When I try and download a document from my email I get a message saying "There was a problem with the Windowslive Hotmail Service (a temporay network connectivity issue that has noting to do with your computer

The details are listed in the question. However when I try to send an email message I get a message that says mail can't be sent but when I look in my sent file it shows the message sent.

yes it should be covered using 1 year warranty. You cant get refund unless you have some customer protection program. So call applecare, I dont know the number in the UK.

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