When I try to access Apps via a CM1415fnw I receive an error reading: This printer is unable to con

When I try to access Apps via a CM1415fnw I receive an error reading:  "This printer is unable to connect to the service.  Check Internet connection..."  However, ePrint and Web Services show the printer as Connected and I can eMail messages and documents to the printer and they print.  Web Services IS enabled.  Firmware is up to 20110329.  Little help?

I called HP Support Dec 9th and was told that the Apps servers are being upgraded and should be back online "soon".  Apparently, at that time, they had been down/worked on for two days.  That's now at least three days.  Does anyone know when the service will be available again?  I purchased this new printer and installed it this week, but haven't seen the Apps feature work yet because it won't connect to the service.  Hence, I'm unsure at this point whether the problem is (still) on HP's end or possibly a misconfiguration or something on my end.  Thanks.

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