When I try to access a web site Firefox displays "unable to connect"

I access Firefox and select a web site
Firefox displays unable to connect, the "try again" button does not help
this just started after I did a system restore

Disabling Add-ons worked. Firefox can access the web again. Thank you for your support. AM

Similar Messages

  • What is missing when I get a blank white screen when I try to Access some web sites?

    On some web sites, I get a blank white screen when I try to access them.

    You can try these steps in case of issues with web pages:
    You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
    *Hold down the Shift key and left-click the Reload button
    *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    *Press "Command + Shift + R" (Mac)
    Clear the cache and remove cookies only from websites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

    I get an Invalid Certificate notice when I try to access my https site for my printer. The serial number is the same as used by another certificate. In IE I was able to proceed to this address, but Firefox won't give me that option

    Hello,
    Thanks for contacting Mozilla Support!
    Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
    Note: ''This will temporarily log you out of all sites you're logged in to.''
    To clear cache and cookies do the following:
    #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
    #Under "Time range to clear", select "Everything".
    #Now, click the arrow next to Details to toggle the Details list active.
    #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
    #Now click the ''Clear now'' button.
    Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
    Did this fix your problems? Please report back to us!
    Thank you.

  • When I try to access a web page or link from a web page I receive an error message like "Server not found" or "Unable to connect." After repeated "try again" attempts the page will load, but when I click on a button or link, the same thing repeats. Why?

    When I try to access any web page or any link from a web page, I receive an error message such as "Server not found" or "Unable to connect." After repeated "try again" attempts that the page will load, but as soon as I click on a button or link, the same thing repeats. Any suggestions?

    When I try to access any web page or any link from a web page, I receive an error message such as "Server not found" or "Unable to connect." After repeated "try again" attempts that the page will load, but as soon as I click on a button or link, the same thing repeats. Any suggestions?

  • WHEN I TRY TO ACCESS A WEB PAGE MY I POD TOUCH RETURNS TO THE DESKTOP SCREEN

    WHEN I TRY TO ACCESS A WEB PAGE MY I POD TOUCH RETURNS TO THE DESKTOP SCREEN

    Try a hard reset of your iPod.  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    B-rock

  • Why does google start up but when i try to access a web page it shuts off

    why does google start up but when i try to access a web page it shuts off

    Not entirely sure what you mean, but if you are saying that the Safari screen is frozen/inactive then try clearing its cache : Settings > Safari > Clear Cookies And Data (Clear Cache on iOS 4) and also Clear History
    If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
    A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • Was able to create guest network but when I try to access guest network to test it, I cannot connect.

    Was able to create guest network but when I try to access guest network to test it, I cannot connect.  I tried iPad and iPhone.

    The Guest Network feature will not function correctly if the AirPort Exteme is configured in Bridge Mode.
    But unfortunately, Bridge Mode is the correct setting if you have the AirPort Extreme connected to a modem/router or gateway type of device.
    So, is the AirPort Extreme configured in Bridge Mode as illustrated above?
    Can you provide the make and model number of the device that you might call your "modem"?

  • I have a ipod version 1.1.5(4b1), when i try to access itunes from the ipod it says cannot connect to ipod store

    i have a ipod version 1.1.5(4b1) when i try to access itunes from the ipod it says cannot connect to itune store

    Hello dawn2020,
    I would suggest this article named Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
    Troubleshooting on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
    Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts. 
    Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet. 
    Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
    Try resetting (turning off and then on again) your Wi-Fi router
    If the issue persists, see troubleshooting Wi-Fi networks and connections.
    Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
    And if needed there is a more advance troubleshooting article named
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Take care,
    Sterling

  • My ipad says it has an internet connection but when i try to access safari it says it is unable to as there is no internet connection, help!

    My ipad says it has an internet connection but when i try to access safari it says it is unable to as there is no internet connection, help!

    Tap Settings / General / Reset / Reset Network Settings.
    Restart your IPad. Press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
    If that doesn't help, try here >   Apple - Support - iPad - Wi-Fi

  • Computer locks up when I try to access Earthlink email using firefox.

    My computer locks up when I try to access Earthlink email. Must shut off computer with power button and restart. I can access Earthlink email using Internet Explorer only.
    == This happened ==
    Every time Firefox opened
    == a couple of weeks ago

    Does this help:
    http://support.mozilla.com/en-US/kb/Firefox+hangs#Hang_loading_websites

  • Firefox freezes sometimes when I try to open a web site in a new window.

    For the past few weeks I am having an intermittent problem with firefox freezing. It happens when I try to open a site in a new window. Most of the time I have to go to task manager to close it and re-start. And almost always when I re-start it freezes for a second time and then I have to open it a third time. Usually if I try to restore a session it will happen over and over again so I have to start a new session. I have windows 7 and the latest version of firefox.

    '''''"Is there some way to turn this off so I can open up the second tab using the same address from the drop down?"'''''
    You can install this Add-on: https://addons.mozilla.org/en-US/firefox/addon/switch-to-tab-no-more/
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You need to update some plug-ins:
    *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • When I try to open some web sites i am blocked by MOZILLA and redirected to a site I did not want and am unable to close or go back without going back to the home page. Help help help

    I have removed the check from the pop up blocked in the MOZILLA options but still get this problem of not being able to open certain sites. The MOZILLA icon appears with the three options available, but before i can click on one I am automatically redirected to a site I did not want, and when I try to go back it will keep coming back to the site MOZILLA put on the computer. I have to close and go back to the home page and start all over again. I have installed a new virus protection system STOPZILLA and could this have any bearing on the problem. After awhile it becomes very frustrating trying to get on line information and being continually redirected. Any ideas?

    There are other things that need attention:
    Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
    *Shockwave Flash 10.0 r32
    Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
    *http://www.adobe.com/software/flash/about/

  • In the icloud settings, i am told i need to accept the terms and conditions to use icloud, but when i try to do so, i get a message "unable to connect to server". This has been going on for a week. There is no problem with either my wifi or cellular conne

    In the icloud settings, I am told I need to accept the terms and conditions to use icloud. However, when I click on "Terms and conditions", I get a message "unable to connect to server". This has been happening for a week now since I upgraded to iOS 7.06. There is no problem with my wifi or cellular connectivity, all other applications work perfectly. P.S.I have never used icloud before, but wish to do so now. How do I overcome this problem?

    Have you turned the iPad off then back on? That often helps with problems.

  • My mac hangs up everytime I try to access a web site.

    when I enter the web address to any site the blue bar partially fills and than hangs up. I have to hit the resend button sometimes 2 or 3 times. Any help?

    Welcome to the discussions, Michael O'Neill.
    If you're using Safari, try the Safari forums. You can get there by clicking on the following link.
    http://discussions.apple.com/forum.jspa?forumID=876
    If you're using Firefox or anything like that, then I'm not sure where to look. These forums are for Apple and Apple products.

  • When I try to access my surveillance site, I cannot get the viewer to play nor show as it does when I enter my address in IE

    I can log in and that's all it does.

    Hello,
    '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
    '''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
    * Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
    '''If Firefox is not running,''' you can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.

Maybe you are looking for