When I try compose an email, just get compose window icon stuck in windows taskbar can't actually enlarge it and use it

Ok, details of installation below, so when I try compose an email, I just get a compose window icon stuck in the windows
taskbar can't actually enlarge it and use it. If I restart in safe mode with all addons disabled, then it works fine. But
If I restart normally and manually disable addons/plugins, then close and start normally again i.e not safe mode, it
breaks, so does not seem to be an addon or plugin but rather something with the configuration.
Application Basics
Name Thunderbird
Version 31.6.0
User Agent Mozilla/5.0 (Windows NT 6.1; rv:31.0) Gecko/20100101 Thunderbird/31.6.0
Profile Folder
Show Folder
(Local drive)
Application Build ID 20150330093429
Enabled Plugins about:plugins
Build Configuration about:buildconfig
Memory Use about:memory
Mail and News Accounts
ID Incoming server Outgoing servers
Name Connection security Authentication method Name Connection security Authentication method Default?
account2 (none) Local Folders plain passwordCleartext
account3 (nntp) news.mozilla.org:119 plain passwordCleartext stbeehive.oracle.com:465 SSL passwordCleartext true
account5 (imap) stbeehive.oracle.com:993 SSL passwordCleartext stbeehive.oracle.com:465 SSL passwordCleartext true
Crash Reports
Report ID Submitted
bp-0a8986d2-ff0c-41c3-9da6-e770e2141224 24/12/2014
bp-01f44ba7-3143-4452-ac98-981b62140123 23/01/2014
Extensions
Name Version Enabled ID
British English Dictionary 1.19.1 false [email protected]
Lightning 3.3.3 false {e2fda1a4-762b-4020-b5ad-a41df1933103}
Oracle Beehive Extensions for Thunderbird (OracleInternal) 1.0.0.5 false [email protected]
Important Modified Preferences
Name Value
accessibility.typeaheadfind.flashBar 0
browser.cache.disk.capacity 358400
browser.cache.disk.smart_size_cached_value 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
extensions.lastAppVersion 31.6.0
font.internaluseonly.changed false
font.name.monospace.el Consolas
font.name.monospace.tr Consolas
font.name.monospace.x-baltic Consolas
font.name.monospace.x-central-euro Consolas
font.name.monospace.x-cyrillic Consolas
font.name.monospace.x-unicode Consolas
font.name.monospace.x-western Consolas
font.name.sans-serif.el Calibri
font.name.sans-serif.tr Calibri
font.name.sans-serif.x-baltic Calibri
font.name.sans-serif.x-central-euro Calibri
font.name.sans-serif.x-cyrillic Calibri
font.name.sans-serif.x-unicode Calibri
font.name.sans-serif.x-western Calibri
font.name.serif.el Cambria
font.name.serif.tr Cambria
font.name.serif.x-baltic Cambria
font.name.serif.x-central-euro Cambria
font.name.serif.x-cyrillic Cambria
font.name.serif.x-unicode Cambria
font.name.serif.x-western Cambria
font.size.fixed.el 14
font.size.fixed.tr 14
font.size.fixed.x-baltic 14
font.size.fixed.x-central-euro 14
font.size.fixed.x-cyrillic 14
font.size.fixed.x-unicode 14
font.size.fixed.x-western 14
font.size.variable.el 17
font.size.variable.tr 17
font.size.variable.x-baltic 17
font.size.variable.x-central-euro 17
font.size.variable.x-cyrillic 17
font.size.variable.x-unicode 17
font.size.variable.x-western 17
gfx.blacklist.suggested-driver-version 257.21
mail.openMessageBehavior.version 1
mail.winsearch.firstRunDone true
mailnews.database.global.datastore.id 8d997817-eec1-4f16-aa36-008d5baeb30
mailnews.database.global.indexer.enabled false
network.cookie.prefsMigrated true
network.tcp.sendbuffer 65536
places.database.lastMaintenance 1429004341
places.history.expiration.transient_current_max_pages 78789
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
plugin.state.flash 0
plugin.state.java 0
plugin.state.np32dsw 0
plugin.state.npatgpc 0
plugin.state.npctrl 0
plugin.state.npdeployjava 0
plugin.state.npfoxitreaderplugin 0
plugin.state.npgeplugin 0
plugin.state.npgoogleupdate 0
plugin.state.npitunes 0
plugin.state.npoff 0
plugin.state.npqtplugin 0
plugin.state.nprlsecurepluginlayer 0
plugin.state.npunity3d 0
plugin.state.npwatweb 0
plugin.state.npwlpg 0
plugins.update.notifyUser true
Graphics
Adapter Description NVIDIA Quadro FX 580
Vendor ID 0x10de
Device ID 0x0659
Adapter RAM 512
Adapter Drivers nvd3dum nvwgf2um,nvwgf2um
Driver Version 8.15.11.9038
Driver Date 7-14-2009
Direct2D Enabled Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
DirectWrite Enabled false (6.2.9200.16571)
ClearType Parameters Gamma: 2200 Pixel Structure: R
WebGL Renderer Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
GPU Accelerated Windows 0. Blocked for your graphics driver version. Try updating your graphics driver to version 257.21 or newer.
AzureCanvasBackend skia
AzureSkiaAccelerated 0
AzureFallbackCanvasBackend cairo
AzureContentBackend cairo
JavaScript
Incremental GC 1
Accessibility
Activated 0
Prevent Accessibility 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.6 4.10.6
NSS 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS Util 3.16.2.3 3.16.2.3
NSS SSL 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC
NSS S/MIME 3.16.2.3 Basic ECC 3.16.2.3 Basic ECC

Noticed this in the info supplied:
Graphics Adapter Description NVIDIA Quadro FX 580
Vendor ID 0x10de
Device ID 0x0659
Adapter RAM 512
Adapter Drivers nvd3dum nvwgf2um,nvwgf2um
Driver Version 8.15.11.9038
Driver Date 7-14-2009
Direct2D Enabled Blocked for your graphics driver version.
Try updating your graphics driver to version 257.21 or newer.
Could you update your graphics driver and retest.

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When I try compose an email, just get compose window icon stuck in windows taskbar can't actually enlarge it and use it

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