When I try and restore iPod it says unable to perform
When I restore my iPod, it says I am not allowed
If you're unable to do the Restore, go into Recovery Mode per the instructions here.
Similar Messages
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when i try and restore it, it says unknown error, Itunes is fully up-to-date, ive changed ipod charger chords, ive put in different usb drives also (HELP)
I searched the iPod Touch forum for "iphone in recovery mode" and it appears there are two possible solutions:
- Place the iPod in DFU mode and then restore it>
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Use this program to get it out of recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode | Jaxov -
when i try and activate facetime it says "Unable to verify email because it is already in us. It obviously is in use as it is my email address do not get it
Try signing out of FaceTime and turn it off in the settings. Restart the iPad, go back into FacetIme and turn it on again and then see if it will accept the email address.
Settings>FaceTime>Apple ID, tap the ID and tap sign out. Turn off FaceTime. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Log back to Settings>FaceTime>On and try to sign in again. -
We forgot the password on our Itouch. It is now locked and can't be charged or restored? When we tried to restore it from our computer it gave us a message -
Apple has some suggestions here that may help:
http://support.apple.com/kb/TS3694
Regards. -
My ipad mini is disabled and says try again in 24,434,453 minutes?! When i try and restore it, itunes says my ipad needs to respond. i can't unlock it to respond because it's disabled?
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.
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After I tried to update my iPod 4 to iOS 5, my screen turned to the USB cord pointing to the iTunes symbol. When I try to restore it, it says that the 3014 error has occured. I went to check for support on iTunes and I did download the latest version of iTunes (11.1.1). I tried to restore it again and the same error occured. I dont understand half of the instructions for the resolution of the 3014 error code so I did the instructions that I understood and nothing has changed. Please tell me how I can fix it.
Just what do you not understand?
Did you try:
Try to restore from another known-good computer and network.
Error 3014
This error occurs when iTunes can't reach gs.apple.com in a timely fashion. Follow the steps below to contact the iOS software update server gs.apple.com.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem -
iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?
The iPod 3g will only support iOS up to 4.2.1 and nothing beyond that.
Allan -
My ipod has been disabled for 22,777,704 mintues and when i try to restore it is says it cant be restored because the ipod is locked. there is no where to enter the password. i font have the computer it was originally synced with. help please!!
Hi saraali,
Follow the instructions in the support article link below that best apply to your situation:
http://support.apple.com/kb/HT1212
Cheers,
GB -
My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error
Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017] Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017] Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017] Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017] Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017] Depth:5 Error:Exception at :0:
[01:41:37.0017] - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards. -
I had backed-up my iPhone and when I try to restore it it says that the back-up is corrupt or the iPhone is not compatible. I had a bunch of pictures that I need from that restore. Is there any way to get them back? I did the back-up to my Macbook
If the backup is corrupt, there is nothing that can be done.
For what reason did you choose to not copy the pictures off the device to a computer prior to attemping an update or whatever caused the need to restore? iPhones are not intended as sole storage of any media. -
whenever i connect my ipod touch 3rd gen to itunes itunes responds really slowly and when i try and sync it it says sync in progress on my ipod screen but then is stuck with "verifying "matts ipod" at the top of itunes and stays like that for ages.. help
You buy one and only one download.
As it should have been transferred to your computer when you synced, you can contact itunes support and ask for an exception.
http://www.apple.com/support/itunes -
I started my update for ios 5.1for iPhone 4s and cancelled it have way through now it says it's downloaded but really it's not the update is still there and when I try to update it it says unable to install update : an error occurred installing iOS 5.1 ?
See Here... Unable to Update or Restore...
http://support.apple.com/kb/HT1808 -
I recently got an icloud account and now when I try and sign in it says the e-mail account is already taken. How do I get in to my icloud account?
I wouls also like to know how to download pics off of my ipod 5th generation onto my PC computer through icloud or any other way.It sounds like you are trying to create a new icloud account, not just logging into an existing account. When you type in your Apple ID and get that error, it's because you are trying to create an account using the same ID that is already being used in another account.
Go to Settings>iCloud and scroll to the bottom of the screen. If you are logged in, press the Delete button, then try logging in with the existing ID.
As for pics, the most secure way is to connect ipod to PC with USB and look at the Photos tab for your device in iTunes. Using Photo Stream is another way, but it doesn't always work, depending on conditions. -
Hi Ive moved photos but they appear as duplicates in iPhoto. When you try and open them it says Photo can't be found. I have thousands. How do I get rid of these images?
Also I have many duplicate photos (from backups) It would be great to be able to remove all duplicates at one time, like in Itunes.
Can this be done?You moved what photos from where and to where?
Are you running a Managed or a Referenced Library?
A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.
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