When I try and use my CAC (Oberthur V5.2) in Lion, it tells me to insert my CAC card. It is in and the green light on my SCR331 is flashing green. Any ideas on what's going on?

I am trying to access the Air Force Web sites. I used to be able to access my web mail. Now, I can't even get there. I can access no web sites, despite MAC saying that they should be accessible as native.
Any ideas?

Your USER AGENT information is Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/6.2.3 Safari/537.85.12
Every webserver that receives a request from your browser is able to determine the HTTP USER AGENT information unless it has been removed by some software (e.g. firewall) before the request was trasmitted.

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I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?

There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement.

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear and the setup menu says there is an error. Any idea of what is happening?

I am trying to setup my new time capsule but it is not working. after entering the airport utility and locating the TC, after I tell the program to continue, the unit just disappear from the menu and the setup menu says there is an error. I tried using the wireless connection, and also the cable, but none worked. Any idea of what could be happening?

What are you setting it up as.. join wireless network .. the very worst setup, it will disappear.. reboot the whole network in order modem. router TC.. clients and it will likely reappear.
Tell us what network setup you are using..
If you setup with cable to a computer completely isolated from the network with TC also isolated.. finish the setup of everything you want. .before update.. then plug it into the network. .then restart everything in correct order.. it will work most of the time.

When syncing my iPhone 5 to my Windows XP computer and iTunes is trying to download my apps and it just keep adding up the hours remaing (now up to 5000 hours). When I try and shut iTunes down it locks my computer up. Any ideas?

What is up with this?

In order to get those to work you will have to upgrade to Snow Leopard 10.6.8.
Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
but nobody knows for how long it will be available.
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard, preferably the full 10.6.8 combo updater.

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any ideas of what's going on?

I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any idea of what's going on?

Welcome to the Apple Community.
Try repopulating iTunes with the problematic files.

HT3728 since Oct 25 my time capsule is not working properly. I enter the time machine to check my backups and the only thing I see is balck screen on every single day since I put it to work on my house. Any ideas on what's going on?

I am having problems with my time capsule.
It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
Was not like this before Oct 25...
Any ideas on what's going on and what should I do to make it work again?

Check the USB cable first to make sure that it is operating correctly on another connection.
You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
You may need to use the powered hub even if the hard drive has its own external power supply.

HT1386 Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?

What are you trying to sync?
I see you are on ios 7.
I also had upgraded my iPad Mini to ios 7 & then the 1st time I tried to open a Numbers file that was set up to sync w my MacBookPro, I got a warning that I would not be able to sync it any more w my Mac until I upgraded to Mavericks.
So if you are trying to sync Numbers, Pages or Keynote files between your iPad mini in ios 7 and a Mac that hasn't been upgraded to Mavericks that could be the problem.
I was very shocked to get that message since I bought Numbers on the iPad so that I could have a particular file on both devices & keep them synced. I had no clue when I upgraded to ios 7 on the iPad Mini that it would make it so the files in the iWorks apps woudln't sync any more.
So I finally decided to go ahead & upgrade to Mavericks after carefully preparing & updating other software so that it would work w Mavericks. But I got error messages so haven't even been able to download Mavericks & now having 2nd thoughts about doing so.
iPad mini ios 7
MacBookPro Mid 2012 Mountain Lion
iphone 4S ios 6

While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?

While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?
Thanks.

The problem went away on its own. Not sure what was the problem but perhaps somehow the system was out sync internally due installing Lion 10.7.3/Snow Leopard 10.6.8/10.7/10.7.3 with iTunes 6 installing after the 10.7.3 and then needing to be installed again after the second 10.7.3 install from the updater model.
I kept accepting the error message and checking iTunes music file. No podcast downloads were actually rejected.

Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7.

Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7 Ultimate

Looks like I fixed it., thanks to another post I read. I went into my Norton Security. Under Settings. Chose Firewall. Program rules. changed the itunes setting from "auto" to "allow" This also fixed my error (-3212) which would not allow me to connect to the iTunes store.

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

Aperture is exporting large file size e.g. original image is 18.2MB and the exported version (TFF 16 Bit) is 47.9MB, any ideas please

Aperture is exporting large file size e.g. original image is 18.2MB and the exported version (TFF 16 Bit) is 47.9MB, any ideas please

Raws, even if not compressed, Sould be smaller than a 24-bit Tiff, since they have only one bitplane. My T3i shoots 14 bit 18MP raws and has a raw file size of 24.5 MB*. An uncompressed Tiff should have a size of 18 MP x 3 bytes per pixel or 54 MB.
*There must be some lossless compression going on since 18 MP times 1.75 bytes per pixel is 31.5MB for uncompressed raw.

My mac book pro 17 inch , 2008 year , display went dark, and the steps in "everthing Mac" book did not work, any ideas?

my mac book pro 17 inch , 2008 year , display went dark after rebooting from origianl disc, and the steps in "everthing Mac" book did not work, any ideas?

The router might be bad or incompatible, but let's be optimistic.
On System Preferences, go to Network/Advanced/PPP. Only two items should be checked: Connect Automatically When Needed and Disconnect when switching user accounts. Uncheck everything else. Now, click Okay on the end of the page. The next time you're online, you shouldn't be disconnected.
If you still get disconnected like before, we might be dealing with a router issue - which can get rather complicated.

HT1414 my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is d

my ipad with retina eye updated to IOs 7 not able to boot ....the normal way of pressing the sleep/wake button and the home button does'nt work....any ideas i think that IOs 7 is a crap cos form the time i loaded it it was shaky...now my ipad is dead

If it is one year old minus one day it is still under warranty. If it is more than a year since you purchased it then yes, the warranty has expired.
Millions of iPads have been sold. Most continue to function long after their warranty has expired. Check the many requests about updating the iOS on the original iPad on these forums and you'll see that there are many iPads still working after three years. My iPad 2, which I had for over two years is still working well for my son in law who took it over from me when I bought a new one.
Given that there will always be a few iPads that fail early. Most of those will be covered under warranty. But some will fail after the warranty has expired and before the owner expected it to. I'm sorry to hear that you are in this category. Take your iPad to an Apple store and have it looked at. They will provide you with alternatives, one of which is to purchase a like model to the one that failed at a discount. You can then know your options and make the best choice for you.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

When I try to purchase new app or update apps on iPad it tells me user name is disabled. I have done all the "tricks" from the tech support on phone and still not working.

Contact Apple Support
https://expresslane.apple.com/GetproductgroupList.action
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
http://support.apple.com/kb/ts2446
 Cheers, Tom

I have exported a file as a custom mp4 (1gb) and the file i have been left with is 1kb, any ideas?

Hi everyone.
I made a 23minute edit of some gopro footage yesterday. Rendered the footage, then exported it as an h.264 file following a guide on youtube. I set the target and maximum bandwidth to 6 changed the level from 4 to 5.1 and i think that was pretty much it.
Clicked export, sure enough it took forever. The estimated file size was 1044mb. The exporting took around 3/3.5 hours. Then once i reached 100% the dialogue box disappeared, i navigated to the output location to find the mp4 file with the correct title but only 1kb large so it obviously won't play!
Any ideas on what went wrong and how i can fix it? I am a little bit devastated at the wasted time if not!
Thanks in advance for your time. I have some experience with Illustrator and PS through work but i have never used PP before.

Thanks for the reply Joe.
Is there any more info i can provide?
Would uploading the 1kb mp4 be of any help?
Also i am using CS6.

When I try and use my CAC (Oberthur V5.2) in Lion, it tells me to insert my CAC card. It is in and the green light on my SCR331 is flashing green. Any ideas on what's going on?

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