When I try and open firefox now,I get a Run box that comes up and no matter what I click I get an error message.

I have had a problem on my computer with a virus and after several days running different programs to clean up my computer and once it was clean the people over on PCHF suggested I do some things to make my computer more secure. While all this was going on I upgraded firefox to the latest 3.6.12 update, and added a fire wall, (Zonealarm). I updated everything on the computer with the latest and the greatest.
I also was running a guest account on the computer as my main internet account and from what I understand the default guest account is not supported by the new zonealarm firewall so I decided to create another user account and then transfer all my user files off the guest account onto the newly created account that would have zonealarm support.
Before this time I had ie explorer and firefox both working on all three of the user accounts on the computer and after all this work I can only get firefox to work on the newest account. When I try to connect to the internet on the other two accounts I get a box that pops up, 'Run as' with several things to click and no matter what I click I get sent to an error page with an error message: An error occured while processing your request. then and error message ....Ref # 97.dzd0060.1291309687.11103569
Ie explorer will work on all 3 accounts but firefox seems like it wants to be hard to get along with. I don't think it is anything bad that is wrong, probably just a simple click of a box somewhere but I have read every thread on several forums over the past week and I can't find that box.LOL

See:
* [[Firefox is already running but is not responding]]
* http://kb.mozillazine.org/Profile_in_use

Similar Messages

  • I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

    I have an apple tv 3rd gen and when i try to open HBO GO it loads but then the screen comes black,it doesnt work.what can i do?

    Welcome to the Apple Community.
    Try the following steps, check whether things are working after each step where appropriate, before trying the next.
    Restart the Apple TV (Settings > General > Restart).
    Restart the Apple TV by removing ALL the cables for 30 seconds.
    Restart your router.
    Reset the Apple TV (Settings > General > Reset > Reset all settings)
    Restore the Apple TV (Settings > General > Reset > Restore)

  • When I try to open Firefox, it says it is running in the Task manager, but will not open until the memory has reached about 100,000k. Also, it keeps NOT responding all the time, and freezes up.

    I have done everything on the support page. I am running Windows Vista, and I am running Firefox 4.01. I have even tried running in safe mode. I have updated my plugins, and then disabled plugins and extensions.

    Hello Pohaku66, any luck if you [https://support.mozilla.org/kb/firefox-already-running-not-responding#w_remove-the-profile-lock-file remove the profile lock file] ?
    thank you

  • After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

    After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

    When I try to open Firefox I get a message saying it is already open. However it is not open and i cannot access Firefox

    See:
    * http://kb.mozillazine.org/Recovering_a_missing_profile
    * http://kb.mozillazine.org/Profile_in_use
    * https://support.mozilla.com/kb/Firefox+is+already+running+but+is+not+responding
    If it happens after you've closed Firefox and want to restart the see these:
    See "Hang at exit":
    *http://kb.mozillazine.org/Firefox_hangs
    See "Firefox hangs when you quit it":
    *https://support.mozilla.com/kb/Firefox+hangs

  • Error when I try to open Firefox. Says Firefox is running in the background and cannot open. Suggests closing that window or restart system. This has happened several times recently. I reinstalled but am still getting the error. Any thoughts?

    I am getting an Error when I try to open Firefox that Says Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. This has happened several times recently. I deinstalld and reinstalled but am still getting the error. Any thoughts?

    This happens to me as well. However, I have a shortcut on my desktop as well as my quick start bar. When this has happened to me, I can usually log back in without restarting, by using the shortcut on the desktop rather than the usual quick start bar.
    I know this sounds weird, but it has worked for me about 80% of the time.

  • WhenI close firefox, and later when I try to open firefox again, it says it is already open, although it shows to be closed---don't know when it is closed or not, don't like this

    When I close firefox, it closes, then later when I try to open firefox again a message opens and says firefox is already running, ---have to open task manager to close firefox before it will open again, browser may have been open for hours and didn't show to be---why does this happen, don't know when firefox closes or not------

    https://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_at_exit

  • I DOWNLOADED FIREFOX 10 ON MY WINDOWS 7 COMPUTER I REBOOTED AS TOLD BUT WHEN I TRY TO OPEN FIREFOX IT SAYS IT HAS TO BE REBOOTED; WHEN I TRY TO UNINSTALL IT SAYS IT HAS TO BE REBOOTED OVER AND OVER AGAIN in English

    I DOWNLOADED FIREFOX 10 ON MY WINDOWS 7 COMPUTER I REBOOTED AS TOLD BUT WHEN I TRY TO OPEN FIREFOX IT SAYS IT HAS TO BE REBOOTED; WHEN I TRY TO UNINSTALL IT SAYS IT HAS TO BE REBOOTED OVER AND OVER AGAIN in English

    Exactly what did you do to "try to transfer all of yoru photos" to the iMac?
    LN

  • I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document.

    I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document. Can anyone give me assistance?

    Hi Mbs@adobe,
    It sounds to me like you're trying to open a PDF via one of the Acrobat online services, not via Acrobat. Did you install the file that you downloaded after you signed up? Once you do, Acrobat will be installed on your computer, and you can run it locally (you don't access an Acrobat Pro subscription via the web--it works just like a version of Acrobat that you might purchase from the Adobe Store, or a large retailer).
    Then, you'll open the Acrobat application from your desktop and choose File > Open to open your PDF file.
    Please let us know how it goes.
    Best,
    Sara

  • A program called "tudosearch" interferes with my Firefox - it always comes up when I try to open Firefox or if Firefox tries to call up another program. I can not find a way to get rid of it.

    When I try to open Firefox, a window comes up saying that Firefox can not run Tudosearch. I then have to exit this window before I can go on. It also comes up when I try to go to another website while in
    Firefox. I can not find the program "Tudosearch" on my computer therefore I can not remove it. Any suggestions?

    I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

  • I get an error message when I try to open Firefox, telling me I cannot have multiple copies open.

    I'm using a G5 Power Mac. I have several internal hard drives. I also have two copies of Firefox. I have started up using a different drive and now when I try to open Firefox, I get the message that I cannot have multiple copies of the program open at the same time, but there not...

    See: http://support.mozilla.com/en-US/questions/796303
    The user-agent detection was incorrectly identifying FF4 as a mobile browser, in turn redirecting to a mobile version. Install the following addon to workaround this problem until it's fixed: https://addons.mozilla.org/en-us/firefox/addon/xhtml-mobile-profile/
    Barb

  • When I try to open Firefox, MSN pops up even after I specified Firefox as my default browser. HELP!

    I downloaded a VIAO update, now can't open Firefox. When I try to open Firefox, MSN opens in HTML. I access my mail from I.E. I've also had problems with my facebook page. Ran virus scan and Malwarebytes. All my bookmarks and favorites are on Firefox.

    Check that you do not run Firefox as Administrator.
    Right-click the Firefox desktop shortcut and choose "Properties".
    In the Compatibility tab, make sure that Privilege Level: "Run this program as Administrator" is not selected.
    You also need to check the Properties of the firefox.exe program in the Firefox program directory.
    If you can't make the changes then you need to start Windows Explorer as Administrator.

  • When I try to open Firefox, I get an error message that begins "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory...could not be located..."

    When I try to open Firefox, I get an error message that reads "The procedure entry point ?CreateDrawTargetForCairoSurface@Factory@gfx@mozilla@@SA?AV?$TemporaryRef@VDrawTarget@gfx@mozilla@@@3@PAU_cairo_surface@@ABUIntSize@23@@Z could not be located in the dynamic link library gkmedias.dll.
    My only option is to click okay in the Error Message Box, but Firefox will not open then.

    Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
    *(32 bit Windows) C:\Program Files\Mozilla Firefox\
    *(64 bit Windows) C:\Program Files (x86)\Mozilla Firefox\
    *http://kb.mozillazine.org/Installation_directory
    Download a fresh Firefox copy and save the file to the desktop.
    *Firefox 17.0.x: http://www.mozilla.org/en-US/firefox/all.html
    Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
    *Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    Try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/

  • I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

    I transfered data from my old Mac, but now it tells me "No Access" when I try to open the files. How can I fix that?

    That's the problem, then. The files are under your 'old' user account. You should be able to access them if you log into your old account. However, that's not going to let you move them to your new user account. It's for situations like this that I always create a root user account (although I seldom access it). With a root user account, you can copy files from one user account to another. Note that someone may come up with a better idea than what I would use, but here goes.
    Read http://support.apple.com/kb/ht1528 and set up a root user. Then you can transfer files from one account to another. If you like, you can delete this account after you've moved your files.
    Good luck,
    Clinton

  • When I try to open firefox it comes up with an error message stating that Microsoft Visual C++ Runtime Library error abnormal termination

    When I try to open firefox it comes up with an error message stating that Microsoft Visual C++ Runtime Library Runtime Error! Program...al Settings\Application Data\Mozilla Firefox\firefox.exe
    abnormal termination

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]

Maybe you are looking for

  • Error in EEWB when  a n Extension is changed

    Hello, I need to add some more custom fields in Opportunity tab. There were already some existing fields created using Project Extension(say it is PE1) in EEWB. But I am facing some problems (1) To add the new ones, when I created a new Extension PE2

  • Cannot you dequeue message with out namespace after upgrade to 10.1.2.0.2

    Currently we are using bpel version 10.1.2.0.0 and trying to upgrade to 10.1.2.0.2 we have added below two lines in schema to fix the namespace issue in 10.1.2.0.0 xmlns:nxsd="http://xmlns.oracle.com/pcbpel/nxsd" nxsd:version="DTD" This is working gr

  • NON CUMMULATIVE KEYFIGURE

    hi everybody & kalpana,   i need brief notes regarding Non-Cumulative keyfigure.start routines & update routines.    plz help me in this issue.

  • PI webservice

    Hi We have created a PI webservice and provide the wsdl to a SOAP client. Now they want to consume it and pass the PI credentials to it. How can that SOAP client pass the PI credentials in their code ....is there a specific way or they can just add t

  • Student version of Adobe Photoshop CS3 Extended version question!

    My school is now offering the student version of CS3 Extended. Is there any difference at all in the student version versus a full retail version? Any help is appreciated!!!!!!