When I try and download an app (iphone 4s) , from the app store a message pops up saying "Not connected to the intunes store
When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".
Try resetting network settings... settings>general>reset>reset network settings
Similar Messages
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When I try to complete an in app purchase a message pops up saying: YOUR PURCHASE CANNOT BE COMPLETED.. I close that and another message pops up saying: CANNOT CONNECT TO THE ITUNES STORE... I am connected to the Internet, can anyone figure this out?
Hello,
Brother please follow these steps
1) SignOut from Your apple itunes account
2) Again Sign In Your iTunes Account
And you can turn off your wifi/internet from your iphone and again turn it on
Kind Regards
AmirKhalid (AKQ) -
I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
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When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported". I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
Any ideas out there?I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work. It says "the connected display is not supported" What's up?
Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content. Try again later. But trying again later doesn't work any better.
Now the only way I can watch Netflix is using my small iPad screen. It appears the problem is with streaming Netflix through my Apple TV -
I just bought An iPod touch 4th generation yesterday, it was working fine I could
Download appl from the store from my iPod without a problem . Today however every time I try downloading something from my iPod touch
it. Doesn't download a message pops up saying " cannot connect to iTunes store" why? I am connected to the Internet and I can easily go on safari and google with. NO problem but everytime I go on the app store it gives me that message can you please help? My iPod isup to date and so is iTunes I so tried bar restarting my iPod and it worked for about 2 minutes the the message kept popping up Again please help me . Thank youIf you restored to factory settings/new iPod and still have the problem that indicates a hardware problem.
Make an appointment at the Genius Bar of an Apple store..
If your iPod is defective and not abused Apple will exchange it at no cost.
Apple Retail Store - Genius Bar -
My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections. -
getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store
Same here.
The account I always use shows this error when I login itunes
But other accounts that i rare use is fine -
I purchased a macbook air from someone on craigslist, and when i try to download iPhoto, it tells me that these apps were already designated to another apple id. any way to reset the app store from thinking it's still alligned with him? Lion was reset already, but this isn't. If i download on my mac mini, will i then be able to retrieve the download on my air?
Hi...
On the MBAir drag the iPhoto app to the Trash, empty the Trash.
Then try purchasing and downloading iPhoto.
You can re download iPhoto on all your authorized Macs. To authorize the MBAir, launch iTunes. From the menu bar click Store > Authorize This Mac. You will be prompted for your Apple ID and password.
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase. -
When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?
With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes -
When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch
Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3. Tap on your Apple ID
4.Tap "View Apple ID"
5. Enter your user name and password.
6. Tap "Country/Region."
7. Tap "Change Country/Region"
8. Select the country/region where you are located.
9. Tap "Done".
Note: If the change doesn't take effect, sign out of account and sign in again. -
When i try and download a FREE app its asking for payment verification?
When i try and download a free APP its asking for my credit card information? what do i do?
There are only two ways to purchase apps without a credit card. You can either redeem an iTunes gift card or create a new Apple ID to use without using a credit card by following these steps exactly: http://support.apple.com/kb/ht2534.
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When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
When i try and download a app or a song it says waiting for about 3 secs then just doesnt download
someone please help
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When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?
That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Someone else's apple id pops up when I try and download an app. How do I change it to mine?
Someone else's apple id comes up when I try and download an app. How do I change it back to mine?
Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID. -
When I try and download an app from the app store it says your apple Id has been disabled How do I fix that
See:
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Apple ID Disabled: Mystery FINALLY...: Apple Support Communities
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