When I try and use email from within Firefox, it brings up settings for a previous provider. How do I change this?

Hi, I used to have an earthlink account. No longer. But when I'm in a Firefox internet page that has the option to email from that page, it brings up the old account. How do I fix this to reflect my new outgoing mail account?

See this support article - https://support.mozilla.org/en-US/kb/change-program-used-open-email-links

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My mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please help. I have tried lots of things now and cannot solve it.

When i try to send email from my ipad i get the message The recipient "£)()&&£)" was rejected by the server. This has only just started to happen and I don't know why. Please can someone help. I have tried lots of things now and cannot solve it.

"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

When I try to send email, I get an error message saying it doesn't allow relaying, how do I fix this

When I try to send email from my ipad, I get a message stating it will be stored in outgoing because it was rejected due to relaying? How do I fix this. I don't even know what relaying is.

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

HT1923 My install won't work Irun the exe file,and when I try to use it, I get the message that Apple applications support is missing. How do you fix this?

Anyone have any ideas?

But I can't... find... it... It's not there.
Unless you're talking about the entire Mozilla Firefox folder (which isn't what the thing you copied says,) there is no installation folder.

HT4059 when I try and open epub books on my ipad it says the format is not recognised how do i solve this

I have transferred my epub books into the itunes file and synced my ipad but when I click on them I get an rror message that says
"It is formatted incorrectly, or is not a format that iBooks can open"
Can anyone help me here?

You may need to contact iTunes support for this: http://www.apple.com/support/itunes/contact/

When I try to send email from phone I get message net sign in failed and the messages won't send

Why do I get the message net sign in failed when I try to send email from my phone? This just started about a week ago and I am unable to send email.

Hello yinz!
Let's get those emails sending! When you get the message, does the device prompt you to sign in to your email? If so, does it give you a different error message? The same? What type of email is it? Are you able to send/receive if using the PC? One option is to uninstall, then reinstall the email account from your device. Please give that a try and keep me posted on the results.
Thanks so much,
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

When I try to send email from my iPad and iphone it says that I have the incorrect username and/or password, but I know they are correct, can someone help me?

When I try to send email from my iPad and iPhone it says that I have the wrong username and/or password, but I know they are correct. Can someone help me?

"Your email account" means to tap on the name of your email account. Whatever it is listed as in the settings.
In my mail settings, one of my email accounts is a Comcast account. I tap on the Comcast name and it brings up this window.
Then I tap on the arrow under the Outgoing mail server smtp setting to get to the next window.
In the resulting window, I then tap on the arrow next to the smtp server under the Primary Server setting.
That brings up this window in which I check to make sure that my user name and password have been entered correctly. If those items are missing, enter them in the appropriate fields and then tap done.

TS1702 When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

When I try and use the Kindle app on my touch it keeps telling me to register the kindle. I register it using the account and password I used to get the app but it tells me there is no customer found for the email address and password. help

No, it is asking you to register with your Amazon user id and password. Your Apple ID won't work.

Error when i try and send email

ok, i promise this will be the last time for awhile i turn to you guys for help.
I'm trying to connect to a external smtp server using the bytearray classes:
          var myMailer:SMTPMailer = new SMTPMailer ("outbound.mailhop.org", 2525);
                              myMailer.authenticate("password", "login")
                              myMailer.addEventListener(SMTPEvent.MAIL_SENT, onMailSent);
// event dispatched when mail could not be sent
                              myMailer.addEventListener(SMTPEvent.MAIL_ERROR, onMailError);
// event dispatched when SMTPMailer successfully connected to the SMTP server
                              myMailer.addEventListener(SMTPEvent.CONNECTED, onConnected);
// event dispatched when SMTP server disconnected the client for different reasons
                              myMailer.addEventListener(SMTPEvent.DISCONNECTED, onDisconnected);
// event dispatched when the client has authenticated successfully
                              myMailer.addEventListener(SMTPEvent.AUTHENTICATED, onAuthSuccess);
// event dispatched when the client could not authenticate
                              myMailer.addEventListener(SMTPEvent.BAD_SEQUENCE, onAuthFailed);
                              myMailer.sendHTMLMail ( "[email protected]", "[email protected]", "test smtp", "<br><b>Picture from HTML :)</b>");
It seems to connect just fine but when I try and sent the email this is the error i get:
554 SMTP synchronization error
I have never seen this error before and when i try and google it there really isnt much info on what causes the issue or how to fix it.
I've stumped you guys before but I'm hoping this one isnt one of those questions!!
Thanks
Jorge

I don't think AIR support SMTP protocol, refer: http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/flash/net/URLRequest.ht ml
For content running in Adobe AIR, files in the application security sandbox can access URLs using any of the following URL schemes:
http and https
file
app-storage
app
However, I suggest you to open a new bug report on this over at bugbase.adobe.com. Please include sample media, code, project or app to help us reproduce the problem.
Thanks a lot.

I am trying to store music for two different iPods on the same computer, against two different Apple IDs. When I try and download content from the Cloud I get an error message?

I am trying to store music for two different iPods on the same Windows 8 computer, and when I try and download content from the Cloud I get an error message. Is it possible to have two different Apple IDs on the same computer?

Unfortunately you've discovered too late how important it is to maintain an up-to-date backup of your iTunes library (and all other data of value). You could, before wiping the drive, have considered making use of a commercial data recovery service that could (albeit at considerable cost) have extracted your library from the hard disk, even if virus infected.
In the absence of that option, you will need to restore the content of your library from its original sources:
Depending on your location, you may be able to re-download any iTunes Store purchases that are still available on the Store
Likewise, most digital purchases from Amazon (including auto-rip copies of purchased CDs) should be available from the Amazon Cloud and via the Amazon Music application - the same may be true of other commercial sources for digital downloads
Content imported from your CDs will have to imported again
The specific situation that you describe regarding the music imported from your friend's external HDD suggests that either the source is badly organized and/or originates from a source other than iTunes (other media players may use alternative tags for information like artist, title, album, etc. that are not wholly consistent with how iTunes handle these). Without details of the issues you're seeing it is difficult to suggest a remedy other than going through the media album-by-album, track-by-track, and correcting the inconsistencies.
In the absence of a backup or access to the original library data there is no option other than painstakingly recreating your library as described above. As you do so, you'll now realize how important creating and maintaining backups are - in my case I have at all times three separate duplicates of my library, in two different locations, where none is ever more than a week old compared to the content of my master library.

When I try and download photos from my camera, the system automatically launches Photo Viewer in Win 8.1. This causes my Adobe Bridge to lock up.

I recently bought a new computer with Win 8.1 installed. When I installed CS6 64 bit, the installation went seamlessly. My problem is that when I try and download images from my camera, it automatically launches the Windows Photo software to download the photos. I would like to use the Bridge to do this for several reasons. If I turn off the Windows Photo program, it takes me back to Bridge but when I click on Download Photos, it causes Bridge to lock up.
If I click on download photos before I turn on my camera, it does not find the camera (as expected) but then I turn on the camera and reset list and Bridge finds the camera and I can download the photos. Then if I try and download additional photos, Bridge locks up and I need to turn off the software and reboot the computer in order to get anything to download.
I have gone to the System Settings and changed the AutoPlay settings to automatically select Bridge when I download Pictures...I also selected Bridge for the Memory Card. Under Devices, my camera is listed and that is set to "Import Photos and Videos"
Any suggestions?

See my response to your other post.

I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I c

I have Adobe Photoshop CS4 and have just upgraded my Mac operating system to Yosemite with the newest version of Java 2014 running. When I try to access Photoshop from Bridge or directly open it asks for a Legacy Version of Java 6. As I am a pensioner I cannot afford an upgrade does anyone know of a work-around for this problem?

Hi Daddyfred,
CS4 Photoshop has not been tested on Yosemite. But still you can try the Java 6 update using the below link.
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Thank you for posting on Adobe Forums.

I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

I've been given under warranty what us supposed to be a new iPhone 5. When I try and restore it from my iCloud it keeps asking me to sign in with two other Apple ID's that are not know to me. Why is this?

Adding to KC7GNM's remark (with which I agree), the iPhone 5 you received is very likely refurbished. It is not brand new out-of-the-box, never before used.

Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?

Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?
I updated itunes and everything but nothings working and i just can't figure it out?
Everytime i restore the stupid thing, it never pops up in my itunes again like its supposed to!

Loop
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When I try and use email from within Firefox, it brings up settings for a previous provider. How do I change this?

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