When I try opening a pdf online the window pops up gray with no text. How do I fix this?

very pdf I try opening, the window pops up gray with nothing in it. The link wuld load but there would be nothing on the page. I've downloaded all the new software and it still didn't do it. How can I fix this?

What is your operating system?
Open a PDF from where?  If online, in what browser?

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