., Is there a way to separate raw files from jpegs that are in one folder after downloading from camera when you shoot both together. I tried arrange or sort  by kind but that does not work. It arranges all folders but not the files in the folder.

    Bridge will do the job. View > Sort > ByType. Then you can choose a group of one type and put the files in a separate folder.

  • Why does face time hang up when i try to answer a call?

    When someone calls, It is my face on the screen. I hear the ring and I have a choice to either click the "decline" button or the "accept" button. I click accept. There is a two second pause, then three tones in a row (not the same tone as the phone ring tone) and the two buttons disappear. I never see the other person's face and it reverts to what the screen looked like before the call came in. I have previsouly had chats with this same person on face time so I can't figure out what is wrong. Thanks, David

    Hello David,
    The article linked below provides some useful troubleshooting steps that can help stabilize FaceTime on your Mac.
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Cheers,
    Allen

  • HT1689 when i mke or recieve a call callers cant hear me but i can hear them

    the phone has been doing this since i activated it, im making sure im not hitting the mute button when i answer, the only way they can hear me is if i put the conversation on speaker, in the settings its set to default, please someone help lol

    Make sure youe volume is turned up and your microphone isn't muted.
     Jackson

  • I added greasemonkey and it works with two of my games but not the third one and these are the same type of games Dragons ofAtlantis on Facebook. Why would it work on two and not the third?

    I have windows 7 and firefox 6.0 greasemonkey I had just installed this program

    1. If you break your post into paragraphs it is much easier to read.
    2. I have no idea what your post is referring to, and how - if at all - it relates to iPhoto.
    3. It's a good idea to re-read what you've posted, and ask yourself how it might look to someone who doesn't know you and doesn't know what's going on with your machine.

  • I am new to Firefox and was trying out the customizing tabs feature. I now have three tabs available but not the original tab that came with Firefox, just the three I added. How do I restore the original tab?

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [/questions/833800]</blockquote>
    I am missing the tab that came with Firefox when I downloaded the software.

    <blockquote>Locking duplicate thread.<br>
    Please continue here: [/questions/833800]</blockquote>
    I am missing the tab that came with Firefox when I downloaded the software.

  • I just downloaded the newest IOS software and now my iPhone5 won't pair with the Bluetooth in my car (the car system says it's paired when I try to re-pair it but then when n try to make a call it tells me it doesn't recognize the phone.

    I just downloaded the IOS upgrade, 7.0.2, and now my iPhone 5 won't pair with my Bluetooth in my car, despite repeated attempts to re-pair the two and despite the fact it's been paired fine previously.  The car system tells me it's paired but then when I try to make a call I get another message that says there is no paired phone.

    You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    If that will not work, you can try connecting to iTunes on your computer and see if the activation will complete. Sometimes when thes activation issues arise, you end up having to restore the device again, but first things first. Reboot and see what happens.

  • When I try to make a call it will go straight to speakerphone and I can hear the person talking to me but they cannot hear me, any solutions? I have tried to use the headphones to talk also didn't work

    When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?

    When I try to make a call it will go through and I can hear the other person but they cannot hear me, is there a setting that disables the speaker when using the headphones to try to make a call, also speakerphone automatically goes on when I start a call which I do not like, any suggestions how to fix this?
    I also have this problem...........

  • When i try to make a call it automatically goes to end call and back to my contacts

    when i try to make a call it automatically goes to end call and back to my contacts

    This is a common problem with iPhone 4s (and IOS 5)  There isn't ' anything you can do about it, so you're best bet is to go down to the store and get an exchange. If you have an older iPhone (3gs/4) roll back your update from IOS 5 to IOS 4.

  • When I try to answer a skype video call from someone, the call is ended before I can get it!  As soon as I click on the phone icon or the camera icon, it ends the call.  This only happens from one contact.

    When I try to answer a skype video call on my Ipad (2nd generation), as soon as I click on the phone or video icon the call is ended.  This only happens with one of my contacts.  I can video call them without any problem!  But not in reverse.  Any suggestions???

    You may have better luck posting this on the Skype forum to see if anyone else has had the problem.

  • When I try to install Adobe Reader, I get a legend, like I have a newer version and is not, I have no version installed, I'm from South America, if someone can answer me in Spanish, I'm going to thank

    when I try to install Adobe Reader, I get a legend, like I have a newer version and is not, I have no version installed, I'm from South America, if someone can answer me in Spanish, I'm going to thank

    Assistant screenshot
    adjunto captura de pantalla
    2015-05-02 14:30 GMT-03:00 RahulTyagi4you <[email protected]>:
        when I try to install Adobe Reader, I get a legend, like I have a
    newer version and is not, I have no version installed, I'm from South
    America, if someone can answer me in Spanish, I'm going to thank  created
    by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you> in *Acrobat
    Reader* - View the full discussion
    <https://forums.adobe.com/message/7505705#7505705>

  • I have read the thread about turning off dialpad sounds when calling a number. I used to always be able to do this on my 4S but not so since the latest software on the 5. Keyboard clicks are turned off and still have dialpad sound. I've NEVER had to mute.

    I have read the thread about turning off dialpad sounds when calling a number. I used to always be able to do this on my 4S but not so since the latest software on the 5. Keyboard clicks are turned off and still have dialpad sound. I've NEVER had to mute to dial before.

    I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
    Try signing out of your account and restart your iPad.
    Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.

  • Why do I get "No service" when I try to make a call or send a text message?

    Ever time I want to send a text message this little loading bar at the top stops at ~80% and after a few seconds I loose signal and it says "No service".
    Aslo when I try to make a call I don't hear a thing and then I get "No service". This is messed up and I have called my carrier and they told me to contact apple becquse they should fix it.

    It could definately be a hardware problem if your brother's sim had the same issue. A way to isolate a hardware issue would be to back up your phone and set it up as a new device (http://support.apple.com/kb/HT4137)  Give it a test with no information on the phone. If it still doesn't work, it's a hardware issue. Where you have a 4s, you're definetly still covered in your limited hardware warranty (if you don't have the apple care)  You could then make an appointment at the apple store (http://www.apple.com/retail/geniusbar/) Or call 1800 MY IPHONE to set up a mail  in replacement. Good luck!!!

  • Skype Isn't ringing When I Try To Join A Call or When I Get Call

    I have Windows 7 the newest update and Ive tried restarting Skype, and reinstalling and it hasnt worked. My Skype doesnt ring or anything when I try joining a skype call or when I get a call. It just looks like its calling them and doesnt make a sound and then it looks like it hangs up. Please help, I can give more details if needed.

    Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
    If it then works on your computer's iTunes but not your iPad then try logging out of your account on the phone by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on it

Maybe you are looking for