When I try and purchas an app with my debit card,it says "select another payment method". What do I do?

When I try and purchas an app with my debit card,it says "select another payment method". What do I do?

"You may be able to use other payment types in your country, like debit and Maestro cards. Too see all accepted payment methods, follow these steps:"
So they are still accepted in some areas

Similar Messages

  • When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

    When i try and download an app i get an error message saying 'error 1004 please try again later' what is this, and what shall i do?

    That's what I found about error 1004 in this article: http://support.apple.com/kb/TS1275
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • Why when I try and login to iTunes with my apple ID it says that it hasnt been used with iTunes store before and then does nothing?

    I just got a apple ID and an iPod touch and when I'm trying to sync it to my iTunes and try and log on it says that my apple id hasnt been used in iTunes store before and wont let me do anything...?

    No iCloud account previously.  Message suggests I need to give email address in account username/I'D which isn't my Apple ID which is something different to an email address?

  • When I try to install an app I always get a Message saying that may password is incorrect, I have change My password Many times, what can I do?

    When I try to install an app, I always get a message saying My password is invalid
    What am I doing wrong?

    Try this:
    Settings > Store
    Tap on Apple ID
    Sign out
    Sign in with correct ID and Password
    Try to download app again.

  • My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

    My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
    Has anyone else had this problem? If so how can I fix this?

    Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it.  So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
    Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID).  If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

  • HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

    With a standard account you need a valid payment method even for free apps.
    From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
    Contact iTunes

  • When I try to sync my apps with iTunes this message pops up: "cannot sync apps with iPhone because the apps on iPhone cannot be determined." Any ideas?

    When I try to sync my apps with iTunes this message pops up: "cannot sync apps with iPhone because the apps on iPhone cannot be determined." Any ideas? It has always worked in the past...

    On you iPhone, force close all the Apps in the multitask window.
    Follow these steps to force an app to close:
    From the Home screen, click the Home button twice. 
    Tap and hold on the app. 
    When it starts to jiggle, tap the to close it one by one until all cleared
    Now do a Soft reset of your iPhone:
    Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, connect to sync and see if this resolves the issue.

  • Someone else's apple id pops up when I try and download an app.  How do I change it to mine?

    Someone else's apple id comes up when I try and download an app.  How do I change it back to mine?

    Settings > iTunes and App Store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
    It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

  • When I purchase and app or update it, it comes up with 'There is a billing problem with a previous purchase. Please enter another payment method'?

    So when I go to update my apps and/or purchase them, a pop up comes up saying 'There is a billing problem with a previous purchase. Tap continue and sign in to view billing information.' So I press continue and sign in, then it goes to my 'Payment Method' page. In red writing below, it says 'There is a billing problem with a previous purchase. Please enter another payment method.' Because I used a MasterCard for my last purchase, it won't let me change it. I redeemed my account from an Itunes gift card to $20 but I cannot use it as it doesn't give me the option of using it. My only billing options are either a Visa Card, MasterCard or Amex Card. Please help me if possible!!!

    same here. i was using a visa card ...now  i can't because of this "error". my account is not empty, info is correct, don;t understand why this is happening. Two days ago it was working fine, then i wanted to update an app, and this stuff begins.
    Help:)

  • On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

    On the App Store I try to purchase an app with an apple card and it says purchase could not be completed?

    Hey Packerz48,
    Sounds like you might have an Apple Store Gift Card instead of an iTunes Gift Card.
    You can use your Apple Store Gift Card at the Apple Online Store or Apple Retail Store. iTunes Gift Card or iTunes gift certificates are for for purchases on the iTunes Store, iBooks, App Store, and Mac App Store.
    via: Redeem Apple and iTunes Gift Cards
    http://www.apple.com/gift-cards/
    All the best,
    Delgadoh

  • When I try and download an app (iphone 4s) , from the app store a message pops up saying "Not connected to the intunes store

    When I try and download an app , from the app store a message pops up saying "Not connected to the intunes store".

    Try resetting network settings... settings>general>reset>reset network settings

  • I have the iphone 5 and when I try and get new apps it says an unknown error has occurred.  The password is correct

    I have the iphone 5 and when i try and get new apps it says an unknown error has occured.  The password is correct.  A couple of times i have seen a little glitch in small lines of pixels across the screen.  Started happening about the same time.....????

    Did you read my response in your first post? Look here.
    https://discussions.apple.com/thread/4912178

  • When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    When i try and download a app or a song it says waiting for about 3 secs then just doesnt download

    someone please help

  • When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

    when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

    Hello Alark26,
    Thanks for using Apple Support Communities.
    If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
    Note: The hosts file may be blocking the iTunes Store.
    Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
    Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
    To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
    You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
    Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
    Drag the original hosts file to your desktop.
    Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
    When Notepad opens, choose Edit > Select All.
    Choose Edit > Delete.
    Choose File > Save.
    Close Notepad.
    Right-click the duplicate file, and choose Rename.
    Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the iTunes Store.
     If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues. 
     Learn more
    If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
    Can't connect to the iTunes Store - Apple Support
    Take care,
    Alex H.

  • Getting this message when I try and download an app... We're sorry, we cannot complete your request tot he Itunes store

    getting this message when I try and download an app on my new Iphone 4s... We're sorry, we cannot complete your request tot he Itunes store

    Same here.
    The account I always use shows this error when I login itunes
    But other accounts that i rare use is fine

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